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A Journey of Collaboration IBM Lotus Unified Communications & Collaboration Strategy
I am
Communication & Collaboration 1.0, It was hard..
Communication & Collaboration 2.0, it got better..
Communication & Collaboration 3.0, Y OU are in control
The world is flat
1949
IBM Lotus mission ,[object Object],[object Object],[object Object]
Evolutions in People Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Today:  Organizational  Productivity 2000s: Team Productivity   1990s: Personal Productivity
Today’s Business Environment Estimated 156 BILLION instant messages sent yearly – IDC 2006 Estimated 62 BILLION emails sent yearly – IDC 2006
Today’s Business Environment The 21st century knowledge worker wants more…: Anytime, Anywhere, Access and Availability Real Time Business Processes Collaborative Communities Virtual Workplace User  Preference UC
Unified Communications: Convergence on IP networks Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication Video Voice Data Presence
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to  find ,  reach  and  collaborate  through a  unified user experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lotus Sametime:  A Unified Communications & Collaboration Platform IDENTITY PRESENCE LOCATION DEVICE STATUS Partner Delivered IBM Delivered
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Used by… Scalable Secure Proven Widest and largest enterprise deployments
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to  find ,  reach  and  collaborate  through a  unified user experience
IBM Converged Communications Services provides a comprehensive range of capabilities Deploy Manage Plan Finance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to  find ,  reach  and  collaborate  through a  unified user experience
IBM UC 2 TM  Industry Solution Examples  Improving independent agent responsiveness & intimacy while reducing cost Celina Insurance Group Connecting consumers, patients and physicians,  and streamlining internal processes Sharing knowledge and innovating new offerings Global Consulting Firm Innovating and delivering new products to market faster Colgate-Palmolive Facilitating a global and collaborative workforce Global Financial Services Improving customer service  while reducing costs Major European Bank Creating a social network for employees to share ideas Global Bank Major Healthcare Provider Immediately Collaborating on Urgent Patient Cases Carestream Health
IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to  find ,  reach  and  collaborate  through a  unified user experience
Broad Eco-system = Delivering More Value Over 400 Business Partners
IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to  find ,  reach  and  collaborate  through a  unified user experience
Instant Messaging Presence Awareness Web Conferencing
Telephony Integration – Click-to-call and Web conference integration
Make information available in real-time via plug ins Contact details from corporate directory Sales data from CRM system   Personal notes entered in Sametime  RSS News Feed from Architectural Record Website Flexibility, Choice and Openness are Vital
Flexibility, Choice and Openness are Vital
A wealth of plug-ins freely available via the catalog Tested, Validated and Supported capabilities that extend the business value of Sametime
Extending Real-time Collaboration to Communities ,[object Object],[object Object],[object Object],[object Object]
Access from all your daily tools IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Windows Explorer RIM BlackBerry® RESTful API Flexibility, Choice and Openness are Vital
From ALL your tools   Flexibility, Choice and Openness are Vital
Or on your intra/extranet?   Flexibility, Choice and Openness are Vital
Flexibility, Choice and Openness are Vital Linux + Mac Support
Mobile Client support Flexibility, Choice and Openness are Vital
In today’s knowledge enterprise,  the value chain spans across organizational, cultural and national borders.  Flexibility, Choice and Openness are Vital
In Summary: Lotus Sametime Customers Have Real Business Value – Right Now Enable remote workers –  expand your business coverage Conduct meetings with dispersed teams over web conferencing Conduct design sessions for new products between offices without flying Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction Reduce telephone and travel costs
More Information : www.lotus.com/sametime Try it! Https:greenhouse.lotus.com Or contact me:

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IBM UC2 strategy and solutions

  • 1. A Journey of Collaboration IBM Lotus Unified Communications & Collaboration Strategy
  • 3. Communication & Collaboration 1.0, It was hard..
  • 4. Communication & Collaboration 2.0, it got better..
  • 5. Communication & Collaboration 3.0, Y OU are in control
  • 8.
  • 9.
  • 10. Today’s Business Environment Estimated 156 BILLION instant messages sent yearly – IDC 2006 Estimated 62 BILLION emails sent yearly – IDC 2006
  • 11. Today’s Business Environment The 21st century knowledge worker wants more…: Anytime, Anywhere, Access and Availability Real Time Business Processes Collaborative Communities Virtual Workplace User Preference UC
  • 12. Unified Communications: Convergence on IP networks Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication Video Voice Data Presence
  • 13.
  • 14. Lotus Sametime: A Unified Communications & Collaboration Platform IDENTITY PRESENCE LOCATION DEVICE STATUS Partner Delivered IBM Delivered
  • 15.
  • 16. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
  • 17.
  • 18. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
  • 19. IBM UC 2 TM Industry Solution Examples Improving independent agent responsiveness & intimacy while reducing cost Celina Insurance Group Connecting consumers, patients and physicians, and streamlining internal processes Sharing knowledge and innovating new offerings Global Consulting Firm Innovating and delivering new products to market faster Colgate-Palmolive Facilitating a global and collaborative workforce Global Financial Services Improving customer service while reducing costs Major European Bank Creating a social network for employees to share ideas Global Bank Major Healthcare Provider Immediately Collaborating on Urgent Patient Cases Carestream Health
  • 20. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
  • 21. Broad Eco-system = Delivering More Value Over 400 Business Partners
  • 22. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
  • 23. Instant Messaging Presence Awareness Web Conferencing
  • 24. Telephony Integration – Click-to-call and Web conference integration
  • 25. Make information available in real-time via plug ins Contact details from corporate directory Sales data from CRM system Personal notes entered in Sametime RSS News Feed from Architectural Record Website Flexibility, Choice and Openness are Vital
  • 26. Flexibility, Choice and Openness are Vital
  • 27. A wealth of plug-ins freely available via the catalog Tested, Validated and Supported capabilities that extend the business value of Sametime
  • 28.
  • 29. Access from all your daily tools IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Windows Explorer RIM BlackBerry® RESTful API Flexibility, Choice and Openness are Vital
  • 30. From ALL your tools Flexibility, Choice and Openness are Vital
  • 31. Or on your intra/extranet? Flexibility, Choice and Openness are Vital
  • 32. Flexibility, Choice and Openness are Vital Linux + Mac Support
  • 33. Mobile Client support Flexibility, Choice and Openness are Vital
  • 34. In today’s knowledge enterprise, the value chain spans across organizational, cultural and national borders. Flexibility, Choice and Openness are Vital
  • 35. In Summary: Lotus Sametime Customers Have Real Business Value – Right Now Enable remote workers – expand your business coverage Conduct meetings with dispersed teams over web conferencing Conduct design sessions for new products between offices without flying Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction Reduce telephone and travel costs
  • 36. More Information : www.lotus.com/sametime Try it! Https:greenhouse.lotus.com Or contact me: