Un manned store

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Concept presented for capstone project and DMagic at welingkar

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Un manned store

  1. 1. Indian RetailUnmanned/IT Enabled stores Apurb Sinha Executive – PGDM 2010 - 11
  2. 2. Indian Retail Well Organized – Beautiful Go-down
  3. 3. Question• Willing buy grocery on Sundays?• Willing to stand in long queue?• Satisfied with the mall staff?• Smart phone users?
  4. 4. Problems Retail space rentalExpensive and unskilled manpower Changing Indian Customer
  5. 5. StatisticsSource : KPMG India
  6. 6. Proposed solution• Unmanned Stores Proactive Solution• Limited staff stores
  7. 7. Customer Use case• Walk in• Allotted a handheld smart device/ Use own smart phone• Login• Create a shopping list/ access your old shopping list• Walk around the shelves• Scan the barcode or the identification code allotted to the products• Select the quantity
  8. 8. Customer use case• Select payment mode• Select delivery mode – Self collect ( charge extra) – Home delivery ( Discounts)• Connect the device to the available ports/POS• Make payment• Go and enjoy the top floor of the mall
  9. 9. Store Use Case
  10. 10. Costing• Smart Device : 5000k• Cost of software : – 20 Man-days for development – Free apps on the internet• Connect to existing ERP
  11. 11. Limitations• Not open to every shopper• Dependence on technology• Strong Home delivery system
  12. 12. Advantages• Optimized cost – Save on rentals – Save on staff• Optimized resources – Improve labor productivity – Manage Inventory – Use existing ERP and delivery system• Use of technology ( Blackberry section, SIS)

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