A Small Operators ......ROI.”
= (ROI) Return On Investment
Robert Gallagher, ATP, IRCA.
Dir. Systems Safety/CCP
Skyline Helicopters Ltd.
Overview of Risk and Hazard Relationship
Looking at your Risk Picture
Recognizing and Managing Risk
Hazard Register/Safety Case/Risk Assessment
Risk Value and relationship with your business (ALARP)
Evaluation against current Industry Best practices.
Skyline Helicopters Ltd
• 5 Bell 212 HP
• 2 Agusta 119 (Koala)
• 30+ Employees
• 4 Bases
• Agusta Service Centre
Safety Management Systems and our
understanding of what it means…..
Integrated Safety Management Systems proactively improve our resilience against
disruptions in our business while actively managing risk in all levels of the company.
Skyline focuses our business model to co manage its operations through our SMS
allowing synergy and safety performance at all levels of our company.
From operating the forklift on the hangar floor to a major flying project, risk is
managed all the way through the action plan from logistics, operations ,maintenance
Safety is engineered into every aspect of our Risk Picture, minimizing our Hazards and
probability of a loss
Understanding Risk and its relationship with our
• While the general business performance and continuity of our operation is subject to a range of
positive measures, Risk management is too often only measured in a negative performance
outcome such as an incident or accident
• Hazard management differs from many areas measured by managers because success results in
the absence of an outcome (incident or accident) rather than a presence.
• Integrated Safety Management and the use of Hazard identification allows us to manage risk as it
applies to all of our business.
• We actively use Key Performance indicators, Risk Assessment tools, hazard registers and safety
cases which allow us to benchmark and forecast trends and affect change within our culture before
they develop into an incident or accident (LOSS).
• Hazard Management highlights high risk areas and allow us to navigate and introduce controls to
protect against losses.
Collective team work to Manage Hazards
Risk Picture and the tendency for
Tier 2 Escalation Hazards
Real Safety Boundary
(Invisible) Boundary to
Hazard Register Allows you to MAP it! Economic Failure
Tier 1 Hazards
Where do we find the Hazards….?
•Data Loss (Business continuity)
•Financial (Market Saturation, effect margins)
•Wild Cards (Things do didn't think of)
How do we identify them?
• Hazard List/Registers
•Identifying Critical Operations
•Identify Critical positions (Pilot &
•Identify Critical tasks (Attaching
spacer to the power pole)
How do we Rank them in order of
importance….? How is it going to
effect our bottom line?
The following diagram below illustrates our hazard
register and applicable actions highlighted within our
RA Hazardous Event Hazard Location Potential Initial Risk
8. Inadvertent release of Aircraft in C Possible Damage 15
long line and or load. Motion (In Flight) Single Fatalities
Now that we Know What the
problem is, where it is likely to
occur, who will be responsible
for it when it does occur.
We can ask our selves how do
we prevent it from happening.
It Starts to look like a MAP………
The Hazard has been identified and controls put in
place, now the work begins....Training, SOP’s,
Quality Assurance, Follow-up to close the loop.
RA Hazardous Event Hazard Location Potential Initial Control/EOC RRS
# Consequences Risk
8. Inadvertent release Aircraft in C Possible 15 Fleet 12
of long line and or Motion Damage Standardization/
Controls are introduced to reduce the final
risk value to ALARP (As Low As Reasonably Practical)
to all parties who own the Risk.
Risk= Probability X Severity
Emergency Procedures Training
ABS Bundling Procedures
High priority Manage Safe to
Hazard 15 12 Responses 6
Urgent Action required
“We Can’t solve problems by using the same
kind of thinking we used to create them”.
A . Einstein
Some Hazards Should be obvious Aviation Risk Assessments
LOSA (Line Oriented Safety Audits)
ROI (Return on Investment)
hrs Ground Crew Interface TRIF / 100000 FLT HRS
Crew Interface Incidents
Total Recorded Ground
frequency / 100000 Hrs
Crew TRIF 0.4
0.3 0.19 0.15
Hours flown 0.2
2008 TRIF 2007 2008 2009 2010 2009 TRIF Target 2010 TRIF Target
As utilization is forecast to increase we see positive trends in safety
performance. This translates to an overall reduction in probability of those
Hazards developing into incidents which increases profitability.
1. Loss of
4. Lost Business
4. Repeat Business
The Big Picture….
Co‐Manage your Hazards
Establishment of Industry best
Representing 248 Member Companies Comprising
• Helicopter Operators
• Aircraft Manufacturers
• Engine Manufacturers
• Support Industry Partnerships
• Association Partnerships
• Federal Lobbying Representation in Ottawa and
Industry Best Practices: Already contain focused Hazard Registries
(Keep it Simple Silly!)
Whether you’re a One man show or a complex multi‐tiered
Safety Made Simple
Should always be the goal!!
A Global effort....
IHST Stated Safety Goal
Consistent with the IHST goal of reducing the current helicopter
accident rate by 80%.