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Design KPI


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How to design Key Performance Indicators? Start with analysis of business goals, define key processes, suggest and check measures and KPIs.

Published in: Business, Technology

Design KPI

  1. 1. Design KPI<br />How to design Key Performance Indicators<br />Practical e-training on how to design KPI<br />
  2. 2. Define the business problem<br />According to your strategic goals what are your major problems?<br />Choose one of the problem that you want to address<br />Who is responsible for this problem? You will need to involve this person in KPI design<br />Practical e-training on how to design KPI<br />
  3. 3. List 3-4 processes connected to the problem<br />Analyze current business processes to define possible solutions<br />Brainstorm 3-4 approaches to the solution of the problem<br />Exclude solutions and processes that are too specific<br />Practical e-training on how to design KPI<br />
  4. 4. Define measures for each process<br />How can you measure the progress of your colleagues about the solution or process?<br />What is “success” and “failure” in this case<br />What is the current state and what is desired result<br />Practical e-training on how to design KPI<br />
  5. 5. Check if measures are actually measurable<br />Can you get the numerical value for your measure?<br />How can you estimate the current state of your measure?<br />What data should be used to estimate the current state of the measure?<br />What is measurement algorithm?<br />Practical e-training on how to design KPI<br />
  6. 6. Add details to your measures<br />Add descriptive title<br />Add measure units<br />Answer the question – what steps we need to do to measure it<br />Specify baseline and target values<br />Specify min and max values<br />Practical e-training on how to design KPI<br />
  7. 7. Group indicators<br />Consider business problems from viewpoints of Finance, Customer Relationship, Internal Processes, Education and Growth<br />Add to each perspective at least 3-4 indicators<br />Design such KPI for each business unit in your company<br />Practical e-training on how to design KPI<br />
  8. 8. Become professional of KPI Design<br />Practical e-training on how to design KPI:<br />high-quality 40 minutes training<br />targetaudience: investors, CEOs, top managers, KPI professionals<br />Approaches to devising (KPI):<br />40 pages practical advice on constructing, integrating and reporting KPIs<br />70 KPIs with judgment and analysis of their practical application<br />