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© Leidos. All rights reserved.
Agile Leadership
CHALLENGES IN AGILE ADOPTION
Harvey Starns
2
Disclaimers and Introductions
Why Adopt Agile?
Agile and Scaled Agile Introduction
Common Adoption Challenges
Top Tips
Background reading / further information
© Leidos. All rights reserved.
Agenda
3
Leidos
Content
Bias
© Leidos. All rights reserved.
Agile knowledge
Sector
Why are you here??
Agile Threat?
Disclaimers & Introductions
4
© Leidos. All rights reserved.
Why Adopt Agile?
(11th state of Agile Report)
5
© Leidos. All rights reserved.
Benefits to adopting Agile
(11th state of Agile Report)
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
www.agilemanifesto.org/ 2001
Agile Introduction
Agile Manifesto - Values
7
Our highest priority is to satisfy the customer through early and continuous
delivery of valuable software.
Welcome changing requirements, even late in development. Agile processes
harness change for the customer's competitive advantage.
Deliver working software frequently, from a couple of weeks to a couple of
months, with a preference to the shorter timescale.
Business people and developers must work together daily throughout the
project.
Build projects around motivated individuals. Give them the environment and
support they need, and trust them to get the job done.
The most efficient and effective method of conveying information to and within
a development team is face-to-face conversation.
© Leidos. All rights reserved.
Agile Principles (1)
8
Working software is the primary measure of progress.
Agile processes promote sustainable development. The sponsors,
developers, and users should be able to maintain a constant pace
indefinitely.
Continuous attention to technical excellence and good design enhances
agility.
Simplicity--the art of maximizing the amount of work not done--is essential.
The best architectures, requirements, and designs emerge from self-
organizing teams.
At regular intervals, the team reflects on how to become more effective, then
tunes and adjusts its behaviour accordingly.
© Leidos. All rights reserved.
Agile Principles (2)
(11th state of Agile Report)
Agile Practices / Frameworks
10
© Leidos. All rights reserved.
Scrum
11
There are four ‘Ceremonies’ (i.e. official meetings) within a Sprint: Sprint Planning Meeting, Daily
Scrum, Sprint Review and the Sprint Retrospective
Sprint Planning: determines how many prioritised items can be delivered in the next sprint, what
order they will be completed in and by whom
Daily Scrum: facilitated by the Scrum Master, a daily stand-up where the Development team report
on:
• What did I complete yesterday?
• What will I work on today?
• Am I blocked by anything?
The Scrum Master works to remove identified blockers
Sprint Review: the team demonstrates and discusses the functionality developed during the sprint the
Product Owner, Scrum Master and stakeholders
Sprint Retrospective: the full team review progress and determine what changes need to be made to
improve the Scrum process
©2016 LEIDOS. ALL RIGHTS RESERVED. PROPRIETARY
Scrum Ceremonies
12
Pull system
Boards
Devops/Webops
WIP
© Leidos. All rights reserved.
Kanban / Scrum Ban
What does Agile Look Like
Liam Maxwell, Francis Maude, Mike Bracken: 2011
Target full digital Transformation
Digital service standards (18) Digital by Default
Insourcing/Agility/SME’s (anti-Big Players)
Re-Use, SaaS, PAAS, IAAS cloud and Open Source
IT approval and digital spending
Procured through Digital Outcomes and Specialists
Or G-Cloud
GDS
15
Digital Scotland
Understand user needs
Do ongoing user research
Have a multidisciplinary team
Use agile methods
Iterate and improve frequently
Evaluate tools and systems
Understand security and privacy issues
Make all new source code open
Use open standards and common platforms
Test the end-to-end service
Make a plan for being offline
Make sure users succeed first time
Make the user experience consistent with GOV.UK
Encourage everyone to use the digital service
Collect performance data
Identify performance indicators
Report performance data on the Performance Platform
Test with the minister
User Centred
Usable and Accessible
Channel Shift
Consistent User Experience
Continuous Feedback
Data Driven
Cross-functional Team
Sustainability
Continuous Improvement
Business Continuity
Technology Appraisal
Information Governance
Open Data
Ecosystem
Open Source
Open Standards
Green ICT
Data Hosting and Data Centres
Performance Management
Transparent
Operational Acceptance
Sponsor Acceptance
18 vs 22 Digital Service Standards
17
18
Policy vs User Needs
19
© Leidos. All rights reserved.
Scaled Agile
20
© Leidos. All rights reserved.
21
© Leidos. All rights reserved.
22
© Leidos. All rights reserved.
23
Culture
− Empowerment
− Business Engagement
− Fail Fast
− MVP
− User Centric
− Waterfall thinking
Legacy Environments
Legacy Processes
Legacy Suppliers
Legacy Procurement/contracts
© Leidos. All rights reserved.
Delivering the “Real” benefits
Route To Live
Definition of Done
Fear of change
Clear Vision of End State and
Maturity Level
Death by Gummy Bears
Insourcing
DevOps
Common Adoption Challenges
GDS Minimum Viable Product
How to make a Minimum Viable Product
Waterfall, not useable until the end!
These are all different products!
All iterations useable, continual improvement, stops when good enough
26
© Leidos. All rights reserved.
27
Get Exec Sponsorship
Focus on the Benefits
Communicate – constantly
BVC – for the win
Create Agile Champions
Train and support PMs, POs
+SMs
Splash Blood + Rain Praise
Fail Fast & Love learning every
lesson
Be Inclusive and Be Kind © Leidos. All rights reserved.
Start small
Start on new estate/cloud
Start….
Stick to the Framework + Manifesto
Change PDCA
Definition of Done
Scale with Care
Get a Coach! Ask a friend & learn
never WAGILE!
Top Tips
28
http://agilemanifesto.org/ (agile manifesto site)
https://www.youtube.com/watch?v=Z9QbYZh1YXY (basic agile intro)
https://www.youtube.com/watch?v=TRcReyRYIMg (what is scrum)
https://www.youtube.com/watch?v=502ILHjX9EE (product ownership)
http://www.everydaykanban.com/what-is-kanban/ (Kanban)
http://www.scaledagileframework.com/ (scaled Agile Framework)
https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/
(Spotify Model)
https://www.gov.uk/service-manual/digital-by-default (UK GDS)
https://www.youtube.com/user/GovDigitalService (GDS youtube)
© Leidos. All rights reserved.
More Background reading / further information
Harvey Starns | Leidos
Portfolio Manager | UK Public Services
Landline: +44 (0) 2078810407
mobile: +44 (0) 7525583757
harvey.p.starns@leidos.com | leidos.com

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Agile Adoption Challenges

  • 1. © Leidos. All rights reserved. Agile Leadership CHALLENGES IN AGILE ADOPTION Harvey Starns
  • 2. 2 Disclaimers and Introductions Why Adopt Agile? Agile and Scaled Agile Introduction Common Adoption Challenges Top Tips Background reading / further information © Leidos. All rights reserved. Agenda
  • 3. 3 Leidos Content Bias © Leidos. All rights reserved. Agile knowledge Sector Why are you here?? Agile Threat? Disclaimers & Introductions
  • 4. 4 © Leidos. All rights reserved. Why Adopt Agile? (11th state of Agile Report)
  • 5. 5 © Leidos. All rights reserved. Benefits to adopting Agile (11th state of Agile Report)
  • 6. Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan www.agilemanifesto.org/ 2001 Agile Introduction Agile Manifesto - Values
  • 7. 7 Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. Business people and developers must work together daily throughout the project. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. © Leidos. All rights reserved. Agile Principles (1)
  • 8. 8 Working software is the primary measure of progress. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. Continuous attention to technical excellence and good design enhances agility. Simplicity--the art of maximizing the amount of work not done--is essential. The best architectures, requirements, and designs emerge from self- organizing teams. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly. © Leidos. All rights reserved. Agile Principles (2)
  • 9. (11th state of Agile Report) Agile Practices / Frameworks
  • 10. 10 © Leidos. All rights reserved. Scrum
  • 11. 11 There are four ‘Ceremonies’ (i.e. official meetings) within a Sprint: Sprint Planning Meeting, Daily Scrum, Sprint Review and the Sprint Retrospective Sprint Planning: determines how many prioritised items can be delivered in the next sprint, what order they will be completed in and by whom Daily Scrum: facilitated by the Scrum Master, a daily stand-up where the Development team report on: • What did I complete yesterday? • What will I work on today? • Am I blocked by anything? The Scrum Master works to remove identified blockers Sprint Review: the team demonstrates and discusses the functionality developed during the sprint the Product Owner, Scrum Master and stakeholders Sprint Retrospective: the full team review progress and determine what changes need to be made to improve the Scrum process ©2016 LEIDOS. ALL RIGHTS RESERVED. PROPRIETARY Scrum Ceremonies
  • 12. 12 Pull system Boards Devops/Webops WIP © Leidos. All rights reserved. Kanban / Scrum Ban
  • 13. What does Agile Look Like
  • 14. Liam Maxwell, Francis Maude, Mike Bracken: 2011 Target full digital Transformation Digital service standards (18) Digital by Default Insourcing/Agility/SME’s (anti-Big Players) Re-Use, SaaS, PAAS, IAAS cloud and Open Source IT approval and digital spending Procured through Digital Outcomes and Specialists Or G-Cloud GDS
  • 16. Understand user needs Do ongoing user research Have a multidisciplinary team Use agile methods Iterate and improve frequently Evaluate tools and systems Understand security and privacy issues Make all new source code open Use open standards and common platforms Test the end-to-end service Make a plan for being offline Make sure users succeed first time Make the user experience consistent with GOV.UK Encourage everyone to use the digital service Collect performance data Identify performance indicators Report performance data on the Performance Platform Test with the minister User Centred Usable and Accessible Channel Shift Consistent User Experience Continuous Feedback Data Driven Cross-functional Team Sustainability Continuous Improvement Business Continuity Technology Appraisal Information Governance Open Data Ecosystem Open Source Open Standards Green ICT Data Hosting and Data Centres Performance Management Transparent Operational Acceptance Sponsor Acceptance 18 vs 22 Digital Service Standards
  • 17. 17
  • 19. 19 © Leidos. All rights reserved. Scaled Agile
  • 20. 20 © Leidos. All rights reserved.
  • 21. 21 © Leidos. All rights reserved.
  • 22. 22 © Leidos. All rights reserved.
  • 23. 23 Culture − Empowerment − Business Engagement − Fail Fast − MVP − User Centric − Waterfall thinking Legacy Environments Legacy Processes Legacy Suppliers Legacy Procurement/contracts © Leidos. All rights reserved. Delivering the “Real” benefits Route To Live Definition of Done Fear of change Clear Vision of End State and Maturity Level Death by Gummy Bears Insourcing DevOps Common Adoption Challenges
  • 25. How to make a Minimum Viable Product Waterfall, not useable until the end! These are all different products! All iterations useable, continual improvement, stops when good enough
  • 26. 26 © Leidos. All rights reserved.
  • 27. 27 Get Exec Sponsorship Focus on the Benefits Communicate – constantly BVC – for the win Create Agile Champions Train and support PMs, POs +SMs Splash Blood + Rain Praise Fail Fast & Love learning every lesson Be Inclusive and Be Kind © Leidos. All rights reserved. Start small Start on new estate/cloud Start…. Stick to the Framework + Manifesto Change PDCA Definition of Done Scale with Care Get a Coach! Ask a friend & learn never WAGILE! Top Tips
  • 28. 28 http://agilemanifesto.org/ (agile manifesto site) https://www.youtube.com/watch?v=Z9QbYZh1YXY (basic agile intro) https://www.youtube.com/watch?v=TRcReyRYIMg (what is scrum) https://www.youtube.com/watch?v=502ILHjX9EE (product ownership) http://www.everydaykanban.com/what-is-kanban/ (Kanban) http://www.scaledagileframework.com/ (scaled Agile Framework) https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/ (Spotify Model) https://www.gov.uk/service-manual/digital-by-default (UK GDS) https://www.youtube.com/user/GovDigitalService (GDS youtube) © Leidos. All rights reserved. More Background reading / further information
  • 29. Harvey Starns | Leidos Portfolio Manager | UK Public Services Landline: +44 (0) 2078810407 mobile: +44 (0) 7525583757 harvey.p.starns@leidos.com | leidos.com