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Organization Culture
Importance & effect on organization
Arshad Khan
‫تنظيم‬‫ي‬
‫کلچر‬‫تنظيم‬ ‫ات‬‫ر‬‫اث‬‫ر‬‫او‬ ‫اهميت‬‫پ...
Organization - Definition
Group of people
working together
to achieve a common goal
Culture - Definition
Prevailing pattern
of
 values,
 attitude,
 beliefs,
 activities,
 norms,
 interactions &
 sent...
(Vision, Mission, Policy)vs
(Culture)
Vision Mission Strategy
written
Culture Undeclared
Organizational Culture
 Shaped by five components:
◦ Ideology
◦ Founder’s values
◦ Social environment
◦ National culture
...
Efficiency vs. Effectiveness
 Efficiency = doing things in a right way
 Effectiveness = doing right things
‫کارگر‬ ‫و‬ ‫...
Efficiency vs Effectiveness
Effectiveness Results
Efficiency Means
Organization
culture
Shared
Vision Organizatio
nal and
individual
goal
alignment
Authority &
responsibility
relation
Ideal...
Shared
Vision
 Clear understanding of goal
 All should work towards common goal
 Primary importance
 Should reflect in...
Organization & Individual Goal
Alignment
 Cream cadre will have personal goal
 Top management should do career
planning
...
Authority, Responsibility &
Accountability
Each role should have
 Defined job description
 Defined boundaries
 Reportin...
Idealism Vs Realism
 Practical approach
 Understanding of current situation
 Transition cycle
 Different phases of org...
Problem Solving Approach
Avoiding
Accommodating
Compromising
Competing
Collaborating
Fish Bone Analysis
Decision Making Process
Tell
(Dictatorial)
Sell
(Marketing)
Inputs Majority
Consensus Alignment
Creativity & Learning Process
Are new ideas Welcome ??
Are NEW ideas implemented??
Did top leadership encourages creativit...
Reaction to CHANGE
Acceptance of change
Plan the change
Communicate
Implement
Feedback
Correct
Types of people with respect to
CHANGE
People
Frog of Well
Traditionalist
Opportunist
Intelligentsia
Leaders
Reaction
Deny...
Motivation
People get demotivated due to
 Routine work
 Lack of appreciation
 discouragement
 Lack of accomplishment
...
Motivation
Motivate people by providing
 Job Rotation
 Job Enrichment
 Encouragement
 Appreciation
 Incentive
 Promo...
Role of Leadership
Leading
from the
front
Behind the
scene
Accepting
the blame
Sharing the
success
NO scape
goat
Freedom of speech &
Etiquettes of differing
Allowing people to have their say
Encouraging healthy differences
Avoid groupi...
Team work
Complimentary Skills
Team spirit among members
Directions
Cross functional teams
Cooperation
Selflessness
Synergy
Mutual Trust & Respect
Leaders
trust
followers
Followers
trust leaders
Information
sharing
Two way
feedback
Concentration of power &
Delegation
Decentralization of power
Localized decision making
Encouraging delegation of routine ...
Introspection
Review
Performance
measurement
Feedbacks
Corrective
action
‫احتساب‬
Questions
?
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Organization culture arshad jih

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Organization culture arshad jih

  1. 1. Organization Culture Importance & effect on organization Arshad Khan ‫تنظيم‬‫ي‬ ‫کلچر‬‫تنظيم‬ ‫ات‬‫ر‬‫اث‬‫ر‬‫او‬ ‫اهميت‬‫پر‬
  2. 2. Organization - Definition Group of people working together to achieve a common goal
  3. 3. Culture - Definition Prevailing pattern of  values,  attitude,  beliefs,  activities,  norms,  interactions &  sentiments ‫كار‬ ‫طريقه‬‫جه‬‫و‬‫مر‬ •‫اقدار‬ •‫يه‬‫و‬‫ر‬,‫نظر‬ ‫نقطه‬ •‫عقائد‬ •‫سر‬‫گر‬‫ميا‬‫ں‬ •‫ضابطه‬,‫قائده‬ •‫تعامل‬ ‫باهمي‬ •‫احساسات‬
  4. 4. (Vision, Mission, Policy)vs (Culture) Vision Mission Strategy written Culture Undeclared
  5. 5. Organizational Culture  Shaped by five components: ◦ Ideology ◦ Founder’s values ◦ Social environment ◦ National culture ◦ Senior leaders’ visions
  6. 6. Efficiency vs. Effectiveness  Efficiency = doing things in a right way  Effectiveness = doing right things ‫کارگر‬ ‫و‬ ‫موثر‬
  7. 7. Efficiency vs Effectiveness Effectiveness Results Efficiency Means
  8. 8. Organization culture Shared Vision Organizatio nal and individual goal alignment Authority & responsibility relation Idealism and realism Decision making process Creativity & Learning process support Problem solving approach Reaction to change Freedom of speech & Etiquettes of differing Team work and cohesivenes s (Synergy) Leadership role CONSTITUENTS
  9. 9. Shared Vision  Clear understanding of goal  All should work towards common goal  Primary importance  Should reflect in policy, strategy, programs  Combined effort  To be conveyed till grass root level ‫العین‬‫نصب‬ ‫مشترکہ‬
  10. 10. Organization & Individual Goal Alignment  Cream cadre will have personal goal  Top management should do career planning  Agree and align personal goals to meet organizational goals  NO permanent sacrifice of individuals  Performance measurement at regular intervals
  11. 11. Authority, Responsibility & Accountability Each role should have  Defined job description  Defined boundaries  Reporting level  Deliverables  Time frame  Budget ‫ات‬‫ر‬‫اختيا‬,‫ذ‬‫جوابدهي‬ ‫و‬ ‫ي‬‫دار‬ ‫مه‬
  12. 12. Idealism Vs Realism  Practical approach  Understanding of current situation  Transition cycle  Different phases of organization ‫حقيقيت‬ ‫و‬ ‫مثاليت‬
  13. 13. Problem Solving Approach Avoiding Accommodating Compromising Competing Collaborating
  14. 14. Fish Bone Analysis
  15. 15. Decision Making Process Tell (Dictatorial) Sell (Marketing) Inputs Majority Consensus Alignment
  16. 16. Creativity & Learning Process Are new ideas Welcome ?? Are NEW ideas implemented?? Did top leadership encourages creativity Idea generation pools Ideas flows – 2 way communication Seniors transfer their experiences
  17. 17. Reaction to CHANGE Acceptance of change Plan the change Communicate Implement Feedback Correct
  18. 18. Types of people with respect to CHANGE People Frog of Well Traditionalist Opportunist Intelligentsia Leaders Reaction Deny Oppose Embrace Plan & adjust Lead & Dictate Result Not effected Losers Most benefitted Top cream LEGENDS
  19. 19. Motivation People get demotivated due to  Routine work  Lack of appreciation  discouragement  Lack of accomplishment  Stress nature of job  Politics  Lack of authority  Un clear goals
  20. 20. Motivation Motivate people by providing  Job Rotation  Job Enrichment  Encouragement  Appreciation  Incentive  Promotion  Challenging task
  21. 21. Role of Leadership Leading from the front Behind the scene Accepting the blame Sharing the success NO scape goat
  22. 22. Freedom of speech & Etiquettes of differing Allowing people to have their say Encouraging healthy differences Avoid groupism Provide proper forums to discuss Developing grievances system
  23. 23. Team work Complimentary Skills Team spirit among members Directions Cross functional teams Cooperation Selflessness Synergy
  24. 24. Mutual Trust & Respect Leaders trust followers Followers trust leaders Information sharing Two way feedback
  25. 25. Concentration of power & Delegation Decentralization of power Localized decision making Encouraging delegation of routine work Succession planning ‫و‬ ‫تكاز‬‫ر‬‫ا‬‫كا‬ ‫قوت‬ ‫تفويض‬
  26. 26. Introspection Review Performance measurement Feedbacks Corrective action ‫احتساب‬
  27. 27. Questions ?

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