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Pillars of onboarding


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The psychological contract of a newcomer is key in the onboarding of new employees. What does he or she expect and how do you manage these expectations from the beginning (also during attraction and selection). Violation of the contract demotivates newcomers, leads to bad performance and regretted losses.
Therefore clear and honest feedback is crucial during the onboarding.

Published in: Business, Technology
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Pillars of onboarding

  1. 1. Pillars of Onboarding
  2. 2. Positioning of onboarding Why? Creating expectations Psychological contract Achieving expectations Exceeding Expectations Talent Onboarding Focus on What? Process How? Tools and Practices Talent Recruitment And Selection Networking (Socialization) Culture Job and Career Rules and Procedures Feedback and coaching (formal and informal feedback, 360 degree feedback, learing culture (by manager, mentor, buddy, (external) coach) Support Tools and Processes (onboarding plan, e-support, games, meetings and training) Talent Development
  3. 3. What is onboarding • • • • Every new experience of an employee in an organization that contributes to his success and that creates commitment to the vision, strategy, goals and culture of the organization. It is the interplay of launch activities and the learning process that an employee goes through to fill his role effectively within the organization They are both planned and unplanned experiences. Onboarding is based on a collaboration between the new employee, line management and Recruitment / HR.
  4. 4. Pillars of Onboarding 1 Managing expectations It is important to clear expectations and perceptions of newcomers as arised during attraction. Based on the psychological contract of the new employee. With clear roles of hrm, recruitment, mentor, buddy or coach. And excellent feedback of colleagues directly involved. 2. Culturalization (“This is how we do things here” vs “How do you this”) The impact of organisational behaviour and culture during the onboarding of new employees is often unknown. What Focus on the impact of ‘unwritten rules’ during the first 100 days, the balance between Corporate Identity and Personal Identity during onboarding. And the formaly organised aspects (like introductionprograms, theme lunches, etc) vs things that happen implicitly 3. Socialization (Building networks) Networking is relevant for the performance and the feeling of ‘welcome’ for newcomers and has a strong influence on retention of employees. Support the professional and personal networking of newcomers in and outside the company 4. Job and career Employees with a careerperspective stay longer. Set this perspective during the first half year after entry. Clear messages about what, how and with whome you want preformance results  5  Development of pride (“I made the right choice”) Newcomers regret their choice during the first 30 till 60 days. You want the opposite. Specially because this has a big impact on your employer brand. Focus on developing pride.
  5. 5. this works wonders!
  6. 6. this works wonders!