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Medical situations among Vietnamese

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6% have been to foreign countries for better diagnosis/treatment. How do Vietnamese choose a hospital? Check out Q&Me report

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Medical situations among Vietnamese

  1. 1. Your sub-title here Medical situations among Vietnamese -6% have been to foreign countries for better diagnosis/treatment
  2. 2. Survey information • Survey about medical situations among Vietnamese • Answered by 500 Vietnamese males and females above 18 years old • Conducted in May, 2015
  3. 3. Executive Summary • Average hospital visit among Vietnamese is 2.1 times • 83% has the hospitals of the familarity • Quality of the doctor is the most important followed by the latest facilities when choosing a hospital • Friends and parents are the most common information sources when choosing a hospital • Only 36% are satisfied with hospitals in their districts • 6% have been to foreign countries for better diagnosis/treatment
  4. 4. What do you do when you become sick? 3% 15% 20% 38% 46% 57% 0% 20% 40% 60% 80% Others Do nothing and let is pass Go to hospital Eat the foods good for recovery Take medicine Take a rest at bed Take a rest at bed is the most common *Replies on “what do you do when your temperature is higher than usual (higher by 2 degrees)?”
  5. 5. How many times have you been to hospital in a year? 1% 1% 3% 13% 45% 36% 0% 10% 20% 30% 40% 50% More than 16 times 10 - 15 times 7 - 9 times 4 - 6 times 1 - 3 times 0 Average= 2.1 times in a year
  6. 6. How many times have you been to hospital in a year? (by income) 1% 1% 2% 8% 47% 41% 2% 2% 9% 36% 36% 15% 0% 10% 20% 30% 40% 50% More than 16 times 10 - 15 times 7 - 9 times 4 - 6 times 1 - 3 times 0 ■>10M income ■<10M income Higher income earners go to hospitals more frequently
  7. 7. What are the medicines that you keep at home? 3% 6% 13% 13% 24% 38% 51% 63% 73% 0% 20% 40% 60% 80% I do not know Chinese medicines I do not keep any medicine Laxatives Antiphlogistics Digestive medicines Painkillers Fever reducers Cold medicine 87% has a certain medicines at home
  8. 8. Do you always go to the same hospital? 18% 28% 55% 0% 10% 20% 30% 40% 50% 60% No Yes, always Yes, most of the times 83% have hospitals where they regularly go
  9. 9. What are important when choosing a hospital? 3% 19% 36% 42% 44% 48% 50% 52% 74% 0% 20% 40% 60% 80% Others Size of the hospital Location Time to see a docotor Reputation of the hospital Affable cost Cleanliness Latest facilities Quality of the doctor Quality of the doctor is the most important followed by the latest facilities
  10. 10. What are important when choosing a hospital? (by income) 31% 70% 11% 48% 36% 44% 44% 37% 4% 58% 92% 54% 71% 69% 78% 69% 74% 1% 0% 20% 40% 60% 80% 100% Location Quality of the doctor Size of the hospital Latest facilities Time to see a doctor Cleanliness Affable cost Reputation of the hospital Others Higher income earners want better conditions ■>10M income ■<10M income
  11. 11. Why you choose the current hospital? 8% 25% 27% 31% 35% 38% 38% 40% 51% 0% 20% 40% 60% Friend recommendation Applicable social insurance Size of the hospital Do not have to wait for doctor so long Cleanliness Affable cost Good reputation Location Latest facilities Latest facilities is the most common reason
  12. 12. What is the information sources about the hospital? 8% 11% 19% 21% 22% 22% 22% 33% 43% 50% 59% 0% 20% 40% 60% 80% Others Youtube Facebook TV Website of the hospital Web forum/community Magazine/Newspaper Website (medical / health) Introduction by other doctor Parents Friends Friends and parents are the most common information sources
  13. 13. Are you satisfied with hospitals in your districts? 2% 34% 52% 8% 5% 0% 10% 20% 30% 40% 50% 60% Very satisfied Satisfied Average Dissatisfied Very dissatisfied Only 36% satisfied with the current hospitals
  14. 14. Are you satisfied with hospitals in your districts? (by income) 2% 29% 56% 8% 5% 7% 5% 32% 54% 2% 0% 10% 20% 30% 40% 50% 60% Very dissatisfied Dissatisfied Average Satisfied Very satisfied Higher the incomes are more satisfied with hospitals ■>10M income ■<10M income
  15. 15. What are the concerns of the hospitals? 3% 9% 21% 21% 28% 35% 39% 41% 47% 55% 58% 0% 20% 40% 60% 80% Others No concerns Inconvinient location Incovenient reservation system Ineffectiveness of treatment Short time diagnosis Unclear advice of the doctor Old medical equipment Too high cost Bad attitude of the doctor/nurses Long time to see the doctor Long waiting hours is the most common concern
  16. 16. Have you been to any foreign country for better diagnosis/treatment? No , 66% No, but I would like to , 28% Yes, 6% 6% have been to foreign countries for medical care
  17. 17. Which foreign country did you go? Top3 Symptoms 1 Tumors 8 2 Cancer 6 3 Symptoms needs dissection 5 Top3 Country No 1 U.S 13 2 Japan 10 3 Singapore 5 For what symptoms did you go abroad? *Questions to those who went abroad for better diagnosis/treatment
  18. 18. Q&Me is the market research that helps you understand Vietnam market broad and deep by offering both of quantitative and qualitative survey online. + = Info@qandme.net Quantitative Survey Qualitative Survey Better Understanding Understand the consumer trend and opinions through the numeric data Feel the insight of your target audience through online focus group of chatting. You receive both of generic and deep information easily with affordable pricing.

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