Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
©2019 ITAP International, Inc. All Rights Reserved. 1
History of the Action Learning
Team Process
Questionnaire™:
The Path...
The Need for Action Learning
• The world is changing
faster than organizations
can react
– Current capabilities
become out...
The Origins of ALTPQ: Reg Revans
• Reg Revans (1907-2003) developed
Action Learning
• Revans believed “that the key to
imp...
Action Learning Helps Solve
Real Problems
• Three “questions commonly begin the
action learning process”:
1. “What should ...
Action Learning
• “The best way to promote fresh questions
and new thinking is by causing the
problem, setting, and collea...
Why is Action Learning
Important for Teams?
• Tackles an important (typically difficult/as yet
unsolved) organizational or...
Example: Florida Power and
Light
• Florida Power and Light’s electricity
generating capacity was inefficient
• A team was ...
Example: Florida Power and
Light
• The Action Learning Team discovered a
number of problems, including that “birds
nesting...
The Origins of ALTPQ
• The ALTPQ was developed as a part of
ITAP’s Team Process Questionnaire
(TPQ) system which also incl...
Key Benefits of Action
Learning
• Team members benefit by:
– Learning from / teach each other
– Solving sticky problems
– ...
Benefits to Individuals
• Reflect on and learn from individual experiences,
yours and others’
• Enhance personal leadershi...
Benefits to Organizations
• Rapidly solve urgent and important business
challenges
• Achieve a substantial Return on Inves...
How Clients Benefit from
Action Learning
ACTION LEARNING CAN
BE USED TO:
•Lead organizational
change
•Develop “talent” by
...
ITAP’s ALTPQ
• Should be administered several times
throughout the project life span to measure
change over time
• Tracks ...
Sample Report
ITAP’s TPQ System
©2019 ITAP International, Inc. All Rights Reserved. 15
©2019 ITAP International, Inc. All Rights Reserved. 16
©2019 ITAP International, Inc. All Rights Reserved. 17
Team Diagnosis
©2019 ITAP International, Inc. All Rights Reserved. 18
Agreement
(About Successes)
Importance of team to co...
Agreement about Successes
1. Agreement (About Successes) = Low
SD (High Team Alignment) and High
Average (Positive Results...
Agreement about the Need for
Improvement
2. Agreement (About the Need for
Improvement) = Low SD (High Team
Alignment) and ...
Disagreement about
Successes
3. Disagreement (About Successes) = High
SD (Low Team Alignment) and High
Average (Positive R...
Disagreement about the Need
for Improvement
4. Disagreement (About the Need for
Improvement) = High SD (Low Team
Alignment...
©2019 ITAP International, Inc. All Rights Reserved. 23
24
Clients’ Testimonies about ITAP’s Tools
and Approaches
You showed your commitment to building our relationship by givin...
25
Catherine Mercer Bing
CEO, ITAP International, Inc.
Managing Director, ITAP Americas, Inc.
707 State Road, Suite 106
Pr...
Upcoming SlideShare
Loading in …5
×

History of the action learning team process questionnaire the path to high performance

34 views

Published on

This presentation defines Action Learning and describes its origins. It then highlights the continued usefulness of Action Learning to individuals, teams and organizations. The example used comes from a power company in Florida.

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

History of the action learning team process questionnaire the path to high performance

  1. 1. ©2019 ITAP International, Inc. All Rights Reserved. 1 History of the Action Learning Team Process Questionnaire™: The Path to High Performance
  2. 2. The Need for Action Learning • The world is changing faster than organizations can react – Current capabilities become outdated ©2019 ITAP International, Inc. All Rights Reserved. 2 Action Learning helps organizations maintain their competitive edge
  3. 3. The Origins of ALTPQ: Reg Revans • Reg Revans (1907-2003) developed Action Learning • Revans believed “that the key to improving performance lay not with 'experts' but with practitioners themselves.” ©2019 ITAP International, Inc. All Rights Reserved. 3 Source: https://en.wikipedia.org/wiki/Reg_Revans
  4. 4. Action Learning Helps Solve Real Problems • Three “questions commonly begin the action learning process”: 1. “What should be happening?” 2. “What is stopping us from doing it?” 3. “What can we do?” ©2019 ITAP International, Inc. All Rights Reserved. 4 Source: https://itapintl.com/PDF/action_learning.pdf, pp. 6 Robert Dilworth “Action Learning in a Nutshell” Performance Improvement Quarterly, 1998, Volume 11, Number 1, pp. 28-43
  5. 5. Action Learning • “The best way to promote fresh questions and new thinking is by causing the problem, setting, and colleagues to be unfamiliar” Source: https://itapintl.com/PDF/action_learning.pdf, page 5 Robert Dilworth “Action Learning in a Nutshell” Performance Improvement Quarterly, 1998, Volume 11, Number 1, pp. 28-43 ©2019 ITAP International, Inc. All Rights Reserved. 5
  6. 6. Why is Action Learning Important for Teams? • Tackles an important (typically difficult/as yet unsolved) organizational or social problem • Includes team members with a variety of functional capabilities • Can provide development opportunities and exposure to other parts of the organization for “talent” • Gives all team members a chance to lead in their area of expertise ©2019 ITAP International, Inc. All Rights Reserved. 6
  7. 7. Example: Florida Power and Light • Florida Power and Light’s electricity generating capacity was inefficient • A team was assembled from different divisions and departments – Questioned assumptions – Asked new questions ©2019 ITAP International, Inc. All Rights Reserved. 7 Source: https://itapintl.com/PDF/action_learning.pdf, pp 3-4 Robert Dilworth “Action Learning in a Nutshell” Performance Improvement Quarterly, 1998, Volume 11, Number 1, pp. 28-43
  8. 8. Example: Florida Power and Light • The Action Learning Team discovered a number of problems, including that “birds nesting on power lines” can damage power lines ©2019 ITAP International, Inc. All Rights Reserved. 8 Source: https://itapintl.com/PDF/action_learning.pdf, pp 3-4 Robert Dilworth “Action Learning in a Nutshell” Performance Improvement Quarterly, 1998, Volume 11, Number 1, pp. 28-43
  9. 9. The Origins of ALTPQ • The ALTPQ was developed as a part of ITAP’s Team Process Questionnaire (TPQ) system which also includes: – Global/multicultural team tool – Tool for non-global/local teams • Focuses on self-directed Action Learning teams ©2019 ITAP International, Inc. All Rights Reserved. 9
  10. 10. Key Benefits of Action Learning • Team members benefit by: – Learning from / teach each other – Solving sticky problems – Experiencing leadership by sharing their functional perspectives – Getting in front of senior leaders with their project report ©2019 ITAP International, Inc. All Rights Reserved. 10
  11. 11. Benefits to Individuals • Reflect on and learn from individual experiences, yours and others’ • Enhance personal leadership and soft skills • Develop self-confidence and assertiveness • Improve awareness of how assumptions, beliefs, attitudes and organizational interests influence thinking, decisions and actions • Develop Emotional Intelligence (EI): self awareness, awareness of others, adaptability • Find the courage to speak up and encourage others to do the same ©2019 ITAP International, Inc. All Rights Reserved. 11
  12. 12. Benefits to Organizations • Rapidly solve urgent and important business challenges • Achieve a substantial Return on Investment (ROI) on organization improvement projects/talent development • Develop a culture of staff engagement, involvement and performance • Establish effective succession management by developing highly qualified candidates for promotion • Become a learning organization • Become more strategic in goal setting ©2019 ITAP International, Inc. All Rights Reserved. 12
  13. 13. How Clients Benefit from Action Learning ACTION LEARNING CAN BE USED TO: •Lead organizational change •Develop “talent” by introducing them to the functional capabilities of other team members •Solve previously unsolvable problems •Give “talent” visibility to Senior Management ©2019 ITAP International, Inc. All Rights Reserved. 13
  14. 14. ITAP’s ALTPQ • Should be administered several times throughout the project life span to measure change over time • Tracks team members’ perspective on project progress in these areas: – Member Development – Communication – Action Learning Principles – Team Fundamentals – Delivering Results ©2019 ITAP International, Inc. All Rights Reserved. 14
  15. 15. Sample Report ITAP’s TPQ System ©2019 ITAP International, Inc. All Rights Reserved. 15
  16. 16. ©2019 ITAP International, Inc. All Rights Reserved. 16
  17. 17. ©2019 ITAP International, Inc. All Rights Reserved. 17
  18. 18. Team Diagnosis ©2019 ITAP International, Inc. All Rights Reserved. 18 Agreement (About Successes) Importance of team to company’s future success Absence of power and control issues Ability to express ideas and opinions freely and openly Treating team members with dignity and respect Clarity of roles and responsibilities Level of trust Disagreement (About the Need for Improvement) Opportunity to learn of comments about the work of the team Availability of necessary resources Clarity of team objectives Ability of team members to step outside their areas of responsibility for the good of the global organization Disagreement (About Successes) Whether team members have the necessary skills to resolve unexpected problems Agreement (About the Need for Improvement) Group communications Team effectiveness 1 3 4 2 Positive Results (High Average) Issues Identified (Low Average) Agreemen t (Low SD) Disagreement (High SD)
  19. 19. Agreement about Successes 1. Agreement (About Successes) = Low SD (High Team Alignment) and High Average (Positive Results). • Many respondents agree that results in this/these area(s) are good.  Successes are to be celebrated. ©2019 ITAP International, Inc. All Rights Reserved. 19
  20. 20. Agreement about the Need for Improvement 2. Agreement (About the Need for Improvement) = Low SD (High Team Alignment) and Low Average (Issues Identified) •Many respondents agree that results in this area can be improved. Team members should be able to focus quickly on generating potential solution. ©2019 ITAP International, Inc. All Rights Reserved. 20
  21. 21. Disagreement about Successes 3. Disagreement (About Successes) = High SD (Low Team Alignment) and High Average (Positive Results). Although these areas show positive results, clarification is needed around the reasons for disagreement. ©2019 ITAP International, Inc. All Rights Reserved. 21
  22. 22. Disagreement about the Need for Improvement 4. Disagreement (About the Need for Improvement) = High SD (Low Team Alignment) and Low Average (Issues Identified). Need to clarify why these issues have been raised and the reasons for disagreement. ©2019 ITAP International, Inc. All Rights Reserved. 22
  23. 23. ©2019 ITAP International, Inc. All Rights Reserved. 23
  24. 24. 24 Clients’ Testimonies about ITAP’s Tools and Approaches You showed your commitment to building our relationship by giving us content up front, before we even had an agreement. German/US American Medical Devices Company This is impressive work. You have captured the voices of each of the groups. Thanks – we know you've gone beyond the contract. VP of Diversity at a global pharmaceutical company Without hesitation, ITAP exceeded our very high expectations. We will look forward to partnering with you again in the future. Organizational Effectiveness Group Manager at a global Financial services company Before During After ©2019 ITAP International, Inc. All Rights Reserved.
  25. 25. 25 Catherine Mercer Bing CEO, ITAP International, Inc. Managing Director, ITAP Americas, Inc. 707 State Road, Suite 106 Princeton, NJ 08540 USA (W) +1.215.860.5640 (M) +1.609.937.1557 http://www.itapintl.com cbing@itapintl.com SKYPE: CatherineBing ©2019 ITAP International, Inc. All Rights Reserved.

×