Bakker recovery stockholm

701 views

Published on

Recovery and employee engagement

Published in: Business, Technology
  • Be the first to comment

Bakker recovery stockholm

  1. 1. Daily Job Demands: The Role of Recovery and Resources Prof. dr. Arnold Bakker Erasmus University Rotterdam bakker@fsw.eur.nl EAWOP, May 2007, Stockholm
  2. 2. Outline • Recovery • Job Resources • Hypotheses • Work Engagement, Performance • Results Multilevel analyses • Discussion
  3. 3. • Dealing with job demands requires physical work, attention, concentration • Energy expenditure make people feel fatigued, because their resources are depleted (cf. Meijman et al., 1992) • People need rest to recover • Recovery: Process of replenishing resources Recovery
  4. 4. • High job demands  greater need for recovery (Sluiter et al., 1999) • Intensive work environment  more difficulties in unwinding during evening (Meijman et al., 1992) • Optimal recovery also depends on type and quality of activities (Sonnentag, 2001; Sonnentag & Zijlstra, 2006) Previous Research
  5. 5. FATIGUE WORK ENGAGEMENT APATHY BOREDOM LOW HIGH LOW HIGH JOB RESOURCES JOBDEMANDS Resources during workday
  6. 6. Job Demands Engagement Job Resources Recovery Performance Hypotheses
  7. 7. “Work engagement is a positive, affective-motivational state of fulfillment that is characterized by vigor, dedication, and absorption” Schaufeli & Bakker (2003) Work Engagement
  8. 8. Sample • 53 employees working on assembly lines • 10-day diary study • 35% overall response • 83% male • Mean age: 37 years • Organizational tenure: 2.7 years • Low level of education
  9. 9. Example Items • Job Demands (6 items based on Van Veldhoven & Meijman 1994) • Today, I had to work very fast • I really had to concentrate on my work the whole day • Job Resources (5 items; Bakker et al., 2003) • Today, I could easily interrupt my work if I wanted to (autonomy) • Today, it was easy to know how I performed my job (feedback)
  10. 10. Example Items • Recovery • When I started my shift today, I felt recovered • When I started my shift today, I felt rested • Work Engagement (Schaufeli & Bakker, 2003) • Today, I felt vital and strong (vigor) • Today, I was enthusiastic about my job (dedication) • Performance (based on Goodman & Svyantek) • Today, I performed very well • Today, I voluntarily did more than required
  11. 11. Job Demands Engagement Job Resources Recovery Performance Results
  12. 12. Demands * Recovery 1 2 3 4 5 6 7 Low Demands High Demands Engagement Low Recovery High Recovery
  13. 13. Demands * Recovery 3 4 5 6 7 Low Demands High Demands Performance Low Recovery High Recovery
  14. 14. Conclusions • Recovery helps to keep job demands challenging • “Recharging the batteries” helps to perform well • Insight in the function of recovery on daily basis • No evidence in this study for buffer role of job resources • More studies needed on recovery as moderator
  15. 15. Contact Arnold Bakker bakker@fsw.eur.nl Thanks!

×