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Laura O Broin 'find not search' #asl2014

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'Find not search; delivering information services to parliamentarians' by Laura O Brion of the Library & Research service at the Houses of the Oireachtas. Case study presented at 'Information Innovators: Librarians evolving in the digital environment' the Academic & Special Libraries conference 2014.

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Laura O Broin 'find not search' #asl2014

  1. 1. February 2014
  2. 2.
  3. 3.  “Build on our innovative use of ICT by implementing and exploring new technologies.”
  4. 4.  An assessment of how various web 2.0 tools, resources and applications can be used within a library and research service.  Identification of the positive aspects of using these tools as well as the risks.  An evaluation of the potential of these tools/applications for the delivery of information to L&RS staff and to our endusers
  5. 5.  Conferences  Literature and seminars reviews  Application trials  Benefit/Risk assessment
  6. 6.  Members now using Social Media  Reduced resources  Less ICT Section resistance  Real potential for service provision
  7. 7.  Facebook, Twitter, Delicious, LinkedIn, Yammer, Joomla, RSS, Wordpress, Blogger Slideshare and many more  Shortlisted: • Yammer • Wordpress • Blogger • Joomla
  8. 8.  Privacy and security  Cost  Ease of use - admin  Ease of use – end user  Widgets/plugins/themes  Local installation  Blogging element  Posting by email/text  User levels  Support
  9. 9.  Local installation (security!)  Free of charge  Tried and tested application  User friendly at multiple levels  Widgets, plugins, themes.  User access options  Excellent blogging element  Excellent online support network  Existing staff experience and expertise
  10. 10.  www.wordpress.com to sign up for a web-based blog  www.wordpress.org to download locally hosted blog
  11. 11. Implementation (action 4)  Knowledge sharing  Project development team  Training  Business case  ICT Unit Consultation  Multi site network development  Launch Oct 2012
  12. 12.  Reports and recommendations  Presentation  GLINT article to L&RS Team
  13. 13.  Sponsors  Team leaders  Wordpress  ICT Unit Development Team
  14. 14.  Early consultation  Agreement  Business in principle case  Service Level Agreement  Contact person
  15. 15.  Self learning: Wordpress.com Help  Self learning: Wordpress.com test site  Cascade  Formal training training
  16. 16.  Members automatically subscribed  Announcement  Key by email content delivery  Online user guides
  17. 17. Post implementation actions  1. Management information (statistics)  2. User Survey online  3. Focus Group  On-going redevelopment
  18. 18.  Statistics plugin – WassUp
  19. 19.  Online Survey  Focus Group Meetings  Informal feedback  Improvements based on feedback
  20. 20. 39,281 visits over the past year and 232,853 pageviews!
  21. 21.  laura.obroin@oir.ie  erin.omahony@oir.ie  www.opac.oireachtas.ie  www.wordpress.com  www.wordpress.org

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