The People Tagging Approach to Competence Management

Andreas Schmidt
Andreas SchmidtProfessor at Kalsruhe University of Applied Sciences
MATUREContinuous Social Learning in Knowledge Networks,[object Object],The People Tagging Approach to Competence Management,[object Object],Simone BraunChristine KunzmannAndreas Schmidt,[object Object],Professional Training Facts, Stuttgart, November 17, 2009,[object Object],http://mature-ip.eu,[object Object]
Continuouscompetencedevelopment…,[object Object]
Competence Management seemstobe a goodidea…,[object Object],Competence Management wantstoenablecompaniestosteercompetencedevelopment,[object Object],Itmakescompetenciesofemployees explicit bydescribingtheirprofileswith a sharedcompetencecatalog…,[object Object],… andformulatesrequirementsandgoals via thissharedcatalog …,[object Object],… andtheappropriatemeasuresandtheireffects,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
MATURE - Continuous Social Learning in Knowledge Networks,[object Object],But frequentlyitdoes not evengetintroduced!,[object Object],… gets stuck in themiddleoftheway…,[object Object],… nevergetsupdated …,[object Object],… becomes a useless administrative exercise …,[object Object]
Is there an alternative?,[object Object],Problems: ,[object Object],Competence managementisperceived as a top-down activity,[object Object],Lack ofacceptance,[object Object],No rapid responsetoemergingtopics,[object Object],Can wemakecompetencemanagementmoreparticipatory?,[object Object],startwithsomethingthatisperceived as useful:findingtherightpersonfor a certaintopic,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
MATURE - Continuous Social Learning in Knowledge Networks,[object Object],The People Tagging Approach,[object Object]
People Tagging,[object Object],Principles,[object Object],Bottom-up and participatory,[object Object],Lightweight and work-integrated,[object Object],The approach,[object Object],Tagging colleagues and other external 		         contacts collaboratively,[object Object],Sharing knowledge and creating awareness  around who knows what,[object Object],Collective ‘review’ of existing skills & 		  competencies,[object Object], Applying the social bookmarking	paradigm to people,[object Object],MATURE - ContinuousSocial Learning in Knowledge Networks,[object Object],LMI specialist,[object Object],plumbing,[object Object],Vacancydata,[object Object],Edinburgh,[object Object]
MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
Searching for a specialist,[object Object],MATURE - ContinuousSocial Learning in Knowledge Networks,[object Object],Nicola Jones,[object Object],Tagged with: LMI specialistScotlandeducation  ,[object Object],Show Profile or Contact,[object Object],Martha Douglas,[object Object],Tagged with: LMI specialistEdinburgh and LothiansplumbingVacancy data,[object Object],Show Profile or Contact,[object Object]
Gardening,[object Object],Tagging does not rely on a controlled vocabulary,[object Object],Thus we find,[object Object],Synonyms,[object Object],Typos,[object Object],Different levels of abstraction ,[object Object],Idea: Work-integrated “gardening”,[object Object],Collaborative & incremental in-situ revision and improvement,[object Object],e.g. I miss entries with sanitary or water installations in the results, so I add the missing links,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object],LMI = labourmarketinformation =  LM info = LM data,[object Object],LM dta vs. LM data,[object Object],plumbing -> sanitaryinstallations,[object Object],plumbing-> waterinstallations,[object Object]
MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
Improved searching for a specialist ,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object],I understood that your searched for: LMI specialistScotlandplumbing,[object Object],Narrow your query with: Vacancy datawater installationssanitary installations,[object Object],Broaden your query with: gas installationsconstructionSectoral prospects,[object Object],Nicola Jones,[object Object],Tagged with: LMI specialistScotlandeducation  ,[object Object],Show Profile or Contact,[object Object],Martha Douglas,[object Object],Tagged with: LMI specialistEdinburgh and LothiansplumbingVacancy data,[object Object],Show Profile or Contact,[object Object],Mary Smith,[object Object],Tagged with: LMI reportsanitary installationsLocal area dataVacancy data,[object Object],Show Profile or Contact,[object Object],David Burns,[object Object],Tagged with: LM dataSectoral prospectswater installationssanitary installations,[object Object],Show Profile or Contact,[object Object]
Competency Maturing:Gradual Formalization,[object Object], FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe,[object Object]
Human Resources Development,[object Object],Human resource development needs to have sufficient information about needs and current capacities,[object Object],What are the crucial new developments?,[object Object],Who has the skills needed to respond to these developments?,[object Object],Are there training gaps?,[object Object],Can we re-train existing staff or do we need to recruit?,[object Object],The tags used and the queries for specialists yield indicators about current developments: ,[object Object],What kind of expertise is needed? ,[object Object],How much do we have inside the organization?,[object Object],MATURE - ContinuousSocial Learning in Knowledge Networks,[object Object]
Implementingpeopletagging,[object Object],Implementingpeopletaggingdepends on theorganizationalcontext (includingculture),[object Object],Engineering a peopletaggingsystemcanbecustomized,[object Object],Who can tag?,[object Object],Who canbetagged?,[object Object],Controlover tags,[object Object],Visibilityoftagging,[object Object],Semanticoftagging,[object Object],Searchstrategy,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
MATURE - Continuous Social Learning in Knowledge Networks,[object Object],Summary,[object Object]
Summary,[object Object],People tagging is a lightweight alternative to competence management,[object Object],participatory and work-integrated,[object Object],more agile, can take up emergent topics very fast,[object Object],‘overlay’ over existing social networking / employee directories ,[object Object],	 internal & external contacts possible ,[object Object],Supports several use cases of competence management approaches,[object Object],Finding people or experts,[object Object],Human resource development planning,[object Object],MATURE - Continuous Social Learning in Knowledge Networks,[object Object]
Outlook & Contact,[object Object],Open forassociate,[object Object],partners!,[object Object],MATURE IP – http://mature-ip.eu,[object Object],investigates the harvesting of bottom-up approaches to support the maturing of competency models,[object Object],Andreas SchmidtDepartment Manager / Scientific Coordinator MATUREFZI Research Center for Information Technologies, Haid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe)andreas.schmidt@fzi.de, http://andreas.schmidt.name,[object Object],Christine KunzmannFZI & Kompetenzorientierte PersonalentwicklungAnkerstr. 47, 75203 Königsbach-Stein, GERMANY, http://kompetenzen-gestalten.decontact@christine-kunzmann.de,[object Object],Simone BraunFZI Research Center for Information TechnologiesHaid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe)braun@fzi.de,[object Object]
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The People Tagging Approach to Competence Management

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