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Innovative State ~ 
How New Technologies Can 
Transform Government 
@Aneeshchopra 
www.innovativestate.com
Government Doesn’t Work 
Healthcare.gov Launches with Great Fanfare, Little Capability
A (Long) History of Pioneering Government 
Though Last Two Decades Marked By Growing Technology Gap 
Countless examples of...
Learning the Right Lessons on Closing Gaps 
Kodak’s Dramatic Stall Could Have Been Prevented 
Stall Points 
“When new tech...
Best Practices in Open Innovation 
P&G, Facebook, Amazon (Among Others) Lead the Way 
Source: Innovative State 
Connect & ...
Open Innovation to Transform Government 
Tapping the Expertise of the American People to Serve Smarter 
Handshakes & Hando...
Lever #1: Democratize Government Data 
From Jefferson to Digital Services “Playbook” 
On July 4, 1776, the 
weather in Phi...
Lever #2: Collaborate on Technical Standards 
Hoover’s “Associative State” Model Boosts Nascent Air Sector 
Source: http:/...
Lever #3: Issue Challenges & Prizes 
Proven Formula Attracts Wider Pool of Problem Solvers 
After 1707 Scilly naval disast...
Lever #4: Launching Lean (Govt) Startups 
Recruiting a New Breed of (Tech) Leader the Active Ingredient 
Presidential Inno...
Re-Visiting Healthcare.gov (2010 Edition) 
Ed Mullen’s Tweet Leads to API That Fuels Global Media Brand 
Source: http://ma...
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Innovative State: How New Technologies Can Transform Government - Aneesh Chopra, I Love APIs 2014 keynote

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Aneesh Chopra, the first U.S. CTO, discusses the challenges in the government’s digital transformation and how open innovation, open data and digital technologies like APIs can be the solution. At Apigee's I Love APIs 2014 conference

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Innovative State: How New Technologies Can Transform Government - Aneesh Chopra, I Love APIs 2014 keynote

  1. 1. Innovative State ~ How New Technologies Can Transform Government @Aneeshchopra www.innovativestate.com
  2. 2. Government Doesn’t Work Healthcare.gov Launches with Great Fanfare, Little Capability
  3. 3. A (Long) History of Pioneering Government Though Last Two Decades Marked By Growing Technology Gap Countless examples of public and private sector keeping pace on benefitting from new technologies – “arsenal system;” Pension Bldg; Census tabulating machines Source: Land of Promise; http://www.politico.com/news/stories/1211/69746.html Reinventing Government Management Success Despite Tech Limits “REGO” launch 09/93 with strong results, limited technology – only 200+ Internet websites; no smartphones (mobile broadband), cloud computing, “big data” analytics tools
  4. 4. Learning the Right Lessons on Closing Gaps Kodak’s Dramatic Stall Could Have Been Prevented Stall Points “When new technologies change the world, some companies are caught off-guard. Others see change coming and are able to adapt in time. And then there are companies like Kodak — which saw the future and simply Source: http://knowledge.wharton.upenn.edu/article/whats-wrong-with-this-picture-kodaks-30-year-slide-into-bankruptcy/; http://novicelab.org/wp-content/ uploads/2012/11/KodakToInstagram.jpg couldn’t figure out what to do.” – Wharton
  5. 5. Best Practices in Open Innovation P&G, Facebook, Amazon (Among Others) Lead the Way Source: Innovative State Connect & Develop strategy shifts culture welcoming external ideas Facebook’s Platform “force multiplies” developer workforce Amazon’s “Just Do It Award”, Andon Cord empower front-line workers
  6. 6. Open Innovation to Transform Government Tapping the Expertise of the American People to Serve Smarter Handshakes & Handoffs Open Innovator’s Toolkit #Open Data #Standards & Convening #Prizes & Challenges #Lean (Govt) Startups Source: http://www.whitehouse.gov/blog/2013/07/08/smarter-more-innovative-government-american-people; Shutterstock
  7. 7. Lever #1: Democratize Government Data From Jefferson to Digital Services “Playbook” On July 4, 1776, the weather in Philly was clear and mild with a high 0f 76 degrees Source: http://celebrating200years.noaa.gov/foundations/climate_data/image1.html; whitehouse.gov New White Hosue “Playbook” explicitly includes call for more APIs
  8. 8. Lever #2: Collaborate on Technical Standards Hoover’s “Associative State” Model Boosts Nascent Air Sector Source: http://history.nasa.gov/SP-4219/Chapter1.html; eScholar; http://bluebuttonconnector.healthit.gov/ After dramatic reduction in aircraft manufacturing following WWI, then- Secretary Hoover encourages industry collaboration on engine, wing standards, commercialized on popular DC-3, Boeing 247 “Government as convener” to liberate data in regulated sectors back the consumer, fueling third party applications for personalized services
  9. 9. Lever #3: Issue Challenges & Prizes Proven Formula Attracts Wider Pool of Problem Solvers After 1707 Scilly naval disaster in which more than 1,400 sailors died, British parliament offered a £20,000 ($3M today) prize for a way to determine longitude; Harrison’s resulting chronometer solved the problem that eluded Sir Isaac Newton DARPA initiates crowdsourced design competition, inspired by Augustine’s Law (by 2054, cost of combat aircraft to exceed entire DoD budget); Victor Garcia wins in weeks, vehicle prototyped for Presidents “Advanced Manufacturing Partnership” Launch – June, Source: http://www.watch-around.com/en/subscribers-zone/magazine/article/harrison-meritait-il-le-longitude-prize.html; http://www.bbc.com/news/uk-politics-22892443 ; http://www.darpa.mil/NewsEvents/Releases/2011/2011/03/15_DARPA_XC2V_Design_Challenge_Explores_Advantages_of_Crowd-Sourced_Design.aspx 2011
  10. 10. Lever #4: Launching Lean (Govt) Startups Recruiting a New Breed of (Tech) Leader the Active Ingredient Presidential Innovation Fellows Talent for Lean (Government) Startups Leaders emphasize tech policy levers – open data, consensus standards, R&D collaboration – and do so in the spirit of a “lean startup” for rapid results, iteration; RFP-EZ lowers costs 30% for web development in trial run Following President Wilson’s lead, Roosevelt recruits leading CEOs (like GM’s Knudsen) as “dollar-a-year-men” to mobilize industrial base for WWII; Kennedy later dubbed this “best and brightest” recruitment – “are you good enough for government?” Source: Innovative State; http://online.wsj.com/news/articles/SB10001424052702304451104577390192565641460;; whitehouse.gov; http://www.whitehouse.gov/blog/2013/05/15/rfp-ez-delivers-savings-taxpayers-new-opportunities-small-business
  11. 11. Re-Visiting Healthcare.gov (2010 Edition) Ed Mullen’s Tweet Leads to API That Fuels Global Media Brand Source: http://makinggood.edmullen.com/index.php/article/health_insurance_exchange/; www.healthcare.gov; http://health.usnews.com/health-insurance
  12. 12. Thank you

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