The Golden Rules of Change Management

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Presentation slides from APMG International and Project Laneways webinar delivered in April 2014.

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The Golden Rules of Change Management

  1. 1. APMG International Webinar The Golden Rules of Change Management Wednesday 2 April 2014 / 12:00 AEST Presenter: Dan Skelsey, Project Laneways
  2. 2. Agenda  Welcome & introduction  Mark Croxford, APMG International  The Golden Rules – why and how?  What are the Golden Rules  Dan Skelsey CMBoK Author and Lead Trainer at Project Laneways  Q&A  Further information  Close
  3. 3. About APMG International  Global examination & accreditation institute  Examination Institute (EI) for the AXELOS Global Best Practice portfolio (ITIL®, PRINCE2®, MSP®, etc)  Extensive portfolio of professional management certification schemes aimed at improving business processes, capability and results  Work with key industry partners (e.g. AXELOS, CMI, DSDM Consortium, IAITAM, IPMA, ISACA, itSMF) to promote best practice  300+ Accredited Training (ATOs) and Consulting (ACOs) organizations with 1500+ approved trainers and consultants  18000+ candidates per month  Full details at www.APMG-International.com
  4. 4. Your presenter…. Dan Skelsey CMBoK Author and Lead Trainer at Project Laneways  Experienced Change Manager and Project Manager  One of four authors on the recent Change Management Body of Knowledge  Lead Trainer at Project Laneways for  Change Management™  Facilitation™  PRINCE2®
  5. 5. The Golden Rules – why & how? "This is not a substitute for learning the full spectrum of change management thinking and practice, but these few simple rules will help any company improve their change management". Why? • The need to summarise for busy people How? • The leading thinkers (Kotter, Senge etc) • Practicing colleagues • My own experience • Class feedback over many years
  6. 6. The Golden Rules
  7. 7. Rule 1 Make the current situation feel uncomfortable
  8. 8. Rule 2 Create a goal (vision) for the future Clear, understandable, desirable, attainable
  9. 9. Rule 3 Find a sponsor Authority and credibility
  10. 10. Rule 4 Create a guiding team Expertise and credibility and authority
  11. 11. Rule 5 Communicate Communicate Communicate
  12. 12. Rule 6 Expect challenges, confusion & resistance
  13. 13. Rule 7 Pay close attention to problems Listen attentively Respect the people who raise the problems
  14. 14. Rule 8 Be prepared to change plans Learn from mistakes Build on successes
  15. 15. Rule 9 Use a robust project/programme management methodology
  16. 16. Rule 10 Plan for, and publish early successes
  17. 17. Rule 11 Take care to embed the change in the organisation
  18. 18. The 11 Golden Rules of Change Management 1. Make the current situation feel uncomfortable 2. Create a goal (vision) for the future 3. Find a sponsor 4. Create a guiding team 5. Communicate, communicate, communicate 6. Expect challenges, confusion and resistance 7. Pay close attention to problems 8. Be prepared to change plans 9. Use a robust project/programme management methodology 10. Plan for, and publish early successes 11. Take care to embed the change in the organisation
  19. 19. Q&A
  20. 20. Why all Managers need to be able to Facilitate Workshops and Meetings effectively When: 28 May 2014 @ midday AEST What: Facilitation webinar Who: Dan Skelsey Why: Dan will explain: • The impact of well facilitated versus poorly facilitated group events • Typical uses for the team approach • Why and when the team approach is the right tool for solving problems • Why and how anyone can learn the simple techniques of effective facilitation How: To register go to www.apmg-international.com and click the webinars link
  21. 21. International

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