Milwaukee countyBridging the gap vendor ProposedTraining program Comprehensive Evaluation Plan ID 678 Spring 2012 Anissa Perkins
Organization Background Milwaukee County 33 departments – 950,000 residents Procures approx 19 cities and $50 million in villages commodities / contractual services annually
Training Program Overview Explains the goods/services the procurement division purchases Procurement policies and procedures Competitive bidding process
Stakeholders County Executive County Board Procurement Division Community Business Development Partners (CBDP) End Users / Milw County Departments / Agencies Learners
Instructional / Training Program Goals& Objectives Level 1 – Reaction Objectives Course content will be informative and relevant Participants will agree training was a good way to learn the information Level 2 – Learning Objectives Participants will know procurements policies and procedures Participants will know how to use E-Notifyo Level 3 – Application Objectives Participants will develop/implement marketing strategies structured around the information learned Participants will experience in increase in their purchasing opportunities with Milwaukee County
Data Collection ConstraintsL1 – May not get 100% participation by participantsL2 - Vendors may not register for E-NotifyL3 – Will not have access to participant’s marketing strategyo Techniques / PlanL1 – QuestionnairesL2 – Staff assisting vendors with E-Notify will note participants ease/difficulty with registration processL3 – Focus Groupo Tools / TechnologyL1 – QuestionnairesL2 – Laptops / WiFi ConnectionL3 – Room to facilitate focus group
Data Analysis L1 – No identifiable constraints Techniques: Evaluation team will analyze submitted questionnaireso L2 – Constraints: o Decentralization of purchasing among departments may hinder locating the right people for the right information. Techniques: o Evaluation team will contact end users and project managers to assess vendors’ follow up for business opportunities
Data Analysis L3 – Constraints:Getting a representative amount of vendors to attendfocus group Techniques: Focus group facilitated by same person who facilitated training. Participants will be asked to complete a questionnaire assessing the impact of the training Facilitator will prepare a one page summary report detailing focus group outcomes
Evaluation Reporting At the conclusion of the evaluation process the stakeholders will receive reports detailing the outcomes. Some stakeholders will be asked to prepare two goal oriented questions as a result of the report and be prepared to introduce and discuss them at the follow- up meeting.
Time and Money Level 1 and Level 2 evaluation results will be available for reporting within 30 days of the training Level 3 evaluation reporting will be available 12 months after the trainingCostsThe total cost of the evaluation plan is calculated at $550.This amount covers the employee hourly wage associatedwith material preparation and evaluation as well as anymaterials needed for the evaluation.