REVENUE MANAGEMENT SYSTEMin MPSEBDr. ASHOK KUMAR TIWARIRMS - Dr. ASHOK KUMAR TIWARI
Revenue management Revenue management is the most crucial part ofoperating a power distribution company It needs well de...
important aspects of RMS Billing and collection process Consumer numbering and the bill numbers Meter number and billin...
Billing and collectionprocess: The most important step towards getting thesystem adapted to the existing system byunderst...
Consumer numberingand the bill numbers(indexing)In a utility having a large number of consumers it becomes very important ...
RMS Data IVRS NO SERVICE CONNECTION NO. NEW OLD DIVIION CODE AND NAME BILL MONTH YEAR/ NO AND DATE NAME AND ADDRESS O...
Meter number andbilling The consumers who apply for a new connection are allotted newconnection numbers which are permane...
Meter rent and othercharges The utility charge the consumers a small amount of themeter rent which is dependent on the ty...
Billing Cycle The billing cycles are devised to optimize the time and billing quantum withinthe utility. This is done by ...
Late paymentsurcharge In case the consumer fails to make the payment before or on thedue date of the bill, he is liable t...
Maintaining consumerbilling database In order to manage the billing cycles and the consumer’s efficiently,it becomes very...
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
RMS - Dr. ASHOK KUMAR TIWARI
 COM1RMS - Dr. ASHOK KUMAR TIWARI
 --------------------------- Elymer MRI --------------------------- Please press MRI leftButton with in 10 sec ------...
THANKYOURMS - Dr. ASHOK KUMAR TIWARI
Revenue management system akt
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Revenue management system akt

  1. 1. REVENUE MANAGEMENT SYSTEMin MPSEBDr. ASHOK KUMAR TIWARIRMS - Dr. ASHOK KUMAR TIWARI
  2. 2. Revenue management Revenue management is the most crucial part ofoperating a power distribution company It needs well designed systems, well organised andmaintained databases, an efficient workforce, efficientmanagement and good vigilance.RMS - Dr. ASHOK KUMAR TIWARI
  3. 3. important aspects of RMS Billing and collection process Consumer numbering and the bill numbers Meter number and billing Meter rent and other charges Billing Cycle Late payment surcharge Maintaining consumer billing databaseRMS - Dr. ASHOK KUMAR TIWARI
  4. 4. Billing and collectionprocess: The most important step towards getting thesystem adapted to the existing system byunderstanding the billing and collection system. In a typical utility the billing is done by the utilityitself or by some outsourced agencies which havethe billing logics set as per the regulatoryguidelines or the tariff orders in operation.RMS - Dr. ASHOK KUMAR TIWARI
  5. 5. Consumer numberingand the bill numbers(indexing)In a utility having a large number of consumers it becomes very important to assign aunique identification number for each consumer so that there is no overlapping ofaccount and the identification of the consumer becomes easy as well.The numbering system should be designed based on a sequential logic which makeslocating them very easy. However there is no hard and fast rule for this. This numberbecomes the identity of the consumer in all communications and for tracking of requests.Bill numbers however are unique altogether and no two bills generated within an utilityhave the same number. This helps in easy identification of the bill.Even if some bills are revised or corrected, the new bills bear different numbersOne of the principal aims of consumer indexing is to link it to a distribution transformeror an LT feeder.The other aim is to map it geographically. While the first helps to make energyaccounting easier, the other helps to generate rapid response to consumer complaints.IVRS No. 444703019081651SC No. 44470301-27-21-9081651RMS - Dr. ASHOK KUMAR TIWARI
  6. 6. RMS Data IVRS NO SERVICE CONNECTION NO. NEW OLD DIVIION CODE AND NAME BILL MONTH YEAR/ NO AND DATE NAME AND ADDRESS OF CONSUMER POLE NO METER NO. SINGLE/THREE PHASE SANCTIONED LOAD NAME OF DC NAME OF JE/METER READER SECURITY DEPOSIT LAST 6 MONTH READING ANDCONSUMPTION DAILY AVER UNITS/RS TARIFF APPLICABLE• CD/MD• TOD• POWERFACTOR• BILLING DEMAND• LAST DATE OF PAYMENT• CONSUMPTION• ENERGY CHARGE• FIXED CHARGE• FCA• ED• CESS• METERING CHARGE• CCB• WELDING/KP/PF SURCHARGE• PENAL CHAGE• TOD SURCHARGE• INTEREST/DISCOUNT• TOTAL BILL AMOUNT• LATE FEE• BILL AMOUNT WITH LATE FEERMS - Dr. ASHOK KUMAR TIWARI
  7. 7. Meter number andbilling The consumers who apply for a new connection are allotted newconnection numbers which are permanently linked with the sitewhere the connection is given. The utility then installs a meter with aparticular meter number and links it to the connection number of thatconsumer. The consumer avails the electricity supply to his house or premisesthrough this meter which records the units consumed. The consumer based on the applicable tariff rates is provided withthe consumption charges and service charges in the form of thebills. The consumer presently has many modes of payment to the utilitybill. The consumer categories have certain level of minimumconsumption which he needs to pay. The existing tariff for domesticconsumers generally is so designed that the rates go up as theconsumption goes up.RMS - Dr. ASHOK KUMAR TIWARI
  8. 8. Meter rent and othercharges The utility charge the consumers a small amount of themeter rent which is dependent on the type of meter andthe load sanction for the consumer. This could vary from state to state and Discom toDiscom.RMS - Dr. ASHOK KUMAR TIWARI
  9. 9. Billing Cycle The billing cycles are devised to optimize the time and billing quantum withinthe utility. This is done by evenly spreading the different consumer billingsso that at one particular time there is not much of capacity required and it isevenly distributed. The billing cycles are so sequenced that no consumer is left unbilled or nometer is left unread. The meter readers ensure that all the consumers are regularly read andtheir billing done by the billing staff are sent on time. The cycle completes inthe sequence of meter reading, reading checks and error correction, billpreparation and printing, bill distribution and finally the bill collection from theconsumers.RMS - Dr. ASHOK KUMAR TIWARI
  10. 10. Late paymentsurcharge In case the consumer fails to make the payment before or on thedue date of the bill, he is liable to pay a known rate of surchargecalled the late payment surcharge. The consumer is then required topay the billed amount plus the surcharge levied on his bill due to hisdelay in payment. Further delay can result in the disconnection of the connection ofconsumer if he fails to make the surcharge as well as bill amounteven after reminders. This is to ensure that the consumers do not default in theirpayments as the business of electricity works on credit paymentsand the present status of Indian power sector is not that healthy tobear more burdens from these delays.RMS - Dr. ASHOK KUMAR TIWARI
  11. 11. Maintaining consumerbilling database In order to manage the billing cycles and the consumer’s efficiently,it becomes very useful to understand the billing process correctlyand design its own database based on the requirements of thesystem with which it is working. The consumer database within the area served by a d/c should beupdated regularly. The RMS should record all relevant information in the formats whichare easy to understand and replicate like the consumer numbers,addresses and billing details. Business imperatives require that a large amount of technical andcommercial data be maintained in well organised databases. In earlier times a vast amount of paper work was required withcorrespondingly large workforce to manage the database but intoday’s scenario, this is not a practical option. RMS must keep all the information’s in his database up-to-date andin the most logical manner, using powerful capabilities of databasesoftware.RMS - Dr. ASHOK KUMAR TIWARI
  12. 12. RMS - Dr. ASHOK KUMAR TIWARI
  13. 13. RMS - Dr. ASHOK KUMAR TIWARI
  14. 14. RMS - Dr. ASHOK KUMAR TIWARI
  15. 15. RMS - Dr. ASHOK KUMAR TIWARI
  16. 16. RMS - Dr. ASHOK KUMAR TIWARI
  17. 17. RMS - Dr. ASHOK KUMAR TIWARI
  18. 18. RMS - Dr. ASHOK KUMAR TIWARI
  19. 19. RMS - Dr. ASHOK KUMAR TIWARI
  20. 20. RMS - Dr. ASHOK KUMAR TIWARI
  21. 21.  COM1RMS - Dr. ASHOK KUMAR TIWARI
  22. 22.  --------------------------- Elymer MRI --------------------------- Please press MRI leftButton with in 10 sec --------------------------- OK ---------------------------RMS - Dr. ASHOK KUMAR TIWARI
  23. 23. THANKYOURMS - Dr. ASHOK KUMAR TIWARI

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