Getting Engaged


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More technology often means for independent, asynchronous learning. That's great-- as long as the program is engaging. What is an engaging program? That's what this is about.

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  • New roles emerge.Education centers on discovery, yet students often have a limited view of their role in the classroom. Some may be taking a class because it is required rather than because they chose it. A few may feel disengaged and go into “cruise control,” expecting the instructor to entertain them. Shifting students from the passive roles of survivors and castaways to the active roles of researchers and explorers requires a change in their perception of themselves and their willingness to participate.
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  • Getting Engaged

    1. 1. Will they stay or will they stray?Strategies to Boost Engagement Dr. Allison Rossett twitter: @arossett ©2012 Allison Rossett
    2. 2. More technology,more blending,more choices for ourpeople, less control ofwhat happens…. What happens if they don’t elect to do it? 2
    3. 3. Like this. Would you do it or delay, delay, delay? ©2012 Allison Rossett
    4. 4. Or this. Appealing? ©2012 Allison Rossett
    5. 5. Engagement looks like this ©2012 Allison Rossett
    6. 6. And like this ©2012 Allison Rossett
    7. 7. Engagement: Attentiveness to something,with that attentiveness accompanied by a positive feeling. When engaged, they try, they read, they post, they apply, they question, they keep coming back… ©2012 Allison Rossett
    8. 8. Five Essentials 1: The Right Stuff 2: Guidance, No Flopping About 3: Active 4: Relationships and Community 5: There, when needed, nothing extra ©2012 Allison Rossett
    9. 9. 1: The Right Stuff Only the relevant ©2012 Allison Rossett
    10. 10. Where do we find this right stuff?Through Analysisevidence-based knowledge of the work, worker and workplace— ©2012 Allison Rossett
    11. 11. Good old driver’s ed is engaging --Right stuff to right people 11 ©2012 Allison Rossett
    12. 12. Give it a go You are tasked with re-thinking on-boarding for your organization. What is in? What is out? You cannot do it all. You should not. ©2012 Allison Rossett
    13. 13. 2: Guidance No flopping around ©2012 Allison Rossett
    14. 14. ©2012 Allison Rossett
    15. 15. Mitigate through certainty• David Rock on lessons from neuroscience, SCARF model• The power of clarity of expectations, plus….
    16. 16. Net. Net. No flopping around. We mustguide, monitor, track
    17. 17. Five Essentials 1: The Right Stuff 2: Guidance, No Flopping About 3: Active 4: Relationships and Community 5: There, when needed, nothing extra ©2012 Allison Rossett
    18. 18. 3: ActiveLearning happens in the “zone of proximal development,” the area just beyond current capabilities (Vygotsky) ©2012 Allison Rossett
    19. 19. ©2012 Allison Rossett
    20. 20. Active andthought-provoking ©2012 Allison Rossett
    21. 21. • You are a case worker • Observe the child • Consider what you are seeing in light of checklist • Write notes; write report • Compare to expert’s notes and report ©2012 Allison Rossett
    22. 22. 4: Relationships & Community The power of the social ©2012 Allison Rossett
    23. 23. ©2012 Allison Rossett
    24. 24. ©2012 Allison Rossett
    25. 25. Crowdsourcing a cure for brain cancer
    26. 26.
    27. 27. How are you using social media for workplace learning?For your own development? ©2012 Allison Rossett
    28. 28. Five Essentials 1: The Right Stuff 2: Guidance, No Flopping About 3: Active 4: Relationships and Community 5: There, when needed, nothing extra ©2012 Allison Rossett
    29. 29. 5: ThereThere, when needed, nothing extra ©2012 Allison Rossett
    30. 30. There, when new people need itSource: Jack in the Box. Used by permission.
    31. 31. Performance without knowledge Responding to a pressing need!
    32. 32. Fingertip advice to elevate choices Lean, when needed[]
    33. 33. A manufacturing organization must improve safety.They select a blend, with workplace based elements Online Assessment Classroom Time Online Community A discussion, one Tool to ask individuals The class then focuses month later, on what to stop and assess on the results of the has happened, their site & safety assessments what more is needed their activities to assure safety ©2012 Allison Rossett
    34. 34. ©2012 Allison Rossett
    35. 35. How it works in sales for a pharma– a systemDefinition. Classes, simulations. Aided performance atProcess and Selected classes on high work.communication to value topics, to move to Targeted bites of advice,establish shared view of mastery audio examples, job aids.great sales skills, Online sim center to Collected fromknowledge, habits enable practices, to practitioners and experts. compare self to experts There-- on demand.
    36. 36. Yes, Five Essentials 1: The Right Stuff2: Guidance, No Flopping About 3: Active4: Relationships and Community 5: There, when needed, nothing extra ©2012 Allison Rossett
    37. 37. … which brings me to my Engagement Quotient (EQ) ©2012 Allison Rossett
    38. 38. EQ[© 2009 Allison Rossett] ©2012 Allison Rossett
    39. 39. Think about your efforts in light of the EQ. How are you doing?a. GREAT. We do just about everything on the list– and well.b. OK. We do some of it with plans to move forward on other elements.c. NOT SO WELL. We attend to little of that today.
    40. 40. Wiley/Pfeiffer©2012 Allison Rossett
    41. 41. Resources• Beck, J. (2011). Virtual training? Boring or engaging? you-engaging-or-boring• Brown, K. G. (2001). Using computers to deliver training: Which employees learn and why? Personnel Psychology, 54(2), 271-296.• Lave, J. & Wenger, E. (1991) Situated Learning. Legitimate peripheral participation, Cambridge: University of Cambridge Press. 138 pages.• Gamelike learning. (2010) Usablelearning blog. learning-slides/• Rossett, A. & Chan, A. (July, 2008). Engaging with the new eLearning. Adobe Systems White Paper. pdf• Vygotsky, L. S. (1978). Mind in society. The development of higher psychological processes. Cambridge, MA: Harvard University Press.• Zemsky, R. & Massy W.F. (2004).Thwarted Innovation What Happened to e- learning and Why.
    42. 42. Dr. Allison Rossett, long time professor of Professor of Educational Technology at San Diego State University, is in the Training magazine Hall of Fame, CLO Advisory Board, and Elearning Guild’s Board. Rossett has authored six books, including a brand new edition of her classic, First Things Fast: a handbook for performance analysis. Allison writes about and consults on technology-based learning and metrics. Allison’s email: Twitter: @arossettThank you for spending time with me today. ©2012 Allison Rossett