If someone can show pride in even the lowliest of jobs, what excuse do the rest of us have for bad attitude to customers? The third in a series of presentations delivered by Arthur Goldstuck via Twitter. The presentations consists of 10 Twitter messages, or 10 tweets, each of 140 characters or less. This is how the “tweenote” presentation entitled “Ready to serve: Lessons from the muck” appeared on Twitter on 11 August 2009.