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Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

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The Dental Practice Balanced Scorecard presentation has 14 Key Performance Indicators (KPIs) specifically designed for a dental practice. On the strategy map major business objectives of dental business are mapped. Use this presentation to learn how to measure and manage business performance of dental practice or similar medical practice.

There you will find not just 14 KPIs, but a Balanced Scorecard where business objectives are mapped according to cause and effect.

This example might be used by owners of dental practice to create their own Balanced Scorecards to have a control over their business.

Published in: Business, Technology

Key Performance Indicators for a Dental Practice presented as a Balanced Scorecard

  1. 1. Balanced Scorecard and KPIs for a Dental Practice by Aleksey Savkin www.BSCDesigner.com STRATEGY MAP WITH OBJECTIVES BALANCED SCORECARD 14 KEY PERFORMANCE INDICATORS
  2. 2. Dental Practice Strategy Map
  3. 3. Dental Practice Business Objectives Source: www.webbsc.com/document/kpi/dental-practice-balanced-scorecard
  4. 4. % of marketing expenses KPI: 1 of 14 Name of the KPI Optimization – minimization or maximization Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  5. 5. % of facility and equipment expenses KPI: 2 of 14 Minimal and maximum possible values Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  6. 6. Accounts Receivable KPI: 3 of 14 Baseline value (where we are now), target value (where we want to be) Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  7. 7. Number of whitening procedures KPI: 4 of 14 Relevant Important of KPI Measure Units Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  8. 8. Average annual production per active patient KPI: 5 of 14 Current value of the KPI Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  9. 9. Average Production Per New Patient KPI: 6 of 14 Description of KPI with measurement details Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  10. 10. Dental Practice Overhead KPI: 7 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  11. 11. % of new patients for dental practice KPI: 8 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  12. 12. % of patients who leaves a dental practice KPI: 9 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  13. 13. Treatment acceptance rate KPI: 10 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  14. 14. Dental Practice Profitability KPI KPI: 11 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  15. 15. Amount paid per active patient per year KPI: 12 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  16. 16. New patient conversion rate KPI: 13 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  17. 17. Annual production per full time employee KPI: 14 of 14 Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.
  18. 18. Resources Web-base Dental Practice Balanced Scorecard: www.webbsc.com/document/kpi/dental-practice-balanced-scorecard Customize it for needs of your dental practice! How to use Dental Practice BSC: www.bscdesigner.com/balanced-scorecard-and-kpis-for-a-dental-practice.htm Source: the screenshot of the KPI from the free Dental Practice Balanced Scorecard created with BSC Designer Online. Customize it for your needs.

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