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MATUREContinuous Social Learning in Knowledge Networks<br />The People Tagging Approach to Competence Management<br />Simo...
Continuouscompetencedevelopment…<br />
Competence Management seemstobe a goodidea…<br />Competence Management wantstoenablecompaniestosteercompetencedevelopment<...
MATURE - Continuous Social Learning in Knowledge Networks<br />But frequentlyitdoes not evengetintroduced!<br />… gets stu...
Is there an alternative?<br />Problems: <br />Competence managementisperceived as a top-down activity<br />Lack ofacceptan...
MATURE - Continuous Social Learning in Knowledge Networks<br />The People Tagging Approach<br />
People Tagging<br />Principles<br />Bottom-up and participatory<br />Lightweight and work-integrated<br />The approach<br ...
MATURE - Continuous Social Learning in Knowledge Networks<br />
Searching for a specialist<br />MATURE - ContinuousSocial Learning in Knowledge Networks<br />Nicola Jones<br />Tagged wit...
Gardening<br />Tagging does not rely on a controlled vocabulary<br />Thus we find<br />Synonyms<br />Typos<br />Different ...
MATURE - Continuous Social Learning in Knowledge Networks<br />
Improved searching for a specialist <br />MATURE - Continuous Social Learning in Knowledge Networks<br />I understood that...
Competency Maturing:Gradual Formalization<br /> FZI Research Center for Information Technologies Karlsruhe, Germany | Inf...
Human Resources Development<br />Human resource development needs to have sufficient information about needs and current c...
Implementingpeopletagging<br />Implementingpeopletaggingdepends on theorganizationalcontext (includingculture)<br />Engine...
MATURE - Continuous Social Learning in Knowledge Networks<br />Summary<br />
Summary<br />People tagging is a lightweight alternative to competence management<br />participatory and work-integrated<b...
Outlook & Contact<br />Open forassociate<br />partners!<br />MATURE IP – http://mature-ip.eu<br />investigates the harvest...
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The People Tagging Approach to Competence Management

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Professional Training Facts 2009, Stuttgart, November 2009

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The People Tagging Approach to Competence Management

  1. 1. MATUREContinuous Social Learning in Knowledge Networks<br />The People Tagging Approach to Competence Management<br />Simone BraunChristine KunzmannAndreas Schmidt<br />Professional Training Facts, Stuttgart, November 17, 2009<br />http://mature-ip.eu<br />
  2. 2. Continuouscompetencedevelopment…<br />
  3. 3. Competence Management seemstobe a goodidea…<br />Competence Management wantstoenablecompaniestosteercompetencedevelopment<br />Itmakescompetenciesofemployees explicit bydescribingtheirprofileswith a sharedcompetencecatalog…<br />… andformulatesrequirementsandgoals via thissharedcatalog …<br />… andtheappropriatemeasuresandtheireffects<br />MATURE - Continuous Social Learning in Knowledge Networks<br />
  4. 4. MATURE - Continuous Social Learning in Knowledge Networks<br />But frequentlyitdoes not evengetintroduced!<br />… gets stuck in themiddleoftheway…<br />… nevergetsupdated …<br />… becomes a useless administrative exercise …<br />
  5. 5. Is there an alternative?<br />Problems: <br />Competence managementisperceived as a top-down activity<br />Lack ofacceptance<br />No rapid responsetoemergingtopics<br />Can wemakecompetencemanagementmoreparticipatory?<br />startwithsomethingthatisperceived as useful:findingtherightpersonfor a certaintopic<br />MATURE - Continuous Social Learning in Knowledge Networks<br />
  6. 6. MATURE - Continuous Social Learning in Knowledge Networks<br />The People Tagging Approach<br />
  7. 7. People Tagging<br />Principles<br />Bottom-up and participatory<br />Lightweight and work-integrated<br />The approach<br />Tagging colleagues and other external contacts collaboratively<br />Sharing knowledge and creating awareness around who knows what<br />Collective ‘review’ of existing skills & competencies<br /> Applying the social bookmarking paradigm to people<br />MATURE - ContinuousSocial Learning in Knowledge Networks<br />LMI specialist<br />plumbing<br />Vacancydata<br />Edinburgh<br />
  8. 8. MATURE - Continuous Social Learning in Knowledge Networks<br />
  9. 9. Searching for a specialist<br />MATURE - ContinuousSocial Learning in Knowledge Networks<br />Nicola Jones<br />Tagged with: LMI specialistScotlandeducation <br />Show Profile or Contact<br />Martha Douglas<br />Tagged with: LMI specialistEdinburgh and LothiansplumbingVacancy data<br />Show Profile or Contact<br />
  10. 10. Gardening<br />Tagging does not rely on a controlled vocabulary<br />Thus we find<br />Synonyms<br />Typos<br />Different levels of abstraction <br />Idea: Work-integrated “gardening”<br />Collaborative & incremental in-situ revision and improvement<br />e.g. I miss entries with sanitary or water installations in the results, so I add the missing links<br />MATURE - Continuous Social Learning in Knowledge Networks<br />LMI = labourmarketinformation = LM info = LM data<br />LM dta vs. LM data<br />plumbing -> sanitaryinstallations<br />plumbing-> waterinstallations<br />
  11. 11. MATURE - Continuous Social Learning in Knowledge Networks<br />
  12. 12. Improved searching for a specialist <br />MATURE - Continuous Social Learning in Knowledge Networks<br />I understood that your searched for: LMI specialistScotlandplumbing<br />Narrow your query with: Vacancy datawater installationssanitary installations<br />Broaden your query with: gas installationsconstructionSectoral prospects<br />Nicola Jones<br />Tagged with: LMI specialistScotlandeducation <br />Show Profile or Contact<br />Martha Douglas<br />Tagged with: LMI specialistEdinburgh and LothiansplumbingVacancy data<br />Show Profile or Contact<br />Mary Smith<br />Tagged with: LMI reportsanitary installationsLocal area dataVacancy data<br />Show Profile or Contact<br />David Burns<br />Tagged with: LM dataSectoral prospectswater installationssanitary installations<br />Show Profile or Contact<br />
  13. 13. Competency Maturing:Gradual Formalization<br /> FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe<br />
  14. 14. Human Resources Development<br />Human resource development needs to have sufficient information about needs and current capacities<br />What are the crucial new developments?<br />Who has the skills needed to respond to these developments?<br />Are there training gaps?<br />Can we re-train existing staff or do we need to recruit?<br />The tags used and the queries for specialists yield indicators about current developments: <br />What kind of expertise is needed? <br />How much do we have inside the organization?<br />MATURE - ContinuousSocial Learning in Knowledge Networks<br />
  15. 15. Implementingpeopletagging<br />Implementingpeopletaggingdepends on theorganizationalcontext (includingculture)<br />Engineering a peopletaggingsystemcanbecustomized<br />Who can tag?<br />Who canbetagged?<br />Controlover tags<br />Visibilityoftagging<br />Semanticoftagging<br />Searchstrategy<br />MATURE - Continuous Social Learning in Knowledge Networks<br />
  16. 16. MATURE - Continuous Social Learning in Knowledge Networks<br />Summary<br />
  17. 17. Summary<br />People tagging is a lightweight alternative to competence management<br />participatory and work-integrated<br />more agile, can take up emergent topics very fast<br />‘overlay’ over existing social networking / employee directories <br />  internal & external contacts possible <br />Supports several use cases of competence management approaches<br />Finding people or experts<br />Human resource development planning<br />MATURE - Continuous Social Learning in Knowledge Networks<br />
  18. 18. Outlook & Contact<br />Open forassociate<br />partners!<br />MATURE IP – http://mature-ip.eu<br />investigates the harvesting of bottom-up approaches to support the maturing of competency models<br />Andreas SchmidtDepartment Manager / Scientific Coordinator MATUREFZI Research Center for Information Technologies, Haid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe)andreas.schmidt@fzi.de, http://andreas.schmidt.name<br />Christine KunzmannFZI & Kompetenzorientierte PersonalentwicklungAnkerstr. 47, 75203 Königsbach-Stein, GERMANY, http://kompetenzen-gestalten.decontact@christine-kunzmann.de<br />Simone BraunFZI Research Center for Information TechnologiesHaid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe)braun@fzi.de<br />

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