Hospitality Management Team

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Looking for serious Investors to invest in a new start up - 4 star luxury hotel apartments and 9 exclusive F&B - RESTAURANT & BAR : Concepts

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Hospitality Management Team

  1. 1. Brainwave Management- Hospitality Management & Development Ashwin D’Cunha April 2010
  2. 2. Hospitality Management & Development Executive Summary <ul><li>Brainwave has harnessed an unrivalled depth of hospitality management experience over many years. This experience and professionalism is demonstrated by achievements in the industry </li></ul><ul><li>The Brainwave Hospitality Team has worked across the globe with brands such as TAJ, ONE & ONLY (Kerzner International), Le MERIDIEN, ANANTARA HOTEL GROUP, ELITE HOSPITALITY, FLORA HOTEL GROUP, MARS RESTAURANTS, and RAMEE HOTEL GROUP </li></ul><ul><li>The Team has worked on Concept Planning, Pre-Opening, Opening and Operations of Hotels /Restaurants in India and abroad </li></ul><ul><li>Brainwave Management Services is looking to tie-up with hotel /restaurant developers & investors for Hotel / Restaurant Management Contracts across India </li></ul><ul><li>Distressed Hotel / Restaurants chains are of specific interest </li></ul><ul><li>The Team is also interested in introducing new concepts in the Indian Hospitality industry </li></ul>
  3. 3. Management Team
  4. 4. Hospitality Management & Development <ul><li>Management </li></ul>Management Team <ul><li>Mr. Ashwin D’Cunha ; Managing Director </li></ul><ul><li>Mrs. Snigdha Banerjee D’Cunha ; Director Operations & actively involved in Food & Beverages </li></ul><ul><li>Mr. Shivraj Johar ; Business Head Hospitality </li></ul><ul><li>Mr. Jagdeep Pillai ; Sales & Marketing </li></ul><ul><li>Mr. Sameer Despande ; Operations Manager and actively involved in Rooms Division </li></ul><ul><li>Mr. Rahul Kotyan ; Food & Beverages </li></ul><ul><li>Mr. Shaik Mohammad Sultan ; Corporate Chef </li></ul><ul><li>Advisors </li></ul><ul><li>Mr. Praveen Roy </li></ul><ul><li>Mr. Aldrin D’Cunha </li></ul>
  5. 5. Hospitality Management & Development Ashwin D’Cunha ; Managing Director <ul><li>17 years experience in Food & Beverages, Project Management and Hotel operations across the globe </li></ul><ul><li>Worked with President Hotel, India; Carnival Cruise Lines, Miami, USA ; Atlas Hospitality Group, Dubai; One & Only One Royal Mirage, Dubai; The Embassy Club, Dubai; Rendezvous Restaurants, India; Bombay Palace Group of Restaurants, New York, USA </li></ul><ul><li>Type of Projects handled : </li></ul><ul><li>Management of Hotel and Food & Beverages operations </li></ul><ul><li>Human Resources- training & recruitment </li></ul><ul><li>Sales & Marketing planning for Hotels and Restaurants </li></ul><ul><li>Concept & Design Planning </li></ul><ul><li>Financial Planning for Hotels & Restaurants </li></ul><ul><li>Pre-Opening and Opening Project Management </li></ul><ul><li>Education </li></ul><ul><li>Honors student in PG Hotel Management Course from KC College, Mumbai India </li></ul><ul><li>Honors student in Food Production & Patisserie from IHM, Mumbai </li></ul><ul><li>Honors from “All Star Bartenders & Mixologist”, New York. </li></ul><ul><li>Honors from WSET UK; Wine and Spirit Advanced Education </li></ul>
  6. 6. Hospitality Management & Development Ashwin D’Cunha ; Managing Director <ul><li>Major Projects </li></ul><ul><li>Pre-Opening and Post Opening Management of 3 hotels over 5 years for “One & Only Royal Mirage Resort”- among the 10 best resorts in the world as declared by Conde Nast Traveler </li></ul><ul><li>Pre-Opening of Bombay Palace Restaurants in New York City, USA </li></ul><ul><li>Opened   the “Embassy Club London” in Abu Dhabi – an enterprise of Mark Fuller & Andy Taylor (Co-Manager of Iron Maiden, The Rock Group) </li></ul><ul><li>Started an entire vertical of Food & Beverage and Hotel Apartments for Elite Hospitality, Bahrain </li></ul><ul><li>Opened Dubai’s first Arabesque with 3 level concepts- sports bar, main dance & VIP bar </li></ul><ul><li>Concept of Nina, Dubai’s first Indo Euro Restaurant and Rooftop Lounge & Open Sky Bar </li></ul><ul><li>Concept, Design and Operations for “Food & Beverages” – a retail, lifestyle, dining & entertainment venue in Bangalore </li></ul><ul><li>Concept and recruitment for Southern Sun, a Retail & 5 Star Hospitality venue in Dubai </li></ul><ul><li>Pre-Opening and Post-Opening Operations of 2 mega liners for Carnival Cruise Liners, Miami, USA </li></ul>
  7. 7. Hospitality Management & Development Ashwin D’Cunha ; Managing Director One & Only Royal Mirage , Dubai Elite Hospitality , Bahrain Bombay Palace , New York Among the 10 Best Resorts in the World Embassy Club, Abu Dhabi
  8. 8. Hospitality Management & Development Snigdha Banerjee ; Director Operations <ul><li>14 years experience in Food & Beverages, Project Management and Hotel operations across the globe </li></ul><ul><li>Worked with Taj Group of Hotels, UEI Global Hotel Education </li></ul><ul><li>Type of Projects handled : </li></ul><ul><li>Management of Food & Beverages operations </li></ul><ul><li>Human Resources- training & recruitment </li></ul><ul><li>Planning & Holding Events such as fashion shows, music album launches, product launch </li></ul><ul><li>Concept Planning </li></ul><ul><li>Pre-Opening and Opening Project Management </li></ul><ul><li>Set Up and Operations in India for UEI Global Hotel Education for Berggruen Group, USA </li></ul><ul><li>Education </li></ul><ul><li>  </li></ul><ul><li>Honors in Hotel Management from Indian Institute of Hotel Management (IIHM) by Taj Hotels India </li></ul><ul><li>Total Quality Management from Indian Institute of Hotel Management (IIHM) by Taj Hotels India </li></ul>
  9. 9. Hospitality Management & Development Snigdha Banerjee ; Director Operations <ul><li>Major Projects </li></ul><ul><li>  </li></ul><ul><li>Pre-Opening and Post Opening Management of restaurants for “One & Only Royal Mirage Resort”- among the 10 best resorts in the world as declared by Conde Nast Traveler </li></ul><ul><li>Set Up and Operations in India for UEI Global Hotel Education for Berggruen Group, USA </li></ul><ul><li>Restaurant Manager with The Taj Group of Hotels, India </li></ul><ul><li>Human Resources solutions for Southern Sun Hotel, Dubai </li></ul>
  10. 10. Hospitality Management & Development Snigdha Banerjee ; Director Operations One & Only Royal Mirage , Dubai Taj Group of Hotels , India UEI Global Education India Among the 10 Best Resorts in the World
  11. 11. Hospitality Management & Development Shivraj Johar ; Business Head <ul><li>19 years experience in Food & Beverages industry spread across Luxury Hotels, Banqueting and Restaurant Chains </li></ul><ul><li>Worked in Taj Group of Hotels for over 10 years in India and Maldives; Mayfair Celebrations – Gravis Hospitality, India; Jones Lang LaSalle, India </li></ul><ul><li>Type of Projects handled : </li></ul><ul><li>Pre-Opening and Operation of large Food & Beverages operations </li></ul><ul><li>Operations and Business Development of 5 Star Hotels </li></ul><ul><li>Restaurant Operations </li></ul><ul><li>Education </li></ul><ul><li>Diploma in Hotel Management, Catering Technology & Applied Nutrition from Institute of Hotel Management Chennai </li></ul>
  12. 12. Hospitality Management & Development Shivraj Johar ; Business Head <ul><li>Major Projects </li></ul><ul><li>Opened and Operated Taj Hotel in Maldives </li></ul><ul><li>Part of the Food & Beverages Team to launch Taj Residency in Vishakhapatnam </li></ul><ul><li>Operations for Mayfair Celebrations (Gaylord Restaurant) across North India </li></ul><ul><li>Handled Integrated Facilities Business Line for Jones Lang LaSalle, India </li></ul>
  13. 13. Hospitality Management & Development Shivraj Johar ; Business Head Taj Resort Maldives Gaylord Restaurant, New Delhi Taj Residency, Vishakhapatnam
  14. 14. Hospitality Management & Development Jagdeep Pillai ; Sales & Marketing <ul><li>22 years experience in Hospitality Sales & Marketing </li></ul><ul><li>Worked in Le Meridien Hotels & Resorts for over 15 years and with Anantara Hospitality Group </li></ul><ul><li>Type of Projects handled : </li></ul><ul><li>Sales & Marketing Strategy </li></ul><ul><li>Brand Standards and Corporate Brand Development </li></ul><ul><li>Developing and Controlling Marketing and Advertising budgets </li></ul><ul><li>Database management & CRM </li></ul><ul><li>Public Relations, Media Buying, Media Relations, Road shows with major international property developers </li></ul><ul><li>Strategic & Promotional Tie-ups </li></ul><ul><li>Education </li></ul><ul><li>BTech Diploma in Hotel Management and Catering Studies from Thanet Technical College, Broadstairs, UK </li></ul>
  15. 15. Hospitality Management & Development Jagdeep Pillai ; Sales & Marketing <ul><li>Major Projects </li></ul><ul><li>Successful Marketing Strategy (including pre opening) & Brand Strategy for launch of “Qasr Al Sarab”; a luxury hotel by Anantara in Abu Dhabi </li></ul><ul><li>Marketing Strategy for “Desert Islands Resort & Spa”; a hotel by Anantara in Middle East. The hotel has won the prestigious “Conde Nast” hot destination award twice </li></ul><ul><li>Launched Marketing Steering Committee with Le Meridien regional office in the Middle East </li></ul><ul><li>Handled Le Meridien's involvement in Land Rover’s new car launch and Le Meridien’s coffee table magazine “Mosaic” to create brand awareness in the Middle East </li></ul>
  16. 16. Hospitality Management & Development Jagdeep Pillai ; Sales & Marketing Qasr Al Sarab, Abu Dhabi Desert Island Resort & Spa, Abu Dhabi Le Meridien Middle East Conde Nast hot destination award
  17. 17. Hospitality Management & Development Sameer Deshpande ; Operations Manager <ul><li>15 years experience in Hospitality Operations and Management </li></ul><ul><li>Worked with Elite Group, Bahrain; Palms Hotel, India ; Sahara India Parivar, India; & Sahil Resorts, India </li></ul><ul><li>Type of Projects handled : </li></ul><ul><li>Day to Day operations of a hotel </li></ul><ul><li>Maintaining service standards </li></ul><ul><li>Pre-Opening Management </li></ul><ul><li>Team Building </li></ul><ul><li>Inspection & Compliances </li></ul><ul><li>Quality Control </li></ul><ul><li>Budgeting and Manpower planning to make operations cost effective and in line with business goals </li></ul><ul><li>Education </li></ul><ul><li>Bachelors in Hotel Management from The Presidency College Of Hotel Management, India </li></ul>
  18. 18. Hospitality Management & Development Sameer Deshpande ; Operations Manager <ul><li>Major Projects </li></ul><ul><li>Operations Manager for Apartment Hotel of Elite Hospitality with 298 rooms in Bahrain </li></ul><ul><li>Pre-Opening and Opening of Sahil Sarovar Hotel in Lonvala, India </li></ul><ul><li>Concept and Planning for Radisson Spa & Resort, Alibaug </li></ul><ul><li>Conceptualization and Pre-Opening for 6 multi-cuisine restaurants at Amby Valley Sahara Lake City </li></ul>
  19. 19. Hospitality Management & Development Sameer Deshpande ; Operations Manager Elite Hospitality , Bahrain Radission Resorts & Spa, Alibaug Sarovar Hotel & Amby Valley , Lonvala
  20. 20. Hospitality Management & Development Rahul Kotyan ; Food & Beverages <ul><li>14 years of experience in Food & Beverages operations within Hotels, Multi-unit Restaurant operations and Pre-Opening & Project Startups </li></ul><ul><li>Worked with Taj Group; Ramee Group of Hotels; Flora Hotels, Dubai; MARS Restaurant, India and Lite Bite Foods, India </li></ul><ul><li>Type of Projects handled: </li></ul><ul><li>Heading Food & Beverages operations including Restaurants, Banquets, Conferences, Catering </li></ul><ul><li>Pre-Opening project operations </li></ul><ul><li>Menu Planning </li></ul><ul><li>Vendor and Product Sourcing </li></ul><ul><li>Team recruitment and training </li></ul><ul><li>Formulating standards and procedures </li></ul><ul><li>Education </li></ul><ul><li>Advanced Diploma in Hospitality Management from Australian College of Travel & Hospitality Management, Melbourne. </li></ul><ul><li>Diploma in Hotel Management, Catering & Nutrition from Institute of Hotel Management, Catering and Nutrition, Ahmedabad </li></ul>
  21. 21. Hospitality Management & Development Rahul Kotyan ; Food & Beverages <ul><li>Major Projects </li></ul><ul><li>Mumbai Operations for Lite Bite Foods with responsibilities including branding, operations, feasibility evaluation, recruitment & training, setting up systems, vendor handling </li></ul><ul><li>Handling Food & Beverages operations for 2 hotel apartments of Flora Hotels, Dubai </li></ul><ul><li>Pre-Opening and Operations of 7 restaurants at Ramee Royal Hotel, Dubai </li></ul><ul><li>Operations of 4 restaurants, nightclub and 24 hour room service with a team of 76 at Gordon House Mumbai & Pune </li></ul><ul><li>Pre-Opening of Masala Bay restaurant at Taj Land’s End, Mumbai </li></ul>
  22. 22. Hospitality Management & Development Rahul Kotyan ; Food & Beverages Flora Park Hotel, Dubai Ramee Hotel, Dubai Masala Bay Restaurant, Taj Land’s End, Mumbai
  23. 23. Hospitality Management & Development Shaik Mohammad Sultan ; Corporate Chef <ul><li>Culinary professional with more than 20 years of experience in industry and academia </li></ul><ul><li>Worked with Taj Group of Hotels, Elite Group Bahrain, Shri Shakti College of Management and Osmania University </li></ul><ul><li>Type of Projects handled: </li></ul><ul><li>Oversee Food & Beverages operations </li></ul><ul><li>Selection, Planning, Requisitioning for supplies and approval of Standard of Supplies </li></ul><ul><li>Coordinate the Planning of menus like-, Daily Buffets, Theme menus for banquets & food festivals </li></ul><ul><li>Controlling of all operational costs; food, labor and materials </li></ul><ul><li>Banquet Kitchen and Conference Operations standardization </li></ul><ul><li>Designing of facilities requirements in coordination & consultation with the builder, equipment manufacturers and suppliers </li></ul><ul><li>Education </li></ul><ul><li>Diploma in Hotel Management from Institute of Hotel Management, Catering Technology & Applied Nutrition, Hyderabad </li></ul>
  24. 24. Hospitality Management & Development Shaik Mohammad Sultan ; Corporate Chef <ul><li>Major Projects </li></ul><ul><li>Setting up 2 Hotel properties’ kitchen operations from ground zero in tandem with requirements on its catering role, budgets and desired business returns at the Elite Group, Bahrain </li></ul><ul><li>Sous Chef for Majorda Beach Resort, Goa, India </li></ul><ul><li>Chef De Partie at Taj Banjara, Hyderabad, India </li></ul><ul><li>Faculty; Food Production at Shri Shakti College of Management and Osmania University, Hyderabad </li></ul>
  25. 25. Hospitality Management & Development Shaik Mohammad Sultan ; Corporate Chef Elite Resort & Spa , Bahrain Majorda Resort & Spa, Goa Taj Banjara, Hyderabad
  26. 26. Hospitality Management & Development Praveen Roy ; Advisor <ul><li>25+ years stalwart of Indian Hospitality Industry </li></ul><ul><li>He has set up various hospitality projects across India and Internationally </li></ul><ul><li>Work experience includes Taj Group of Hotels for over 18 years and successful creation of Indian Institute of Hotel Management (IIHM) </li></ul><ul><li>Dean of IIHM and General Manager of the Taj Hotel </li></ul><ul><li>Setup of UEI Global Hotel Education in India for Berggruen Group, USA </li></ul><ul><li>Currently assisting Restructuring of Baisan Hospitality Institute and Hotels in Bahrain </li></ul><ul><li>Aldrin D’Cunha ; Advisor </li></ul><ul><li>A Visionary & Guiding Force for the team </li></ul><ul><li>An Advertising & Media expert </li></ul><ul><li>Setup Brainwave Advertising in Dubai and holds worldwide royalty for Qatar Yellow Pages </li></ul><ul><li>Member of Launch Team of Tata Yellow Pages in Mumbai </li></ul><ul><li>An Entrepreneurial and Business mindset </li></ul>
  27. 27. Our Value Addition Approach
  28. 28. Hospitality Management & Development Value Addition Approach <ul><li>Experienced Managers of Existing Hotels </li></ul><ul><li>Track Record in Profit Maximization </li></ul><ul><li>Solution for Distressed Assets </li></ul><ul><li>Support for Take Overs & Acquisitions </li></ul><ul><li>New Hotel Design and Build Support </li></ul><ul><li>Preparation for Asset Disposal </li></ul>
  29. 29. Financial Value Addition
  30. 30. Hospitality Management & Development Financial Value Addition <ul><li>Deliver Profit Maximization </li></ul><ul><li>Complete Asset Management </li></ul><ul><li>Optimization of performance of distressed assets </li></ul><ul><li>Immediate & detailed examination to identify potential savings </li></ul><ul><li>Preparation of Annual Budget Plan broken down monthly </li></ul><ul><li>Preparation of monthly management accounts to include cash flow forecasts </li></ul><ul><li>Reappraisal of hotel management and employee structure to achieve maximum efficiency and best payroll to revenue ratio </li></ul><ul><li>Identification of all hotel capital requirements to include maintenance and capital projects with supporting justification and payback analysis </li></ul><ul><li>Review the hotel’s internal controls to ensure that all revenue is recorded properly and no exposure to cash losses are experienced </li></ul><ul><li>Preparation for Sale of Asset, is applicable </li></ul>
  31. 31. Sales & Marketing
  32. 32. Hospitality Management & Development Sales & Marketing <ul><li>Development of annual Sales & Marketing Plan </li></ul><ul><li>Review and updating of all hotel collateral </li></ul><ul><li>Branding/Rebranding of hotel in the marketplace </li></ul><ul><li>Design of hotel website </li></ul><ul><li>Maximizing visibility of hotel on all websites </li></ul><ul><li>Establishment of hotel with all Third Party Intermediaries </li></ul><ul><li>Advertising & Marketing campaigns </li></ul><ul><li>Representation of hotel at Business Fairs </li></ul><ul><li>SWOT Analysis of Hotel </li></ul>
  33. 33. Human Resources
  34. 34. Hospitality Management & Development Human Resources <ul><li>Review of organization structure and positions to ensure that labor costs are in line with the industry norm </li></ul><ul><li>Recruitment </li></ul><ul><li>Training & Development </li></ul><ul><li>Annual Training Plan </li></ul><ul><li>Compliance with all statutory hiring </li></ul><ul><li>Review of employee contracts </li></ul><ul><li>Compilation of job descriptions </li></ul><ul><li>Compilation of team hand book </li></ul><ul><li>Compilation with employment law </li></ul><ul><li>Ensure all legal obligations in relation to staff employment including contracts are fully observed </li></ul>
  35. 35. Hotel Operations
  36. 36. Hospitality Management & Development Hotel Operations <ul><li>Effective Yield and Revenue Management </li></ul><ul><li>Cost Control- Effective management of Food & Beverage costs </li></ul><ul><li>Detailed assessment of management and key employees and an operational audit of hotel’s activities </li></ul><ul><li>Energy management </li></ul><ul><li>Complying with all statutory requirements- Fire, Health & Safety </li></ul><ul><li>Comment on hotel positioning and assessment of performance compared to competitive peer group </li></ul><ul><li>Root and branch examination of potential income generating areas in hotel to ensure no sales opportunities are lost </li></ul><ul><li>Review and amendment of all hotel literature including brochures, sales material, menus, wine lists and guest room documentation </li></ul><ul><li>Identification of existing key sales account and future potential accounts </li></ul><ul><li>Rigorous examination of purchasing procedures at hotel to ensure maximum efficiencies </li></ul>
  37. 37. Project Management
  38. 38. Hospitality Management & Development Project Management <ul><li>Feasibility study of proposed site </li></ul><ul><li>Recommendations of design, layout of hotel and facilities </li></ul><ul><li>Recommendations on Interior Design scheme </li></ul><ul><li>Purchase of all pre opening items for the hotel </li></ul><ul><li>Ensure all statutory requirements are adhered to </li></ul><ul><li>Identifying and implementing a brand suitable for the hotel </li></ul><ul><li>Setting up and agreeing all standards of operation for the hotel </li></ul>
  39. 39. Quality Systems
  40. 40. Hospitality Management & Development Quality Management <ul><li>Development of Standard Operating Manuals </li></ul><ul><li>Mystery Guest Audits </li></ul><ul><li>Implementing Standards </li></ul><ul><li>Benchmarking against competitors </li></ul>
  41. 41. Operation & Management Agreement
  42. 42. Hospitality Management & Development <ul><li>Brainwave Management Services would require appointment under an Operations & Management Agreement </li></ul><ul><li>The initial term to be for a period of 5 years and can include joint break clauses </li></ul><ul><li>Management Fees will comprise % of Annual Gross Income and Incentive Fee from Gross Operating Profits </li></ul><ul><li>Of specific interests are Distressed Hotel / Restaurant and Upcoming Properties across India </li></ul><ul><li>Focus is also on Management tie-up with investors for their foray in Indian Hospitality space </li></ul>Management Agreement We believe our value added approach will maximize owner returns not only in monetary terms but also in brand image
  43. 43. <ul><li>Thank You </li></ul>Ashwin D’Cunha Email: [email_address] Mobile: +91 9619279635

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