APMG International Webinar
Why All Managers need to be able to Facilitate
Workshops and Meetings Effectively
Wednesday 28 ...
Agenda
 Welcome & introduction
 Mark Croxford – APMG International
 Why All Managers need to be able to Facilitate Work...
About APMG International
 Global examination & accreditation institute
 Examination Institute (EI) for the AXELOS Global...
Your presenter….
Dan Skelsey
CMBoK Author and Lead Trainer at Project Laneways
 One of four authors on the recent
Change ...
What we’ll cover today
• What is facilitation
• What is it good for
• Why group work matters
• Barriers to effective group...
What is Facilitation? A facilitator is someone who helps
a group of people understand
their common objectives and
assists ...
What is Facilitation?
Creating effective group work….
• Understanding the objectives
• Planning the process
• Managing the...
What is facilitation good for?
• Setting goals
• Planning
• Risk management
• Problem solving
• Stakeholder engagement
• N...
Who should use facilitation
Everybody! For example:-
• Project Managers
• Change Managers
• Line Managers
• Team Managers
...
Are many heads better than one?
The Research
Psychologists
We found that groups of size three, four, and five outperformed the best
individuals and attrib...
The Research
Banking
– Two laboratory experiments
– Groups vs individuals
– No significant difference in time to make deci...
The Research
From the world of Management Science
Research shows that for top management teams, groups that debate issues
...
Why group work matters
• Better decisions
• Solves harder problems
• Creates ownership and engagement so…
• Easier to foll...
Barriers to effective group work
• Fuzzy objectives
• No process for gaining input into discussion
– e.g. Only some do the...
Consequences of ineffective group work
• Wasted time (and money)
• Poor decision making
• Lack of ownership of decisions
•...
Improving your facilitation skills.
One of the Lego bricks.....
Improving your facilitation skills?
The Foundation Course (over 3 days)
• What is facilitation
• How to assess objectives
...
Improving your facilitation skills
Practitioner course (over 2 days)
• More tools
• More exercises
• Greater depth on subj...
Q&A
Facilitation Foundation course – Melbourne CBD
– Monday 18th – Wednesday 20th August 2014
– Normal price
• $1,795+GST for ...
International
Why all managers to be able to facilitate workshops and meetings effectively
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Why all managers to be able to facilitate workshops and meetings effectively

  1. 1. APMG International Webinar Why All Managers need to be able to Facilitate Workshops and Meetings Effectively Wednesday 28 May 2014 / 12:00 AEST Presenter: Dan Skelsey, Project Laneways
  2. 2. Agenda  Welcome & introduction  Mark Croxford – APMG International  Why All Managers need to be able to Facilitate Workshops and Meetings effectively  Dan Skelsey CMBok Author & Lead Trainer at Project Laneways  Q&A  Further information  Close
  3. 3. About APMG International  Global examination & accreditation institute  Examination Institute (EI) for the AXELOS Global Best Practice portfolio (ITIL, PRINCE2, MSP, etc)  Extensive portfolio of professional management certification schemes aimed at improving business processes, capability and results  Work with key industry partners (e.g. AXELOS, CMI, DSDM Consortium, IAITAM, IPMA, ISACA, itSMF) to promote best practice  300+ Accredited Training (ATOs) and Consulting (ACOs) organizations with 1500+ approved trainers and consultants  18,000 candidates per month  Full details at www.APMG-International.com
  4. 4. Your presenter…. Dan Skelsey CMBoK Author and Lead Trainer at Project Laneways  One of four authors on the recent Change Management Body of Knowledge  He wrote a number of chapters including the one on facilitation chapter  Currently writing a chapter on facilitation for forthcoming text book  Lead Trainer at Project Laneways for  Facilitation™  The first to offer the Practitioner Certification in Australasia  Change management™  The first to offer the Practitioner Certification in Australasia  PRINCE2®
  5. 5. What we’ll cover today • What is facilitation • What is it good for • Why group work matters • Barriers to effective group work • Consequences of ineffective group work • Improving your facilitation skills
  6. 6. What is Facilitation? A facilitator is someone who helps a group of people understand their common objectives and assists them to plan to achieve them without taking a particular position in the discussion.
  7. 7. What is Facilitation? Creating effective group work…. • Understanding the objectives • Planning the process • Managing the process • Changing the process if needed • Intervening if necessary • Independent facilitators – Remain independent of content – Concentrate on process
  8. 8. What is facilitation good for? • Setting goals • Planning • Risk management • Problem solving • Stakeholder engagement • New ideas / products • Regular team meetings
  9. 9. Who should use facilitation Everybody! For example:- • Project Managers • Change Managers • Line Managers • Team Managers • Consultants • Business Analysts • Voluntary committees
  10. 10. Are many heads better than one?
  11. 11. The Research Psychologists We found that groups of size three, four, and five outperformed the best individuals and attribute this performance to the ability of people to work together to generate and adopt correct responses, reject erroneous responses, and effectively process information Patrick Laughlin, Erin Hatch, Jonathan Silver, and Lee Boh, University of Illinois at Urbana Champaign; Journal of Personality and Social Psychology, Vol. 90, No. 4
  12. 12. The Research Banking – Two laboratory experiments – Groups vs individuals – No significant difference in time to make decision – Group decisions are on average superior to individual decisions – The results are strikingly similar across the two experiments Blinder, Alan S. and John Morgan. "Are Two Heads Better Than One? Monetary Policy By Committee," Journal of Money, Credit and Banking, 2005, v37(5,Oct), 789-811.
  13. 13. The Research From the world of Management Science Research shows that for top management teams, groups that debate issues and which are diverse make decisions that are more comprehensive and which even help the bottom line in terms of profitability and sales. Simons, T., Pelled, L.H., & Smith, K.A. (1999)
  14. 14. Why group work matters • Better decisions • Solves harder problems • Creates ownership and engagement so… • Easier to follow through and implement • Makes the group feel recognised
  15. 15. Barriers to effective group work • Fuzzy objectives • No process for gaining input into discussion – e.g. Only some do the talking • No process for reaching conclusions e.g. – Endless talk going nowhere – Differences of opinion without a process for reaching agreement • One person imposing their beliefs on others • Groupthink – a unreal world – squashing dissent
  16. 16. Consequences of ineffective group work • Wasted time (and money) • Poor decision making • Lack of ownership of decisions • Increased cynicism • Reduced engagement by those involved
  17. 17. Improving your facilitation skills.
  18. 18. One of the Lego bricks.....
  19. 19. Improving your facilitation skills? The Foundation Course (over 3 days) • What is facilitation • How to assess objectives • How to assess groups • How to plan a workshop • How to manage a workshop • When and how to intervene • How to review a workshop • Over 25 tools and structures – When to use them – How to use them • Over 7 hours practical work and exercises
  20. 20. Improving your facilitation skills Practitioner course (over 2 days) • More tools • More exercises • Greater depth on subjects covered in Foundation • Challenges in Virtual Meetings and what to do* *Note this material was researched, developed and tested by Project Laneways
  21. 21. Q&A
  22. 22. Facilitation Foundation course – Melbourne CBD – Monday 18th – Wednesday 20th August 2014 – Normal price • $1,795+GST for new customers • $1,595+GST for existing customers – 10% Off for people who watch this webinar i.e • 10% off for new customers • 10% off for existing customers www.project-laneways.com.au Quote promo code Facilitation Promo #3 Note: APMG rules cap the Facilitation course to just 12 participants. Special Offer – 10% Off “Thank you making this course part of your course offerings. I enjoyed it very much and will be able to use so much of what we covered across many aspects of my role – not just workshop facilitation." Anna from Melbourne
  23. 23. International

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