Watch video here: http://vimeo.com/9661208 In "The Human Interface", I explain how we can make better products when we think of them as human beings. This is the version I presented at the Interaction 10 conference in Savannah (significantly updated from the one presented at the 2009 O'Reilly Web 2.0 Expo in New York). Apologies to all the cited people and rights-holders I have not yet had time to credit.