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The Organisation As A System An information management framework The Performance Organiser Conceptual Architecture

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Architecture Conceptual Model Stakeholders Viewpoints Aspects (‘the basic questions’) For further information see www.zifa.com or www.zachmaninternational.com The Zachman Framework™

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Architecture Conceptual Model CORPORATE STRATEGY CMS & Hub Operating Concepts Documents Data Tools Risk Issues Lessons Learnt Working Documents Process step one Process step two Process step three Process step n Processes Site ID, Site Navigation WBS Based Document Referencing WBS Based Line Referencing OLAP Facts Collated and Aggregated Data Analysis Dimensions Policy Governance Qualitative and Quantitative Performance Metrics Management Reporting Process Masters Working Masters Status Templates and Standards Documentation

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Architecture Conceptual Model CORPORATE STRATEGY Role Responsibilities Documents Data Tools Risk Issues Lessons Learnt Working Documents Process step one Process step two Process step three Process step n Processes Site ID, Site Navigation WBS Based Document Referencing WBS Based Line Referencing OLAP Facts Collated and Aggregated Data Analysis Dimensions Policy Governance Qualitative and Quantitative Performance Metrics Management Reporting Process Masters Working Masters Status Templates and Standards Documentation Librarian Developers Information Manager Business Analysts Decision Takers Data Managers Team members Team members Team members Team members Auditors Content Editors Owners Template designers

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Architecture Conceptual Model Application Groups Console ID, System Navigation Content Management Console Reference links and templates Related Dimension Data Information Managers Configuration System Look and Feel, access control, support tools Status Indicators Decision Takers Control Console Performance Tolerances Reporting Dashboards Measurable Transaction Data

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Architecture Conceptual Model Document Management Storage Areas Dimension Based Folder Structure

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Architecture Conceptual Model Data Connectivity User User

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Architecture Conceptual Model Data Connectivity SQL, ODBC SQL, ODBC SQL, ODBC Hyperlink, WebDAV, FTP FTP, HTTP, FILE ASP ASPX Flash PHP Dimension SQL Results Dimension Cross Referencing TCP/IP TCP/IP TCP/IP TCP/IP Site ID, Site Navigation Documents Data Tools OLAP Facts Data Warehouse

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Architecture Conceptual Model Supporting notes available from: [email_address]