Presentation reunion scom2012 of Zuyd University

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  • Landen: USA, Duitsland, Spanje, Nederland, Frankrijk, Zweden, Zwitserland, UK, Belgie, Denemarken, Noorwegen & Ierland.
  •  
    Sogeti Nederland BV is verdeeld over vier lijndivisies. Deze zijn: Business Solutions. Software Control onder . Applicatie Services en Infrastructuur Services en High Tech .
  • Doelstellingen: Focus op infrastructuur en groei.
    Haar visie is dat infrastructuur een utility (vanzelfsprekend en voorspelbaar) wordt omdat de business flexibiliteit, beschikbaarheid, veiligheid en betaalbaarheid van ICT eist. Om dat te bereiken, adviseert IS, infrastructuur van klanten te standaardiseren en complexiteit te reduceren.
    IS richt zich op kantoorautomatisering, Enterprise servers, netwerken, storage en middleware. Sogeti houdt zich bezig met zowel ontwerp-, realisatie- als exploitatietrajecten. IS heeft methoden en technieken ontwikkelt vanuit de dagelijkse praktijk: InFraMe voor de projectfase en FACE voor de exploitatiefase. Het belang dat ze hecht aan vakmanschap komt ook tot uiting in de structuur van de divisie. De expertise op gebied van kantoorautomatisering (Microsoft), Enterprise services, netwerken, storage en middleware is verankerd in units.
  • MTTR : Mean time to respond
  • Presentation reunion scom2012 of Zuyd University

    1. 1. Welkom Orkun KENBER Infrascture Services & High Tech orkun.kenber@sogeti.nl
    2. 2. 2 Agenda • Sogeti - Sogeti - Divisies - Infrastructure services • Afstudeer opdracht • Voortgang • Waarom Sogeti?!
    3. 3. 3 Sogeti • Sogeti?!?! - 14 landen • Visie - Resultaat door gepassioneerd ICT-vakmanschap • Hechte, langdurige relaties • Vestigingen - Vianen - Rotterdam - Den Bosch - Groningen - Amersfoort - Diemen - Maastricht - Ede
    4. 4. 4 Divisies • Business Solution • Software Control • Applicatie Services • Infrastructuur Services en High Tech
    5. 5. 5 Infrastructure Services • Visie • Doelstellingen • Werkgebieden • Plaats van de IS & HT
    6. 6. 6 Afstudeer opdracht • “Onderzoek SCOM2012” - Definition of Network Monitoring • Orientatie SCOM2012 -Wat is SCOM2012? Wat kan SCOM2012? - Hoe verhoudt SCOM2012 zich met andere monitoring tools? (Markt onderzoek) • Onderzoek cloud-based services en applications. -Wat is cloudbased services? En welke applicaties en diensten levert Sogeti aan haar klanten? -Hoe kan dit worden gemonitoord met SCOM2012? -Hoe kan SCOM2012 de geleverde applicaties aan klanten monitoren? -Baselines performance en connectiviteit, hoe kan dit worden gemonitoord. • Onderzoek WAN Infrastructuur. - Kan Sogeti door middel van SCOM2012 de WAN netwerk van haar klanten monitoren ? - Kan men door middel van SCOM2012 onderzoek doen naar bepaalde gebruikers/applicaties? -SCOM2012 data onderscheiding • Onderzoek Security Monitoring -SCOM2012, Security? • Advies • Aanleiding, Benadering ne Kennis.
    7. 7. Disclaimer • Session contains product features that are currently under development and therefore subject to change before final release
    8. 8. Operations Manager 2006 2004 MOM 2005 RTM 2005 MOM 2005 SP1 2007 SCOM 2007 RTM 2008 SCOM 2007 SP1 2009 SCOM 2007 R2 2012 SCOM 2012 2010 2011 SCOM 2007 R2 – CU1, CU2, CU3, CU4
    9. 9. 9 What we’ve heard from you
    10. 10. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value
    11. 11. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value • Simple Topology requirements enables lower costs in hardware / maintenance / configuration • Reliable Environment enables no blackout in monitoring and reduction in labor costs for troubleshooting • Consistent operational continuity enables focus to shift from support -> innovation in IT organizations
    12. 12. Disaster Recovery with Operations Manager OpsMgr 2007 R2 1. Install Operations Manager 2007 from the installation media 2. After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation 3. Delete the Operations Manager database created from your OpsMgr installation in step 1 4. Restore the latest Operations Manager database created from your SQL backup 5. Restore the RMS encryption keys 6. Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup 7. Install the Web console 8. Start the SDK service. Operations Manager will now be functional OpsMgr 2012 1. Install Operations Manager 2012
    13. 13. SCOM 2007 R2 – Deployment Topology Provides the following services: •Console access •Alert notifications •Connectors to other mgmt systems •Health aggregation Introduces the following customer challenges: •Performance and scalability bottleneck •High end hardware required •High availability requires clustering
    14. 14. SCOM 2012 – Deployment Topology X Challenges Addressed: •Out of the box HA •Ability to run on commodity hardware
    15. 15. In OpsMgr 2007 R2: Managed by a single MS In OpsMgr 2012: Managed by Pool SCOM 2012 – Deployment Topology X
    16. 16. Reducing Mgmt Infra TCO Summary • 1 step setup of High Availability on commodity HW • Support for automatic Device monitoring failover
    17. 17. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value • Simple dashboards enable 360 view in a single tool • Reliable information enables easy reconciliation of internal monitoring with end user experience • Personalized views provides relevant information • Consistent views across multiple interfaces
    18. 18. 18 Expanding the IT Pro’s Visibility Operations Manager 2007 SP1
    19. 19. 19 Expanding the IT Pro’s Visibility Operations Manager 2007 R2
    20. 20. 20 Expanding the IT Pro’s Visibility Operations Manager 2012
    21. 21. Protecting your Investments
    22. 22. Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (OS, SQL, IIS) Application Monitoring (.NET, J2E) Application Monitoring (.NET, J2E) End User Experience (Synthetic Transactions) End User Experience (Synthetic Transactions) Infrastructure Monitoring (Network) Infrastructure Monitoring (Network) 360 – Holistic View of Health
    23. 23. Network Monitoring • Multi-vendor support • Multi-protocol support • Server to network dependency discovery
    24. 24. 24
    25. 25. 25
    26. 26. Holistic View of App Health (Network Infra) • Vicinity Dashboard showing contextual Network Map • Summary Dashboard of Network Devices • See Network Device Details and Health
    27. 27. Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (OS, SQL, IIS) Application Monitoring (.NET, J2E) Application Monitoring (.NET, J2E) End User Experience (Synthetic Transactions) End User Experience (Synthetic Transactions) Infrastructure Monitoring (Network) Infrastructure Monitoring (Network) 360 – Holistic View of Health
    28. 28. 28 J2E in SCOM 2012 • Supported Platforms in SCOM 2012: − Operating Systems ◦ Windows − Java EE Application Servers ◦ WebSphere 6.1 & 7.0 ◦ WebLogic 10gRel3 & 11gRel1 ◦ JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD) ◦ Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)
    29. 29. 29 Java EE Monitoring Overview • JEE Application Servers − Automatic discovery − Availability monitoring − Performance Monitoring ◦ Memory ◦ Garbage Collection ◦ Threads ◦ Class Loader ◦ JIT Compiler • JEE Applications − Automatic discovery − Application module discovery − Availability monitoring − Template based custom monitoring
    30. 30. Holistic View of App Health (App Monitoring) • Out of box App Discovery and Monitoring • Easy to understand Application failures via Resource View • Useful Dev information for efficient escalation • Increased time to value without custom MP authoring
    31. 31. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value • Simple creation and customization of Dashboards through Templates and Widgets • Personalized Dashboards enable increased service owner efficiency and troubleshooting • Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers)
    32. 32. Consistent Experience – Desktop Console
    33. 33. Consistent Experience – Web Console
    34. 34. Consistent Experience – SharePoint
    35. 35. Dashboards OpsMgr 2007 R2 • Create all your views first − Configure each one − Organize them in a folder − Tell your team it’s part of a Dashboard so they don’t change them • Create a custom view to contain others • Add your views to into your custom view OpsMgr 2012 • Create Rich and Flexible Dashboards
    36. 36. 37 Simple and Powerful Visualizations via Dashboards • Easy to create Dashboards from Windows and Web Console • Easy to customize data visualizations via Widgets • Dashboard and Widgets delivered through MPs • Show Dashboards in SharePoint
    37. 37. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value
    38. 38. Session Objectives and Takeaways • Session Objectives: − Introduce Operations Manager 2012 • Understand how Operations Manager 2012: − Helps reduce the customer’s Mean Time to Resolution − Expands the IT Pro’s visibility of their environment
    39. 39. 40 Waarom Sogeti?! • Waarom?! • Ervaringen
    40. 40. 41 staat voor resultaat Bedankt voor uw aandacht!!! Vragen?!

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