m-maji

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m-maji is a project from Designing Liberation Technologies, a course at the Stanford d.school.

Published in: Design, Technology, Business
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m-maji

  1. 1. m-maji Team ASK Anuraag Chigurupati, MS Computer Science Sunny Jeon, PhD Political Science Katherine Hoffmann, MA International Policy Studies
  2. 2. We live in a world like this Credit: Moore Landscaping
  3. 3. Zoom out for a minute Credit: Formae Mentis
  4. 4. Credit: Sean Hawkley meet Salome
  5. 5. three times where infant mortality is the Nairobi average and the second most costly cause of under- five mortality is diarrheal disease Source: Crow (2009), Kyobutungi (2008); Image Credit: Chrissy Olson
  6. 6. people who buy water joke that they are buying cholera Credit: Global Giving
  7. 7. rivers may look like this Credit: Chrissy Olson
  8. 8. pipes look like this Credit: Water and Sanitation Program
  9. 9. and tap water may be scarce, costly, uncertain, and contaminated Credit: AFP/Getty Images/ Roberto Schmidt
  10. 10. Every day, Salome looks for clean water every day, Salome looks for water
  11. 11. she looks for water on normal days Credit: AFP/ Roberto Schmidt
  12. 12. Credit: AFP/Marco Longari she looks for water on shortage days
  13. 13. this can take an hour
  14. 14. three hours Credit: Professor Ben Crow, Sociology, UCSC
  15. 15. or a day Credit: Professor Ben Crow, Sociology, UCSC
  16. 16. Credit: AFP/Getty Images/ Roberto Schmidt Salome is not alone
  17. 17. 68% of Kibera residents rely on water kiosks Source: Birongo and Le (2009); Image Credit: St. Aloysius Gonzaga High School Journalism Club
  18. 18. they need clean water to drink, Credit: Catherine Neumann
  19. 19. wash, Credit: Christopher Elam
  20. 20. Credit: Chrissy Olson cook,
  21. 21. Credit: Mamen Saura and do laundry
  22. 22. and they therefore face this problem every day Credit: Reuters/ Noor Khamis
  23. 23. meet Samuel
  24. 24. Samuel sells water in Kibera Credit: Catherine Neumann
  25. 25. 40% of vendors in But he doesn’t knowdo not have a Kibera when he’ll have constant supply it. 10% get water only once a week Source: Water and Sanitation Program; Photo Credit: AFP/ Getty Images/ Roberto Schmidt
  26. 26. looking for water and people are waiting for water Credit: Ben Crow, Anthropology, UCSC
  27. 27. he needs a way to let people know that he has water Credit: AP/Alixa Sharkey
  28. 28. So that he can attract customers who may not Credit: Daily Nation who know about him may not know about him
  29. 29. or who don’t want to risk traveling to an empty tap Credit: MYSA Shootback
  30. 30. this problem is complex but information can help
  31. 31. this problem is complex but information can help
  32. 32. shortages are common, but not predictable Salome
  33. 33. Salome
  34. 34. Salome
  35. 35. where is water today? Salome
  36. 36. Salome
  37. 37. Salome
  38. 38. Salome Samuel
  39. 39. Salome Samuel
  40. 40. m-maji Samuel ***: Mashimoni Community Tank @ 2.8 Ksh, **: next to GLORY food kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh / near Frepals hosp. @ 2.7 Ksh Salome
  41. 41. m-maji near Frepals hosp. @ 2.7 Ksh Samuel Mashimoni Community Tank @ 2.8 Ksh Salome
  42. 42. m-maji Dialing 20 427 2100... Samuel Dialing 20 427 2100... Salome
  43. 43. m-maji ***:, near Frepals hosp. @ 2.7 Ksh **: Mashimoni Commun ity Tank @ 2.8 Ksh / next to GLORY food Samuel kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh ***: Mashimoni Commu nity Tank @ 2.8 Ksh, **: next to GLORY food kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh / near Frepals hosp. @ 2.7 Ksh Salome
  44. 44. m-maji If a vendor misrepresents Samuel availability or price, Salome can file a complaint Salome
  45. 45. m-maji Samuel Salome
  46. 46. We considered a range of different issues around coordinating information on water
  47. 47. Usability User Cost Interactions Format Limitations Markets, Information Politics Context Location Availability Price Quality Law of One Price Collective Action Problems Winners / Losers We considered a range of different Gangs & Government issues around coordinating information on water
  48. 48. Professor Ben Crow, UCSC NextDrop, Crowdsourcing Water in India University of Nairobi Professor Edward Miguel, UC Berkeley We considered a range of different issues around coordinating information on water
  49. 49. We considered a range of different issues around coordinating information on water
  50. 50. Usability User Cost Interactions Format Limitations
  51. 51. Usability •  SMS •  Flashing User Interactions Cost •  Voice Format •  USSD Limitations
  52. 52. Usability •  SMS •  Flashing User Interactions Cost •  Voice Format •  USSD Limitations
  53. 53. Information Context Location Availability Price Quality
  54. 54. Information Context Location Availability Price Quality •  Describing locations
  55. 55. Information Context Location Availability Price Quality •  Describing locations
  56. 56. Information Context Location Availability Price Quality •  Describing locations
  57. 57. Markets, Politics Law of One Price Collective Action Problems Winners / Losers Gangs & Government
  58. 58. Markets, Politics Law of One Price Collective Action Problems Winners / Losers Gangs & Government
  59. 59. Usability •  SMS •  Flashing User Interactions Cost •  Voice Format •  USSD Limitations Markets, Information Politics Context Law of One Price Location Availability Price Quality Collective Action Problems •  Describing Winners / Losers locations Gangs & Government
  60. 60. Next Steps…
  61. 61. Next Steps… 1. More Needs-finding
  62. 62. Next Steps… 1.  More Needs-finding 2.  Build Local Partnerships
  63. 63. Next Steps… 1.  More Needs-finding 2.  Build Local Partnerships - Maji Bora Kibera - KWAHO
  64. 64. Next Steps… 1.  More Needs-finding 2.  Build Local Partnerships - Maji Bora Kibera - KWAHO 3. Run a Pilot
  65. 65. Pilot / Field Test
  66. 66. Pilot / Field Test
  67. 67. Pilot / Field Test
  68. 68. Pilot / Field Test User Feedback Lower Water Prices? Converge to Truthfulness? Reduced Travel Costs?
  69. 69. Special Thanks Leann Bankoski Emily Krumpel Prof. Michele Barry Prof. Edward Miguel Prof. Josh Cohen Sally Madsen Prof. Ben Crow Caroline O’Connor Jason Dunford Ben Olding Lauren Finzer Macy Parker Lucky Gunasekara Alexis Sampson Eva Hoffmann Karen Warner Wendy Ju Prof. Terry Winograd and our amazing collaborators at the University of Nairobi

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