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Product Management and Systems Thinking

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Talk by Arne Roock held at the Conference Lean Kanban North America 2014 in San Francisco (#lkna14).
This is the story how got rid of nasty queues by introducing Open Prioritization Meetings.

Published in: Business, Technology

Product Management and Systems Thinking

  1. 1. @arneroock arne.roock@jimdo.com Product  Management  and   Systems  Thinking    
  2. 2. www.jimdo.com  
  3. 3. @arneroock   #lkna14  
  4. 4. @arneroock   #lkna14  
  5. 5. The  Flow   Lense  
  6. 6. Flow   Capability   Demand  
  7. 7. Capability   Demand   Flow  
  8. 8. Capability   Demand   1.  Increase  capability   2.  Shape  demand   3.  Eliminate  failure  demand  
  9. 9. How  to   shape  the   demand?  
  10. 10. The   Queuing   Lense  
  11. 11. Point  of   Comittment?   Point  of   Comittment?  
  12. 12. Open  Prioritization  Meeting  
  13. 13. Great  Things  happened  
  14. 14. The   Systems   Thinking   Lense  
  15. 15. Russell   Ackoff  
  16. 16. A system is a set of parts where 1.  The behavior of each element has an effect on the behavior of the whole 2.  The behavior of the elements are inderdependent 3.  Each subgroup has an effect on the behavior of the whole and none has an independent effect on it
  17. 17. A  System  
  18. 18. The   performance  of   a  system  is   never  the  sum   of  the   performances   of  its  parts;;     it  is  the   product  of   their   interactions.  
  19. 19. If  you  optimize   the  parts,  you  will   sub-­optimize  the   whole  
  20. 20. How  to  improve   a  car  
  21. 21. Optimize  the  parts?  
  22. 22. ???   Start  with  why!  
  23. 23. Optimize  the   whole!  
  24. 24. Increased  the   overall   performance  
  25. 25. Improved  interactions  
  26. 26. Parts  were  sub-­optimized  
  27. 27. Local  optimization  
  28. 28. Local  optimization  
  29. 29. Local  optimization  
  30. 30. The  big  team  
  31. 31. The  bird‘s  eye  view  
  32. 32. Resources   The  story  of  NUMMI.   http://bit.ly/GZcORZ   Ackoffs  best.  by  Russell  Ackoff   If  Ackoff  had  given  a  TED  Talk.  http://bit.ly/1gN5RRz     Kanban.  When  is  it  not  appropriate?   Talk  by  David  Anderson.     http://vimeo.com/30637740  
  33. 33. free  ebook:   bit.ly/jimdostory  
  34. 34. @arneroock arne.roock@jimdo.com Thank  you!  

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