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Dmitry Galkin

Dmitry Galkin

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Organization / Workplace
Russian Federation Russian Federation
Occupation
Независимый консультант по управлению call/контакт-центрами
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Telecom / Mobile
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dgalkin.com
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http://dgalkin.com
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call-center contact-center call-центр контакт-центр управление контакт-центром customer service аутсорсинг набор персонала рекрутинг service level менеджер проекта тестирование специалистов outsourcing ccwf sla
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Каким должен быть правильный руководитель проектов в аутсорсинговом контактном центре?
Dmitry Galkin • 9 years ago
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