About Indonesia ICT

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A Country Report E-Business and M-Commerce; MASTEL

About Indonesia ICT

  1. 1. Indonesia Country Report Department of Communication and Informatics www.depkominfo.go.id ASEAN-ITU M-Commerce Jakarta, 24 July 2009
  2. 2. Indonesia’s Great Challenge <ul><li>Total Population (2008) : ± 229 million people </li></ul><ul><li>W orld's fourth most populous  country with uneven distribution </li></ul><ul><li>Total Island : ± 17.000 islands </li></ul><ul><li>The culture is very diversified with more than 520 ethnic groups and 742 languages </li></ul>Source : Menko Perekonomian
  3. 3. Indonesia’s Great Challenge <ul><li>The country has more rural than urban areas with urban teledensity of 1-25%, rural density 0.2%, around 38.471 villages out of 69.065 villages without phones. </li></ul><ul><li>Internet users is about 13% or about 30 million users and internet kiosk reach 7.062. However, 70% all internet users in Indonesia dominated Jakarta and other large cities </li></ul>
  4. 4. WSIS Plan of Action <ul><li>Plan of Action to be achieved by 2015: </li></ul><ul><li>to connect the village with ICT and establish community access points; </li></ul><ul><li>To connect universalities, colleges, secondary schools wit ICTs; </li></ul><ul><li>To connect scientific and research centers with ICTs; </li></ul><ul><li>To connect public libraries, cultural centers, museums, post offices and archives with ICTs; </li></ul><ul><li>To connect health centers and hospitals with ICTs; </li></ul><ul><li>To connect local and central government department and establish websites and email addresses; </li></ul>
  5. 5. WSIS Plan of Action (cont’d) <ul><li>To adapt primary and secondary schools curricula to meet the challenges of the Information Society taking into account national circumstances; </li></ul><ul><li>To ensure that all world’s population have access to television and radio services; </li></ul><ul><li>To encourage the development of content and to put in place technical conditions in order to facilitate the presence and use of all word languages on the internet; </li></ul><ul><li>To ensure that more than half world’s inhabitants have access to ICTs within their reach. </li></ul>
  6. 6. National ICT Task Force <ul><li>to develop and deliver national policy directive in ICT development to be followed by government institution; </li></ul><ul><li>to supervise and review closely ICT development progress in order to make sure that it is always within the right track of the ICT roadmap; </li></ul><ul><li>to approve multi institution /across-department large ICT projects including planning, budgeting, standardization, and evaluation aspects; </li></ul><ul><li>to review basic pre-requisites of ICT development such as infrastructure, human resources to ensure their availability and sufficiency; </li></ul><ul><li>to facilitate and develop incentive scheme to induce rapid ICT development </li></ul>
  7. 7. Growth of PSTN, FWA, Cellular Number of subscribers Year
  8. 8. Public Access Network 2008 Access Network Subscriber PSTN 8,674,228 Fixed Wireless Access 21,703,843 Mobile Cellular 140,578,243 Total Subscribers 170,956,314
  9. 9. 2009 – 2010 2010 – 2012 2012 – 2014 INDONESIA E-BUSINESS ROADMAP E-Business Regulation Establishment Harmonization and Synchronization System and Data Common Platform E- Business <ul><li>Blue Print E-Business : </li></ul><ul><li>Roadmap </li></ul><ul><li>Material Description : </li></ul><ul><ul><li>Basic Instrument and implementation, </li></ul></ul><ul><ul><li>Data Exchange, </li></ul></ul><ul><ul><li>E- Payment, </li></ul></ul><ul><ul><li>E-Commerce </li></ul></ul><ul><ul><li>M-Commerce </li></ul></ul><ul><li>Strategy of Achievement </li></ul><ul><li>Basic Instrument of E-Business Establishment : </li></ul><ul><li>Electronic Signature </li></ul><ul><li>Certification Authority </li></ul><ul><li>Supervisory Body for CA (BPCA) </li></ul><ul><li>Data Exchange </li></ul><ul><li>Interchange Card Payment (APMK) </li></ul><ul><li>E-Money : </li></ul><ul><ul><li>Neutral Technology for communication media </li></ul></ul><ul><ul><li>Standard Media and payment device </li></ul></ul><ul><ul><li>Interchange (Hub and switch) </li></ul></ul><ul><li>Indonesia Electronic Payment Gateway: </li></ul><ul><li>Consortium of e-Payment Hub/Switch </li></ul><ul><li>Interchange and Interconnection of e-Payment and M-Commerce </li></ul><ul><li>Convergence of Payment Media for E-Money </li></ul><ul><li>Create settlement system, dispute resolution and Clearing Institution. </li></ul><ul><li>Interchange Cross-Border : </li></ul><ul><li>Harmonization and Interchange Cross-Border Trading Data </li></ul><ul><li>Privacy Data </li></ul><ul><li>Paperless Trading for Cross-Border Trading </li></ul><ul><li>Interchange and Interconnection transaction and Cross-Border Trading Data </li></ul><ul><li>Coordination to synchronize the e-Trading and e-Payment : </li></ul><ul><li>Coordination regulation for implementation of E-Commerce : electronic regulation, e-Commerce, M-Commerce, consumer protection and payment system </li></ul><ul><li>Holistic Regulation Structuring for E-Commerce implementation </li></ul><ul><li>Preparation and Development of Indonesia E-commerce Common Platform for domestic and cross-border trading. </li></ul><ul><li>Synchronize e-Payment and e-Trading Implementation : </li></ul><ul><li>Unification of e-Commerce and e-Payment for domestic and Cross-border. </li></ul><ul><li>Availability of Regulation and guaranteed e-Commerce Implementation. </li></ul><ul><li>Increased trade through E-Commerce </li></ul><ul><li>trading house for Trading sector, Industry and SME </li></ul><ul><li>Convergence in E-Business Implementation : </li></ul><ul><li>National Single Window for e-Trading and e-Commerce </li></ul><ul><li>Harmonization of domestic and cross-border e-Commerce </li></ul><ul><li>Follow the evolution of mobile technology with M-Commerce </li></ul>
  10. 10. E-Business Regulation Establishment (2009-2010) <ul><li>Blue Print E-Business : </li></ul><ul><li>Roadmap </li></ul><ul><li>Material Description : </li></ul><ul><ul><li>Basic Instrument and implementation, </li></ul></ul><ul><ul><li>Data Exchange, </li></ul></ul><ul><ul><li>E- Payment, </li></ul></ul><ul><ul><li>E-Commerce </li></ul></ul><ul><ul><li>M-Commerce </li></ul></ul><ul><li>Strategy of Achievement </li></ul><ul><li>Basic Instrument of E-Business Establishment : </li></ul><ul><li>Electronic Signature </li></ul><ul><li>Certification Authority </li></ul><ul><li>Supervisory Body for CA (BPCA) </li></ul><ul><li>Data Exchange </li></ul><ul><li>Interchange Card Payment (APMK) </li></ul><ul><li>E-Money : </li></ul><ul><ul><li>Neutral Technology for communication media </li></ul></ul><ul><ul><li>Standard Media and payment device </li></ul></ul><ul><ul><li>Interchange (Hub and switch) </li></ul></ul>
  11. 11. Harmonization and Synchronization System and Data (2010-2012) <ul><li>Indonesia Electronic Payment Gateway: </li></ul><ul><li>Consortium of e-Payment Hub/Switch </li></ul><ul><li>Interchange and Interconnection of e-Payment and M-Commerce </li></ul><ul><li>Convergence of Payment Media for E-Money </li></ul><ul><li>Create settlement system, dispute resolution and Clearing Institution. </li></ul><ul><li>Interchange Cross-Border : </li></ul><ul><li>Harmonization and Interchange Cross-Border Trading Data </li></ul><ul><li>Privacy Data </li></ul><ul><li>Paperless Trading for Cross-Border Trading </li></ul><ul><li>Interchange and Interconnection transaction and Cross-Border Trading Data </li></ul><ul><li>Coordination to synchronize the e-Trading and e-Payment : </li></ul><ul><li>Coordination regulation for implementation of E-Commerce : electronic regulation, e-Commerce, M-Commerce, consumer protection and payment system </li></ul><ul><li>Holistic Regulation Structuring for E-Commerce implementation </li></ul><ul><li>Preparation and Development of Indonesia E-commerce Common Platform for domestic and cross-border trading. </li></ul>
  12. 12. Common Platform e-Business (2012-2014) <ul><li>Synchronize e-Payment and e-Trading Implementation : </li></ul><ul><li>Unification of e-Commerce and e-Payment for domestic and Cross-border. </li></ul><ul><li>Availability of Regulation and guaranteed e-Commerce Implementation. </li></ul><ul><li>Increased trade through E-Commerce </li></ul><ul><li>trading house for Trading sector, Industry and SME </li></ul><ul><li>Convergence in E-Business Implementation : </li></ul><ul><li>National Single Window for e-Trading and e-Commerce </li></ul><ul><li>Harmonization of domestic and cross-border e-Commerce </li></ul><ul><li>Follow the evolution of mobile technology with M-Commerce </li></ul>
  13. 13. NATIONAL BACKBONE NETWORK PLAN (PALAPA RING PROJECT)
  14. 14. Media and Payment Model in e-Commerce <ul><li>Most still like e-Catalog (virtual online catalog version) </li></ul><ul><li>Not yet e-store which has been integrated with e-payment </li></ul>E-commerce Website Source: Ditjen Aptel, Depkominfo 2008 <ul><li>Most use e-mail  offering by e-mail. </li></ul><ul><li>The second most by website </li></ul>Internet Media which is used in E-Commerce Present Website Interactive Website Transaction Website Integrated Website
  15. 15. Payment Model and experience in e-commerce <ul><li>Payment still not integrated via the website </li></ul><ul><li>Payment via trasfer before the goods delivered </li></ul><ul><li>Cash or credit card on delivery </li></ul>Payment Model <ul><li>Most just feel usual with existing e-commerce </li></ul><ul><li>Another feel satisfied </li></ul>Experience Source: Ditjen Aptel, Depkominfo 2008 There are still no synchronization between e-Commerce with the Payment system Credit Card Bank Transfer Cash On Delivery Other method Usual Satisfied Not Satisfied
  16. 16. Thank You

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