Roy Antony Arnold G
Lecturer, Dept. of Computer Science and Engineering
        Einstein College of Engineering
         S...
• Burgeoning population growth influences
  the nature and quality of government-to-citizen
  interactions
• Stunning econ...
State/Union        Initiatives covering departmental automation, user charge collection,
Territory          delivery of po...
• The SMART stands for
  –Simple,
  –Moral,
  –Accountable,
  –Responsive and
  –Transparent;
  to emerge as a wholesome k...
• To ensure a single window for govt services at
  district and village level.
• To provide a friendly, affordable, speedi...
• e-Administration
• e-Citizens and e-Services
• e-Society
RECIPIENT                Citizens, Businesses, Public servants, NGOs, etc.


                                             ...
• Establishment of nation-wide broad band
  IP network, right up to the village level (by
  taking care of all the require...
• Step 1: Development and implementation of web services
  (based on SOA – Service Oriented Architecture) for all the e-
 ...
Leadership &                                Feedback Mechanisms
                           Commitment


                  ...
States                   -        28
U.T.                     -        7
Districts                -        604
544 distric...
Literacy:

   Literacy Rate – 64.84% – 296 million illiterates
            The largest segment of the world’s illiterates ...
•   Macro Level (National)
•   Macro–Meso Level (More than one state)
•   Meso Level (State)
•   Micro Level (District, Bl...
Macro Level (National)
       Ministry Communication




                       Macro – Meso Level
                 Intra ...
• Horizontal interactions are within the
  same level whereas vertical interactions
  happen between two different levels.
•   Here the vertical interactions have a huge language barrier. There
    are 22 official languages in INDIA.


         ...
Internet
            District Wide State Wide           National
            Area Network Area Network           Wide
    ...
Horizontal Interaction
     Vertical Interaction         · System Integration across
      ·Lower & Higher Level         d...
a)   Transparency and accountability
b)   eReadiness
c)   Teledensity
d)   Internet Connectivity & Bandwidth
e)   Security...
• Robert Klitggard of RAND has an interesting equation
  to explain corruption:
     C = M+D-T
     Corruption = Monopoly ...
•   The NCAER survey identified
    Tamil Nadu, Karnataka,
    Andhra Pradesh, and
    Maharashtra as the leading
    Stat...
• At the end of March 2002, in India’s 6,38,596
  villages, only 4,69,000 villages have the public
  telephone facility.
•...
Country          Bandwidth
       India                 1.5 Gbps
       Singapore             2.6 Gbps
       S. Korea    ...
• To win the trust of the public, a national level
  security mechanism has to be instituted to
  combat cyber crime.
• A ...
• For successful SMART eINDIA; Think Big, Start Small
  and Scale Fast.
• Central and State Governments should take proact...
•   Benchmarking E-government: A Global Perspective, UN-DPEPA, New York, April 2001, p.56
•   Speech ,of the Chief Ministe...
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
Framework For Smart E India   Insyder
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Framework For Smart E India Insyder

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Framework For Smart E India Insyder

  1. 1. Roy Antony Arnold G Lecturer, Dept. of Computer Science and Engineering Einstein College of Engineering Sir C.V.Raman Nagar, Tirunelveli
  2. 2. • Burgeoning population growth influences the nature and quality of government-to-citizen interactions • Stunning economic growth of the country influences good quality Information and Communication Technology (ICT). • Migration for jobs from rural to urban areas • Growth of mobile communications and continuing globalization • Blurring of public and private roles and responsibilities
  3. 3. State/Union Initiatives covering departmental automation, user charge collection, Territory delivery of policy/programme information and delivery of entitlements e-Seva, CARD, VOICE, MPHS, FAST, e-Cops, AP online—One-stop-shop on the Andhra Pradesh Internet, Saukaryam, Online Transaction processing Bihar Sales Tax Administration Management Information Chattisgarh Chhattisgarh Infotech Promotion Society, Treasury office, e-linking project Automatic Vehicle Tracking System, Computerisation of website of RCS office, Delhi Electronic Clearance System, Management Information System for Education etc Goa Dharani Project Mahiti Shakti, request for Government documents online, Form book online, G Gujarat R book online, census online, tender notice. Haryana Nai Disha Himachal Pradesh Lok Mitra Karnataka Bhoomi, Khajane, Kaveri e-Srinkhala, RDNet, Fast, Reliable, Instant, Efficient Network for the Kerala Disbursement of Services (FRIENDS) Gyandoot, Gram Sampark, Smart Card in Transport Department, Madhya Pradesh Computerization MP State Agricultural Marketing Board (Mandi Board) etc Maharashtra SETU, Online Complaint Management System—Mumbai Rajasthan Jan Mitra, RajSWIFT, Lokmitra, RajNIDHI Rasi Maiyams–Kanchipuram; Application forms related to public utility, Tamil Nadu tender notices and display
  4. 4. • The SMART stands for –Simple, –Moral, –Accountable, –Responsive and –Transparent; to emerge as a wholesome knowledge based learning society built on values of hard work, honesty, discipline and a collective sense of purpose.
  5. 5. • To ensure a single window for govt services at district and village level. • To provide a friendly, affordable, speedier and efficient interface between the government and the public. • To activate responsive and transparent services to the citizens of the state. • To disseminate cost effective service and at the same time improving the quality of service.
  6. 6. • e-Administration • e-Citizens and e-Services • e-Society
  7. 7. RECIPIENT Citizens, Businesses, Public servants, NGOs, etc. Intermediaries Data Mobile phones Digital TV Call centers Kiosks PCs Tele- conferencing Communication Devices CHANNEL Web (eINDIA Gateway) Data Communication Intranet Extranet Email Applications PROCESSING Network-Enabled Data Management Support System Office Processing Applications Basic Data System Automation SOURCE Government data
  8. 8. • Establishment of nation-wide broad band IP network, right up to the village level (by taking care of all the requirements such as power and bandwidth to form eIndia). • A nation-wide unique citizen identification mechanism (using the latest technology such as MNIC smart cards)
  9. 9. • Step 1: Development and implementation of web services (based on SOA – Service Oriented Architecture) for all the e- governance applications (such as ePanchayat for Village Panchayats, eMunicipality for Municipalities) at various tiers of the government, as indicated. • Step 2: Establishing web services repositories at four major levels a) Village level b) District level c) State level d) National level
  10. 10. Leadership & Feedback Mechanisms Commitment National e-governance Customers plan & strategy 1. Citizen 2. Business 3. Employees 4. Government National Development Agenda Services SMART eINDIA Action 1. Informational Plan 2. Transactional National SMART eINDIA Strategy e-governance vision Channels 1) Department Offices 2) Internet e-Readiness level 3) CSC 4) Kiosks 5) Call Centers 6) Mobile SMART eINDIA Objectives 7) Digital TV’s a. Simplicity 8) PCs b. Morality 9) Teleconference c. Accountability d. Responsiveness e. Transparency Performance Measures ·Value to customer ·Value to dept. ·Progress tracking
  11. 11. States - 28 U.T. - 7 Districts - 604 544 districts have their own website mostly static sites (NIC) Villages - 6,38,596 Uninhabited - 44,865 Population - 1,028 million Urban Area - 28% [286 million] Rural Area - 72% [742 million]
  12. 12. Literacy: Literacy Rate – 64.84% – 296 million illiterates The largest segment of the world’s illiterates is in India Highest – Kerala – 90.86% Lowest – Bihar – 47% Computer Literacy – 20% to 30% This is the most important deciding factor of successful e- governance.
  13. 13. • Macro Level (National) • Macro–Meso Level (More than one state) • Meso Level (State) • Micro Level (District, Block) • Nano Level (Taluk, Village)
  14. 14. Macro Level (National) Ministry Communication Macro – Meso Level Intra State Communication Meso Level (State) Inter State Communication Micro Level (District or Block) Inter District Communication Nano Level (Taluk, Village) Inter Village Communication
  15. 15. • Horizontal interactions are within the same level whereas vertical interactions happen between two different levels.
  16. 16. • Here the vertical interactions have a huge language barrier. There are 22 official languages in INDIA. Language Speak % Hindi 25% English 5% State Language 85% to 90% • So, localization of Languages is a MUST for EFFECTIVE implementation of eINDIA.
  17. 17. Internet District Wide State Wide National Area Network Area Network Wide Network National Web Repository State Level Citizen Web Service District Level Repository Centre Web Repository Village Level Web Repository Village Kiosks
  18. 18. Horizontal Interaction Vertical Interaction · System Integration across ·Lower & Higher Level different functionality systems with similar · Real single window services functionality are for citizens connected. No. of Citizen Centric Services
  19. 19. a) Transparency and accountability b) eReadiness c) Teledensity d) Internet Connectivity & Bandwidth e) Security Measures
  20. 20. • Robert Klitggard of RAND has an interesting equation to explain corruption: C = M+D-T Corruption = Monopoly + Discretion - Transparency • In India, the state holds an absolute monopoly over most of the delivery of basic services. • This is where e-governance can bring in radical changes.
  21. 21. • The NCAER survey identified Tamil Nadu, Karnataka, Andhra Pradesh, and Maharashtra as the leading States in terms of "e-readiness".
  22. 22. • At the end of March 2002, in India’s 6,38,596 villages, only 4,69,000 villages have the public telephone facility. • Teledensity in the – urban side is 15.2% inhabitants – rural side only 1.5% inhabitants. • At the end of the month July 2008, the teledensity reaches the new peak 29.08%
  23. 23. Country Bandwidth India 1.5 Gbps Singapore 2.6 Gbps S. Korea 5.4 Gbps China 7.6 Gbps ITU, 2001 • We have come some way since then, but it’s a long road ahead...
  24. 24. • To win the trust of the public, a national level security mechanism has to be instituted to combat cyber crime. • A body of security professionals should be setup to respond to threats and breaches. • Also the need for a certification authority and a Public Key Infrastructure (PKI) encryption system.
  25. 25. • For successful SMART eINDIA; Think Big, Start Small and Scale Fast. • Central and State Governments should take proactive steps in establishing Intelligent Knowledge Management systems. • Meanwhile the teledensity and the bandwidth should be increased. • It also requires establishment of various institutions under the Ministry of Information Technology to increase the awareness and computer literacy. • Above all it requires e-readiness in the minds of citizens and the Government employees.
  26. 26. • Benchmarking E-government: A Global Perspective, UN-DPEPA, New York, April 2001, p.56 • Speech ,of the Chief Minister of Andhra Pradesh, Shri N.Chandra Babu Naidu, Bridging ihe Digiial Divide, Govt. of Andhra Pradesh’s (GoAP) website, available at htlp://www.aponline.gov.in • E-Readiness Moldova 2004. Kishinev, 2004 • Subhash Bhatnagar, “Egovernment: Lessons from Implementation in Developing Countries”, Indian Institute of Management, Amedabad – 380015 , Published in Regional Development Dialogue, Vol. 24, UNCRD, Autumn 2002 Issue. • Government of Andbra Pradesh, White Paper on Governance and Public Munagemenf Sirategv, Govt. of Andhra Pradesh’s (GoAP) wehsite, available at http://www. aponline.gov. in • S. C. Bhatnagar, E Government: From vision to implementation: A Practical Guide with Case Studies, Sage Publications, New Delhi, 2004. • H.J. Scholl, (2003) “E-Government: A Special Case of ICT-enabled Business Process Change”, Proceedings of the 36th Hawaii International Conference on System Sciences, 2003 (12 pages). • Z. Irani et al, “Transaction Stage of e-Government Systems: Identification of its Location & Importance”, Proceedings of the 39th Hawaii International Conference on System Sciences, 2006 (9 pages). • Quirk, Barry, “From Managing Change to Leading Transformation”, Paper presented at the EGovernment Summit, December, United Kingdom, 2000 • C. Lu and K. Lee. A Multilingual Database Management System for Ideographic Languages. Chinese University of Hong Kong Technical Report, 1992. • E-Governance Roadmap for Rajasthan • eGov Project: http://www.egov-project.org/ • Martin B. and Byrne J. (2003), “Im-plementing e-Government: widening the lens”, Electronic Journal of e-Gov-ernment, vol. 1, no. 1, pp. 11–22. • World Markets Research Centre (2001), “Global E-Government Survey”, World Markets Research Centre, pp.1-16; www.worldmarketsanalysis.com.

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