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The TPQ System: Choose the Right Tool for Your Team's Success

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Is there an assessment tool that can assess DIFFERENT types of teams: global virtual teams, domestic (co-located) teams, and action learning teams?
ITAP International developed an assessment system that helps a variety of teams.
The system is called the Team Process QuestionnaireTM (TPQ). It has three components:
1. Global Team Process Questionnaire (GTPQ) for global and virtual teams
2. Organizational Team Process Questionnaire (OTPQ) for domestic (co-located) teams
3. Action Learning Team Process Questionnaire (ALTPQ) for action learning teams.

Published in: Leadership & Management
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The TPQ System: Choose the Right Tool for Your Team's Success

  1. 1. ©2019 ITAP International, Inc. All Rights Reserved. 1 The TPQ System: Choose the Right Tool for Your Team’s Success
  2. 2. Measure The TPQ measures the team over time, and compares the results to: The team’s performance over time & Industry averages ©2019 ITAP International, Inc. All Rights Reserved. 2
  3. 3. The Team Process QuestionnaireTM • The TPQ has 3 versions serving 3 kinds of teams: –Global and virtual teams –Domestic (co-located) teams –Action learning teams ©2019 ITAP International, Inc. All Rights Reserved. 3
  4. 4. Global and Virtual Teams Global Team Process Questionnaire™ (GTPQ) for Global and Virtual Teams ©2019 ITAP International, Inc. All Rights Reserved. 4
  5. 5. Domestic (Co-Located) Teams Organizational Team Process Questionnaire™ (OTPQ) for Domestic (Co-Located) Teams ©2019 ITAP International, Inc. All Rights Reserved. 5
  6. 6. Action Learning Teams Action Learning Team Process Questionnaire™ (ALTPQ) for Action learning teams ©2019 ITAP International, Inc. All Rights Reserved. 6
  7. 7. Measuring How the Team Changes Over Time • Team members can take the TPQ every couple of months, tracking change over time ©2019 ITAP International, Inc. All Rights Reserved. 7
  8. 8. 8 Improving the Effectiveness of a Global Team 1. The Problem 2. The Tool/Service Global pharmaceutical company seeks to reduce tensions among a multi-cultural team of global franchise leaders and increase team effectiveness Global Team Process Questionnaire™ (GTPQ); delivers team productivity intervention 3. The Solution 4. The Outcome ITAP designs team results seminars and provides follow-up leader/team member coaching based on the GTPQ findings Identified areas for improvement of team effectiveness Identified and measured change (significant improvement in team cohesiveness and collaboration) over time ©2019 ITAP International, Inc. All Rights Reserved.
  9. 9. 9 Improving the Supply Chain Integration of a Domestic Team 1. The Problem 2. The Tool/Service A large national manufacturing company has a problem with their supply chain. Operations has been unable to solve the backup. Leadership decides to assemble an action learning team with membership from different disciplines to come up with potential solutions An internal learning coach utilized the Action Learning Team Process Questionnaire™ (ALTPQ) to support a healthy team process, a critical component of working toward solutions 3. The Solution 4. The Outcome The Action Learning Team provides three separate but linked actions that can be undertaken by operations to improve communications and speed up the supply chain 1. An improvement in the delivery of critical parts to the factory 2. Individual members of the team learned how to solve problems and how to work together effectively ©2019 ITAP International, Inc. All Rights Reserved.
  10. 10. 10 Improving the Performance of an Internal Consulting Team 1. The Problem 2. The Tool/Service Niche consulting company working with large client health system companies is seeking to improve the performance of its virtual consulting team Organizational Team Process Questionnaire™; delivers team productivity intervention 3. The Solution 4. The Outcome ITAP facilitates discussion on topics ranging from: keeping consultants in the loop about key executive conversations, scheduling conflicts, and the stress from the job and travel demands 1. Identified that moderating pressure from top management promoted team performance 2. Defined more manageable job demands by creating more balanced workloads 3. Improved customer satisfaction results by 20% ©2019 ITAP International, Inc. All Rights Reserved.
  11. 11. 11 Clients’ Testimonies about ITAP’s Tools and Approaches You showed your commitment to building our relationship by giving us content up front, before we even had an agreement. German/US American Medical Devices Company This is impressive work. You have captured the voices of each of the groups. Thanks – we know you've gone beyond the contract. VP of Diversity at a global pharmaceutical company Without hesitation, ITAP exceeded our very high expectations. We will look forward to partnering with you again in the future. Organizational Effectiveness Group Manager at a global Financial services company Before During After ©2019 ITAP International, Inc. All Rights Reserved.
  12. 12. • Order a team assessment for your team, email ITAP: cbing@itapintl.com • To learn more, order Many Cultures One Team: Build Your Cultural Repertoire by ITAP’s CEO, Catherine Mercer Bing http://www.TechnicsPub.com 12 To Get Results for Your Team ©2016 ITAP International, Inc. All Rights Reserved.
  13. 13. 13 Catherine Mercer Bing CEO, ITAP International, Inc. Managing Director, ITAP Americas, Inc. 707 State Road, Suite 106 Princeton, NJ 08540 USA (W) +1.215.860.5640 (M) +1.609.937.1557 http://www.itapintl.com cbing@itapintl.com SKYPE: CatherineBing ©2019 ITAP International, Inc. All Rights Reserved.

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