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Advances in brain research by carol osterweil

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A presentation given by Carol Osterweil on how insights from brain science can help manage projects and influence change

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Advances in brain research by carol osterweil

  1. 1. Carole Osterweil Presentation to the Midlands SIG May 2015 How Insights From Brain Research Can Help You Manage Projects and Influence Change
  2. 2. To give you • a flavour of how the brain works • a springboard for discussion and learning from each other So you can • reflect on your own situation and experiences, • consider the implications for: • you as a project/programme professional and, • project/programme management as a discipline Objectives By making the invisible more visible
  3. 3. CONSCIOUS UNCONSCIOUS PART CONSCIOUS Least Energy Efficient Energy Efficient analysis, decision-making, creativity, empathy emotional command centre, impulses, memories body processes heart, lungs, temperature Copyright © OMQConsulting 2015
  4. 4. 1. External Signal (senses) 1. Internal Signal ?2. Hostile/ Familiar3. Approach/avoid 80mS 240mS Copyright © OMQConsulting 2015
  5. 5. ? Survival Defend Attack Withdraw Freeze Behaviours Avoidance • Fear • Anger • Disgust • Shame • Sadness Generates these Emotions 2. Hostile/ Familiar Copyright © OMQConsulting 2015
  6. 6. ? Survival Defend Attack Withdraw Freeze Behaviours Avoidance • Fear • Anger • Disgust • Shame • Sadness Generates these Emotions 2. Hostile/ Familiar • Out of awareness • Autopilot • Distracting • Happens to us all • Response to ‘perceived’ hostile • Triggered by small signals Copyright © OMQConsulting 2015
  7. 7. ? Create Collaborate Motivate Learn Behaviours Approach • Trust • Love • Excitement • Joy Generates these Emotions Attachment 2. Hostile/ Familiar & Safe Copyright © OMQConsulting 2015
  8. 8. ? Survival Defend Attack Withdraw Freeze Create Collaborate Motivate Learn Behaviours Approach Avoidance • Fear • Anger • Disgust • Shame • Sadness • Trust • Love • Excitement • Joy Generates these Emotions Emotions Attachment 2. Hostile/ Familiar Copyright © OMQConsulting 2015
  9. 9. “Whether you like it or not, everything you say or do as a project/ programme/ change manager by way of communication by every verbal and non-verbal means is transmitted into the feelings systems of others…” …and has an impact on delivery Neuroscience for Leaders, Swart , Chisholm & Brown 2015
  10. 10. Increasing uncertainty Increasingno.stakeholders/decreasingagreement 1. More of the same in different conditions. We have the experience 3. We have an idea where to go. We don’t know how 2. We know where to go, getting there is demanding Increasing Complexity Copyright © OMQConsulting 2015
  11. 11. Increase Stress Increase in avoidance response Decrease in Collaboration Decrease in Creativity Decrease in chance of achieving desired outcomes Increase in need for a ‘sense of control’ Increase demand for data/info Increase stress in others Decrease in effective relationships & communication Decrease in time/inclination for ‘new’ relational activities less Decrease psychological safety & trust Increase reliance on the ‘old’ – (tech) way of doing things Avoidance behaviours create stress and multiply across projects creating a cycle that impacts delivery Copyright © OMQConsulting 2015
  12. 12. In Trios / Pairs • Where have you seen all/ part of the project stress cycle play out? • What was the impact? • Where can you now see opportunities to interrupt it? Making the invisible more visible
  13. 13. We are constantly setting up ‘invisible’ dynamics through our interactions with others which have a profound impact on how projects proceed. Now we know they exist, we can begin to identify and influence them.
  14. 14. Get in touch together we can spread the word Carole Osterweil carole@omqconsulting.co.uk

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