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  1. 1. Leadership
  2. 2. Leadership Leadership is the ability to influence a group toward the achievement of goals. Leadership may be interpreted as getting others to follow Or getting people to do things willingly Or the use of authority in decision making Leadership is the moral and intellectual ability to visualise and work for what is best for the company and its employee
  3. 3. What is leadership? Leading people Influencing people Commanding people Guiding people
  4. 4. Importance of Leadership Co-ordination of the activities of people and Guiding the efforts towards the goals and objectives To reduce employee dissatisfaction To promote team work and integration of individual and group goals To feel the sensitivity of change and uncertainty on people Key to large scale improvement
  5. 5. Managers vs. Leaders Managers Focus on systems and structures Administers Maintains Organize Direct Control Leaders Focus on people Innovates Inspire Influence Motivate Developes Shape entities
  6. 6. Leadership Approaches Qualities or Traits Approach : Assumes leaders are born and not made. Leadership consists of certain inherited characteristics or personality traits. Focuses attention on the person in the job and not on the job itself.
  7. 7. Leadership Approaches 2) The Functional or Group Approach : Attention is focussed on the functions and responsibilities of leadership, what the leader actually does and the nature of the group. Assumes leadership skills can be learned and developed.
  8. 8. Leadership Approaches 3) Leadership as a Behavioural Category : The kinds of behaviour of people in leadership positions and the influence on group performance. Draws attention to range of possible managerial behaviour and importance of leadership style.
  9. 9. Leadership Approaches 4) The Situational Approach and Contingency Model : The importance of the situation. Interactions between the variables involved in the leadership situation and patterns of behaviour. Belief that there is no single style of leadership appropriate to all situations.
  10. 10. Types of Leaders Directive leadership : Involves letting subordinates know exactly what is expected of them and giving specific directions. Subordinates are expected to follow rules and regulations.
  11. 11. Types of Leaders Supportive Leadership : Involves a friendly and approachable manner and displaying concern for the needs and welfare of subordinates.
  12. 12. Types of Leaders Participative Leadership : Invovles consulting with subordinates and the evaluation of their opinions and suggestions before the manager makes the decision.
  13. 13. Types of Leaders Achievement – oriented leadership : Involves setting challenging goals for subordinates, seeking improvement in their performance and showing confidence in subordinates ability to perform well.
  14. 14. Variables affecting Leadership Effectiveness The characteristics of manager The personal credibility of the manager The characteristics of the subordinate The type and nature of organization The technology systems of communication The nature and influence of the external environment The social structure and culture of the organization
  15. 15. How Far Can You Go?
  16. 16. Global Leadership Awards 2008 A major draw at NASSCOM 2008 will remain the Global Leadership Awards, which will spotlight and applaud some of the most shining names in the business and technology worlds. The Awards will go to these path-breakers and innovators who have distinguished themselves in areas such thought leadership, business innovation and IT usage.
  17. 17. The 2007 Global Leadership Award Winners Business Leadership Award Mr. Sam Palmisano, Chairman, IBM. Global Indian Award Prof. Amartya Sen. Innovative Business Model Award Mr. Patrick Snowball, Group Executive Director, Aviva General Insurance.
  18. 18. Leadership Best Practices Rewarding performers not only on their financial results, but various other factors. Top management meet often to discuss methods to improve their business performance. Meetings and surveys are conducted at regular intervals to include employees in decision-making for company strategy and policies Understanding that recognition by peers is an important motivation, the best leaders showed recognition to their performing employees through different methods, such as commendation letters, putting their names on the company’s intranet newsletters, commending in the presence of people respected by the performers and giving small gifts. Formal procedures were also in place in some companies for such assessment and rewarding of performance
  19. 19. Leadership Best Practices Putting in place a system that allows employees to work on improvement besides providing them the needed resources. In addition facilitators who work with the employees on personal improvement programmes were engaged Involvement of top management in setting up Customer Relationship management as well as Supplier Relationship Managements through initiatives such as interactive meetings, two-way visits between the company and the suppliers and customers. The Efficient Consumer Response (ECR) approach was introduced by top-notch companies to build a closer relationship throughout the entire supply chain.