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Naresh Kakkar Pres

  1. TELE FACING AN ART OF DONOR ACQUISITION & RETENTION
  2. Who holds my CHEESE & how much? PRIVATE FUND RAISNING P S R 75 % OTHERS 25 %
  3. Team Composition Facer Coordinator Call Centre Tele Caller Team Leader
  4. PROCESS CHART Tele caller calls Prospects & fixes appointment for Facer Team Leader passes the lead to the Coordinator or facer Facer meets Donor and seeks donation & donation is sent to the NGO Tele Caller makes Thanks Call & seeks Referrals
  5. DONOR UP-GRADATION Prospects Starters Regular Donors Major Donor Legacy Upgrading Upgrading Referrals Upgrading Upgrading
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