Download your free digital transformation checklist: https://ap.pn/2Lx9Kys
There are lots of technologies available to help organizations cross the digital chasm…and that’s a big part of the problem. Big data, artificial intelligence (AI), the Internet of Things (IoT), intelligent automation, robotic process automation (RPA), and more. Each one of these is complex enough on its own. Aligning them all together cohesively to the business, implementing them effectively, and keeping it all squarely-focused on the customer experience and customer journey is how you reach the real transformative value of digital business.
To pull all of this together, you need a business and technology framework that is process-oriented and customer-obsessed. If your organization is not getting the desired ROI from its digital initiatives, you might want to run through this assessment checklist.
Download the checklist and research paper from noted analyst Andrew Spanyi: https://ap.pn/2Lx9Kys