Executive summary Accenture Technology Vision 2012Accenture’s annual Technology Vision IT is finally in the driver’s seatprovides a perspective on the future We see a significant repositioning of creating data services to industrializeof technology beyond the current technology since we published last year’s the sharing and management of data Technology Vision. The opportunities across the entire business if they areconversations about cloud, mobility, afforded by technology are not just truly going to leverage their data as aand Big Data. This year’s Vision outlines add-ons or improvements to existing technology. The trends we see over the strategic asset. CIOs will expand their insight beyond their current data sets tothe technology trends that forward- next three to five years are positioning IT at the forefront of what is driving incorporate the wealth in information from the world of unstructured data,thinking CIOs will use to position growth and ultimately success. and figure out how to create a data architecture that will allow all data totheir organizations for growth, rather Two trends, context-based services and social-driven IT, have the potential to peacefully coexist. They will begin tothan just focusing on cost-cutting create new revenue streams, transform chart this path to agility with a new set of partners as platform-as-a- core business processes, and establishand efficiency improvements. And, it new channels for communications with service increasingly becomes a viable path to transition to a more agile IT.provides practical approaches CIOs can employees, customers and partners. The results could be impressive: stronger With a new world and new IT cometake to address these trends today and loyalty, deeper trust and increased sales. new risks and new precautions. Security threats are evolving as fast as thein the future. But, these capabilities require a new IT base to unlock their value. Cloud, technology around it, and the realization is setting in that security breaches are software-as-a-service and data a part of the world in which we live. An platforms become integral pieces of a agile IT department is ideally setup to new, more agile IT, but the transition to utilize the data platform in unexpected get there is a challenge. IT will look at ways, as the base for creating the next line of security defense.
Executive summary Accenture Technology Vision 2012Six trends at the heart of the future of technology What CIOs know1) Context-based services: 3) Industrialized data services: 5) PaaS-enabled agility: about their CEOsContext—where you are and Freedom to share data will make A maturing platform-as-a-service CEOs are looking for growth. And, theywhat you’re doing—will drive the data more valuable—but only (PaaS) market will shift the emphasis are looking for growth in all parts ofnext wave of digital services if it’s managed differently from cost-cutting to business innovation their business. Technology is the purview of CIOs, and their challenge is to helpData from a host of new sources, combined with Now that data is being decoupled, enterprises IT leaders will pinpoint the business processestechnologies that rapidly aggregate and analyze are using it in many different ways and and applications that will matter most to their CEOs make sense of what mattersthe data, will deliver fresh insights that can increasing its potential value. They’re actively their organizations—and that are best suited most—and when to take action. CIOsgive users much more immersive and valuable hunting for other useful data—outside to a platform-as-a-service (PaaS) model. will step up. They will begin to lead theexperiences online—and in the real world. their organizations as well as inside—while PaaS is not just a tool for squeezing cost conversation. keeping their eyes open for opportunities out of IT; it will provide an environment that to share their data. But most early data- can support rapid evolution for key business When it works, CIOs become the catalyst sharing activities are ad hoc. Needed next: processes that need continuous change. for organizations to take advantage of fresh approaches to data management. the changes in technology that will have the greatest impact on their business.2) Converging data architectures: 4) Social-driven IT: 6) Orchestrated analytical security: For a copy of the Accenture TechnologyIt’s not about the “big” in Big Social isn’t just a bolt-on Security breaches are inevitable— Vision 2012, visit: www.accenture.com/Data—data architectures must marketing channel—it will have and data platforms (not just technologyvisionbridge the old and the new business-wide impact device management) will be how you deal with themNew approaches to managing unstructured Facebook, LinkedIn, Twitter, and other forms ofdata provide a whole new notion of control social media are not just new communication Old systems are now getting connected,for CIOs—the ability to turn data into new channels to customers. They are powerful exposing the organizations that use them instreams of value. Successfully rebalancing catalysts that are changing the ways customers, entirely new ways. Organizations will havethe data architecture portfolio and blending employees and partners use technology to to make peace with the security reality ofthe structured with the unstructured interact with the world around them. Most today and begin preparing their second lineare key to unlocking that value. enterprises have yet to catch up to that reality of defense—data platforms—to mitigate and almost none take full advantage of it. the damage of attacks that get through. They will.