AppFirst Presents

The Modern Data Center
Metrics for Achieving Web-Scale and IT as a Service

Claus Moldt

David Roth

Fo...
A Little Background

Claus Moldt

CEO

Global CIO and SVP of Service
Delivery

Led the Delivery, Availability, and Mainten...
Defining Web-Scale IT
“Building an infrastructure with the ability to scale to
not just a few users, but to potentially mi...
Best Practices from
SalesForce.com and eBay
“A solid set of metrics that act as key indicators for
how your system is perf...
Metrics, Metrics, Metrics

“We want to make sure that we manage the system,
and the system doesn’t manage us.”
Metrics are...
According to Gartner
Gartner predicts that fewer than 25% of
conventional APM products will support pairing
high-frequency...
Continuous Collection is Required
Collect everything, all the time, without impacting performance.
Collect enough metrics ...
Strategies for Migrating Applications
to Virtual and Cloud Environments
SCENARIO 1

SCENARIO 2

AN ENTIRELY NEW APPLICATIO...
Hybrid Deployment Considerations

THE BALANCING ACT
•

Cloud-computing cost efficiencies VS. Control of physical
environme...
Defining IT as a Service in the Enterprise
TRADITIONAL APPROACH
Control Technology,
systems and devices used

IT AS A SERV...
Dashboards are NOT just for show
Establishing a good dashboard is essential to getting the right metrics,
and that is ulti...
AppFirst
Complete and Continuous Visibility Across the Entire Infrastructure

Enabling Reduced Cost and Performance Effici...
Watch the On-Demand Webinar

View On-Demand

The Modern Data Center: Metrics for Achieving
Web-Scale and IT as a Service
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The Modern Data Center - Metrics for Achieving Web-scale and IT as a Service

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AppFirst CEO David Roth and Claus Moldt, CEO of m>Path and former Global CIO of salesforce.com, held a webinar, “The Modern Data Center: Metrics for Achieving Web-Scale and IT as a Service.”

Claus Moldt shares his best practices for achieving business agility through web-scale IT from his tenure at salesforce.com and ebay.com.

To view an on-demand recording of the webinar, visit:
http://info.appfirst.com/modern-data-center-on-demand.html?utm_campaign=webscale&utm_medium=referral&utm_source=slideshare

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  • Infrastructure geared toward a LOT of users vs only a fewYou need to build a framework. You can’t build a house w/out the foundationWithout accruing a lot of headcount, you need to build in enough of these to scale:LogicAutomationManagementMonitoringNeed metrics so that you can:Understand capacity, identify problems, autocorrect from those issues and ensure 24/7 uptime
  • Fewer than 25% of conventional APM products will support pairing high-frequency metric collection and application context needed to facilitate Web-scale monitoring by 2016, up from 10% today.
  • The Modern Data Center - Metrics for Achieving Web-scale and IT as a Service

    1. 1. AppFirst Presents The Modern Data Center Metrics for Achieving Web-Scale and IT as a Service Claus Moldt David Roth Former Global CIO of SalesForce.com CEO of AppFirst View the Webinar On-Demand
    2. 2. A Little Background Claus Moldt CEO Global CIO and SVP of Service Delivery Led the Delivery, Availability, and Maintenance of the infrastructure #WebScale
    3. 3. Defining Web-Scale IT “Building an infrastructure with the ability to scale to not just a few users, but to potentially millions of users" Build a framework With limited headcount Metrics to understand capacity, identify problems and autocorrect
    4. 4. Best Practices from SalesForce.com and eBay “A solid set of metrics that act as key indicators for how your system is performing holds the key to manage these web-scale enterprises.” • Figure out what a new release means to you • Complete collection across every layer of the technology stack to see where in the system things are not performing • Time to identification: Immediate normalization and correlation of data #WebScale
    5. 5. Metrics, Metrics, Metrics “We want to make sure that we manage the system, and the system doesn’t manage us.” Metrics are the only way you can truly understand your system #WebScale
    6. 6. According to Gartner Gartner predicts that fewer than 25% of conventional APM products will support pairing high-frequency metric collection and application context needed to facilitate Web-scale monitoring by 2016, up from 10% today. Gartner, Building a Modern APM Architecture for the World of Web-Scale IT, Jonah Kowall, Cameron Height, December 6, 2013. #WebScale
    7. 7. Continuous Collection is Required Collect everything, all the time, without impacting performance. Collect enough metrics to connect events in one area of the system to another. #WebScale
    8. 8. Strategies for Migrating Applications to Virtual and Cloud Environments SCENARIO 1 SCENARIO 2 AN ENTIRELY NEW APPLICATION: THERE’S NO METRIC HISTORY THE APP ALREADY EXISTS ON PHYSICAL SERVERS • How many users will there be? • • What do you expect them to do? Establish continuous metric collection across your environment #WebScale
    9. 9. Hybrid Deployment Considerations THE BALANCING ACT • Cloud-computing cost efficiencies VS. Control of physical environments • Ensuring you still have insight into issues and understand metrics the same way you would if you were solely on-premise. #WebScale
    10. 10. Defining IT as a Service in the Enterprise TRADITIONAL APPROACH Control Technology, systems and devices used IT AS A SERVICE VS Enabling business agility with best practices and policies TO ACCOMPLISH THIS: • IT needs insight into the business and future growth plans • Build Amazon-like infrastructure with policies and best practices where users can deploy and go. • A detailed set of metrics is required to get an idea of costs, consumption and usage. #WebScale
    11. 11. Dashboards are NOT just for show Establishing a good dashboard is essential to getting the right metrics, and that is ultimately how you achieve large web-scale IT. • Not just for head of IT Ops • Iterate – if the metric isn’t applicable for those doing the legwork, break down to sub-metrics #WebScale
    12. 12. AppFirst Complete and Continuous Visibility Across the Entire Infrastructure Enabling Reduced Cost and Performance Efficiencies for: • • • IT as a Service Capacity Planning and Migrations Proactive Issue Identification The world’s first platform for IT data down to the millisecond. Learn more: sales@AppFirst.com Get Started for Free
    13. 13. Watch the On-Demand Webinar View On-Demand The Modern Data Center: Metrics for Achieving Web-Scale and IT as a Service

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