1.
Welcome
Requirements Fundamentals,
Myths and Methods
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2.
Jeremy’s activities
very early in project very late in project
 hands-on
 on the job learning
 training
 remote mentoring
 on the job learning
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requirements testing

3.
Brief discussion
When requirements are good then….
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4.
Brief discussion
When requirements are bad then….
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5.
Brief discussion
Requirements are good when….
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6.
Brief discussion
Requirements are bad when….
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7.
Tangible
Deliverables
Intangible
Deliverables
96 – 100%
86 – 95%
71 – 85%
51 - 70%
< 50%
n
n
n
n
n
n
n
n
n
n
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8.
Tangible
Deliverables
Intangible
Deliverables
96 – 100%
86 – 95%
71 – 85%
51 - 70%
< 50%
0
9
14
7
2
1
5
2
5
1
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9.
objectivity
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10.
What does JW mean by
‘fundamental’?
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11.
Floor 1
Floor 2
Floor 3
Floor 4
Floor 5
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12.
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13.
Org
Project / Process
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14.
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15.
requirements
are the first
phase of any
project
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16.
requirements
are the first
phase of any
project
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safe assumption
or
myth?

17.
requirements
contain all
the detail for
the
deliverables
of the project
© Copyright Require Quality Ltd, all rights reserved, reproduction without permission is prohibited.

18.
requirements
contain all
the detail for
the
deliverables
of the project
© Copyright Require Quality Ltd, all rights reserved, reproduction without permission is prohibited.
safe assumption
or
myth?

19.
requirements
contain all
the detail for
the
deliverables
of the project
© Copyright Require Quality Ltd, all rights reserved, reproduction without permission is prohibited.
PEOPLE need to
navigate through SUMMARIES & MODELS
to the detail held in DOMAIN SPECIFIC FORMS

20.
requirements
contain all
the detail for
the
deliverables
of the project
© Copyright Require Quality Ltd, all rights reserved, reproduction without permission is prohibited.

21.
prove it to yourself
observe the WASTE caused when
KNOWLEDGE & REQUIREMENRTS are
sub-optimal

22.
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23.
count your questions

24.
Weak questioning
Tell me about the scheduled system
maintenance downtime?

25.
Strong questioning
Is it correct that the system will
definitely be available to users
between 7am & midnight?
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26.
Perfect questioning
The system will definitely be
unavailable to users between midnight
& 7am
The system will definitely be available
to users between 7am & midnight
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27.
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Question Types and the Questioning Life-Cycle

28.
requirements
is a purely
analytical
activity
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safe assumption
or
myth?

29.
requirements
is a purely
analytical
activity
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what value has creativity to offer?

30.
Research Exercise Results
xxx
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31.
FINDINGS – 22nd
May 2014
Total No of participants:
Total Number 131:
Total Number 134:
Completed 131
Completed 134:
% Complete 131
% Complete 134
Average time 131
Average time 134
% time difference
44
22
22
13
15
59%
68%
496 s
323 s
53.6%

32.
Research Exercise Results
Summary
Removing single vital phrase (3 words)
from a 134 word work instruction
caused a 57% increase in average effort
taken to complete the task
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33.
FINDINGS – 10th
July 2014
Total No of participants:
Total Number 281:
Total Number 562:
Completed 281
Completed 562:
% Complete 281
% Complete 562
Average time 281
Average time 562
% time difference
56
26
20
17
12
65
60
225 s
293 s
30%

34.
Research Exercise Results
Summary
Adding additional unnecessary material
to a work instruction (doubling the
word count) increases the time it takes
to complete the task by 30%
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35.
Future Research
If you are interested in participating as
a research subject, or would be able to
help us run a research exercise with any
groups you know, please contact
Jeremy
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36.
Creativity:
www.greenhatting.com (is a prototype creativity application designed by Jeremy)
www.watchout4snakes.com
Books:
Working with Emotional Intelligence, Daniel Goleman
Art of War, Sun Tsu
Information is Beautiful
Contact:
Information systems work www.requirequality.co.uk,
Project training, coaching, mentoring, www.fundamantalsfirst.co.uk,
Email: jeremy@requirequality.co.uk
© Copyright Require Quality Ltd, all rights reserved, reproduction without permission is prohibited.

37.
This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events