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Coaching Expatriates and Family for Success

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What does it take for expatriates to be successful ? What is expatriate failure ?
What are the most useful cultural trainings ?
Why coaching may help selecting the right candidate ?

Published in: Business

Coaching Expatriates and Family for Success

  1. 1. EXPATS & FAMILY Coaching for a successful expatriation HRDynamics – Anne Egros – October 5, 2010
  2. 2. DEFINITIONS <ul><li>Expatriates </li></ul><ul><li>Inpatriates </li></ul><ul><li>Transpatriates </li></ul>1 2 HQs 3 Country Managers
  3. 3. “ There is just not enough talent to go around for the foreseeable future, so emerging markets will take talent from developed economies” #Quote by: peter Felix, president of the Association of Executive Search Consultants (AESC)-Stephenie Overman (SHRM  2010)
  4. 4. THE WAR FOR GLOBAL TALENT IS JUST STARTING <ul><li>WHAT DOES IT MEAN FOR </li></ul><ul><li>HR MANAGERS ? </li></ul>
  5. 5. THE CHALLENGES OF EXPATRIATE EXECUTIVES INTERNAL NORMS & VALUES ORGANIZATION STRUCTURE & SYSTEMS CORPORATE STRATEGY HOST GOVERNMENTS OBJECTIVES, POLICIES NATIONAL CONSTITUENT INTERESTS (EMPLOYEES, CONSUMERS, UNIONS) LOCAL NORMS & VALUES NATIONAL COMPETITORS ACTIONS GLOBAL COMPETITIVE ACTIVITY LOCAL MARKET AND INDUSTRY STRUCTURE HOST COUNTRY INTERESTS GLOBAL COMPETITIVE ENVIRONMENT CORPORATE MOTIVATIONS EXPATRIATE EXECUTIVE PERSONAL VALUES
  6. 6. LEVERAGING INTERCULTURAL DIFFERENCE Creating 3rd Cultures HQ Affiliate Corporate Culture 3rd Cultures
  7. 7. WHY EXPATRIATES FAIL ?
  8. 8. CAUSES OF EXPATRIATION FAILURES <ul><li>Poor local culture assimilation </li></ul><ul><li>Job Satisfaction Issues </li></ul><ul><li>Family Issues </li></ul><ul><li>Spouse: Career Loss, Social Isolation </li></ul><ul><li>No repatriation Plan </li></ul><ul><li>Switch to competitors </li></ul><ul><li>Reverse culture shock </li></ul><ul><li>No more fit </li></ul>Wrong candidate selection process Ethnocentric Management
  9. 9. What Are The  Drivers  Of Successful Expatriates <ul><li>Financial incentives are not considered as a key success factor by most successful expat families </li></ul><ul><li>Personal and fruitful professional experiences with other cultures are intrinsically rewarding. </li></ul>
  10. 10. HAPPY SUCCESSFUL EXPATRIATES
  11. 11. What types of training and supports are the most useful ? <ul><li>Cross-Cultural Trainings and Cultural Sensitivity Coaching </li></ul><ul><li>Expatriate and Spouse Career Management and Executive Coaching </li></ul><ul><li>Social Networking </li></ul>
  12. 12. What types of training and supports are the most useful ? 1-Clarifying Expectations/KPI 2-Define ideal Profile 3-Candidate Assessment Include the family in assessment and selection 4-Decision Process 5-Executive coaching 1-Cross-cultural Training 2-Cultural Sensitivity & Culture Shock Coaching 3-Executive International Leadership Coaching 4-Social Networking/media 5-Spouse employment 1-Succession planning 2-Reverse culture shock 3- Career Coaching
  13. 13. http:// www.awb.com / http:// www.blogjump.eu / http://www.expatwomen.com/countries/expat_women_living_in_belgium.php#2 http://www.accueil-bruxelles.be / http://www.expatfocus.com/expatriate-belgium http:// www.expatica.com/be/main.html http:// www.vlan.be / http:// www.brussels.angloinfo.com / http:// www.awcb.org / http:// www.brusselsprout.net / http:// www.expatlist.be /home/ http://www.expatarrivals.com/belgium/brussels/moving-to-brussels http://www.expat-blog.com/en/directory/europe/belgium / http// www.trabel.com/brussels.htm http:// www.easyexpat.com / http:// www.xpats.com /home http:// catwomaninbrussels.wordpress.com /love-and-the-cities/ http:// newzealandersinbelgium.blogspot.com / THE STRESS OF RELOCATION INFORMATION OVERLOAD
  14. 14. Effective Coaching: Finding WHAT YOU need
  15. 15. Cultural Sensitivity Coaching <ul><li>Overview of Cultural Adjustment and Culture Shock </li></ul><ul><li>Coping With Culture Shock and Emotional Feelings </li></ul><ul><li>Language Barriers </li></ul><ul><li>Cultural Differences and Cultural Understanding </li></ul><ul><li>Social Etiquette and Its Importance </li></ul><ul><li>Cultural Beliefs About Social Interactions </li></ul><ul><li>Cultural Beliefs About Medical Care </li></ul><ul><li>Trust and Cultural Humility </li></ul><ul><li>Reverse Culture Shock </li></ul>
  16. 16. Honey moon initial euphoria Frustration, Anxiety,Hostility Acceptation and Adjustment Realization Repatriation Grief Circle Time Span Happiness Culture Shock and Emotional Feelings
  17. 17. Effective Cross-Cultural Coaching <ul><li>Focus on the positive aspects of host country learning to avoid comparing with their home country .  </li></ul><ul><li>The executive and family need to assimilate  the local culture as much as possible but the family should also be connected with other expatriates .  </li></ul>
  18. 18. Expatriate & Spouse Career Management <ul><li>► Before accepting a foreign assignment </li></ul><ul><li>► Expatriation Phase </li></ul><ul><li>► Repatriation </li></ul>
  19. 19. WORK-LIFE ISSUES IN MULTICULTURAL CONTEXTS <ul><li>Do not assume “one-size fits all” in global HR policies </li></ul><ul><li>In western cultures, family concerns are the dominant cause of premature return </li></ul><ul><li>Spouse/partner dissatisfaction is the number one reason for assignment failure.  </li></ul>
  20. 20. <ul><li>  The #1 reason why people move abroad is </li></ul><ul><li>HAPPINESS  </li></ul><ul><li>Paying attention to the family and spouse specific needs is key to expatriation success </li></ul>CONCLUSION

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