P cs for people survey results

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P cs for people survey results

  1. 1. PCs forPeople The data from the survey
  2. 2. What area are you from? What area are you from? Answer Options Response Percent Response Count Minneapolis 12.5% 13 St. Paul 3.8% 4 Metro 4.8% 5 Metro West 11.5% 12 Willmar 2.9% 3 Mankato 5.8% 6 N/A 58.7% 61 answered question 104 skipped question 0
  3. 3. How long have you owned your computer from PCs4People? How long have you owned your computer from PCs4People? Answer Options Response Percent Response Count 1 month or less 11.8% 12 More than 1 month but less than 6 months 30.4% 31 More than 6 months but less than 1 year 16.7% 17 1 year or longer 41.2% 42 answered question 102 skipped question 2
  4. 4. Please rate how much you agree or disagree with the following statements: Please rate how much you agree or disagree with the following statements: Answer Options Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Response Count I am satisfied overall with my computer. 48 29 13 8 5 103 I am able to use the computer on my own. 46 44 3 8 2 103 The computer age and speed is good enough for my needs. 34 26 20 18 6 103 The amount of money I paid for the computer was fair. 59 34 5 4 1 103 My computer is currently working properly. 34 31 6 16 13 100 The computer has made a significant difference in my life. 39 36 16 6 6 102 The computer has made a significant difference in my family's life. 32 27 23 4 12 98 answered question 103 skipped question 1
  5. 5. On average how many hours per day is your computer used? On average how many hours per day is your computer used? Answer Options Response Percent Response Count It isn't used everyday 9.8% 10 1-2 hours 29.4% 30 3-4 hours 24.5% 25 5-7 hours 18.6% 19 8-10 hours 10.8% 11 More than 10 hours 7.8% 8 answered question 102 skipped question 2
  6. 6. How many people use the computer in your home? Out of 101 total answers
  7. 7. Do you currently have internet access on your computer? Answer Options Response Percent Response Count Yes 83.3% 85 No 16.7% 17 answered question 102 skipped question 2
  8. 8. What type of internet do you have? What type of internet do you have? Answer Options Response Percent Response Count Dial up 6.5% 6 High Speed 83.7% 77 Do not have internet 9.8% 9 answered question 92 skipped question 12
  9. 9. Who is your internet provider? Who is your internet provider? Answer Options Response Percent Response Count Quest 9.0% 8 Verizon 1.1% 1 NetZero 0.0% 0 Comcast 28.1% 25 Sprint 0.0% 0 Earthlink 0.0% 0 AT&T 0.0% 0 AOL 1.1% 1 Do not have internet 5.6% 5 Other (please specify) 55.1% 49 answered question 89 skipped question 15
  10. 10. Did you get internet when you received your computer but decided to cancel or suspend the service? Answer Options Response Percent Response Count Yes 15.8% 6 No 84.2% 32 answered question 38 skipped question 66
  11. 11. What is the main reason you decided to not have internet connection for your computer? What is the main reason you decided to not have internet connection for your computer? Answer Options Response Percent Response Count I can't afford it 27.3% 6 I don't need it 4.5% 1 I don't know how to use it 0.0% 0 I don't know how to set it up 4.5% 1 N/A 40.9% 9 Other (please specify) 22.7% 5 answered question 22 skipped question 82
  12. 12. Have you received computer training for your computer? Answer Options Response Percent Response Count Yes 26.3% 26 No 73.7% 73 answered question 99 skipped question 5
  13. 13. Where did you receive the computer training? Answer Options Response Percent Response Count Local Library 8.0% 2 Other (please specify) 92.0% 23 answered question 25 skipped question 79
  14. 14. How do you and your family use your home computer? (all that apply) Answer Options Response Percent Response Count Job searches 33.3% 33 Research for school work 27.3% 27 Writing papers for school work 29.3% 29 Playing games 34.3% 34 Checking email 33.3% 33 Writing letters 10.1% 10 Writing resume 11.1% 11 Travel plans 5.1% 5 Reading the news, weather, etc. 9.1% 9 Looking at pictures 10.1% 10 Social networking 38.4% 38 Downloading music 9.1% 9 Watching movies or TV 12.1% 12 Other (please specify) 49.5% 49 answered question 99 skipped question 5
  15. 15. Do you have children under the age of 18 living in your home? Answer Options Response Percent Response Count Yes 54.5% 55 No 45.5% 46 answered question 101 skipped question 3
  16. 16. Do children under the age of 18 living in your home use the computer? Answer Options Response Percent Response Count Yes 52.1% 49 No 42.6% 40 N/A 5.3% 5 answered question 94 skipped question 10
  17. 17. Please rate how much you agree or disagree with the following statements: Answer Options Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Response Count PCs4People staff was knowledgeable & skilled. 47 39 11 3 2 102 PCs4People staff was friendly & helpful. 54 38 6 4 0 102 PCs4People staff gave me useful suggestions & recommendations. 38 19 13 24 8 102 Overall, the services I received met my expectations. 46 38 8 8 2 102 I would refer a friend to PCs4People. 55 36 3 5 2 101 answered question 102 skipped question 2

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