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Jornada UOC Madrid 2014 BI & BIg Data. Experiencia de una compañia de servicios

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Presentación sobre la experiencia en implantaciones BI desde la perspectiva de una compañia de servicios en la Jornada de la UOC en Madrid sobre Business Intelligence y Big Data

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Jornada UOC Madrid 2014 BI & BIg Data. Experiencia de una compañia de servicios

  1. 1. Inteligencia de Negocio y Big Data: Negocio, Tecnología y Personas BI y Big Data: La experiencia de una compañía de servicios Antonio Alonso Piñero Jornada Profesional Madrid, 13 de Febrero de 2014
  2. 2. Sumario • • • • ¿Sabemos qué es BI? Enfoque metodológico Profesional BI Conclusiones
  3. 3. ¿Sabemos qué es BI?  “ … Se refiere a los cubos multidimensionales” Coordinador de proyectos web  “ … el equipo de Cuadro de Mandos, los reportes e informes” Director de comunicación en organismo público  “ … almacenan todos los datos que podemos utilizar” Gerente comercial en compañía de RRHH  “ BI es la capacidad de arreglar los datos de una empresa” Jefe de área Departamento ONG  “ El departamento de informática que te hace informes” Director de RRHH entidad financiera  “ … Eso se llama ahora Big Data, ¿no?” Analista funcional de proyectos TI
  4. 4. ¿Sabemos qué es BI? Conjunto de metodologías, herramientas y capacidades enfocadas a la creación y administración de conocimiento mediante el análisis de datos, dando soporte a la toma de decisiones del negocio Gestión de la estrategia Análisis de datos complejos Balanced scorecard Business Analytics Big Data Optimización de escenarios Dashboard & reporting What-if analysis Visión de las operaciones Acceso integrado a Data warehouse datos distribuidos Data mining Descubrimiento y predicción
  5. 5. Enfoque Metodológico  Desplegar un proyecto BI en el seno de una organización no es tarea fácil.  Un alto porcentaje de ejecución de proyectos BI no lograron cumplir todos sus objetivos y/o expectativas. Negocio Tecnología Personas
  6. 6. Enfoque Metodológico Factores críticos de éxito (FCE)  Soporte y apoyo al proyecto por parte de la alta dirección  Compromiso de la dirección para resolver cualquier conflicto  Considerar las necesidades y características del usuario (decisor)  Usuarios involucrados formalmente a lo largo de todo el proyecto  Equipo multifuncional. Centro de Competencia de Business Intelligence (BICC)  Analistas de negocio responsables de alinear las especificaciones con las necesidades locales que facilite la ejecución del proyecto de BI  Disponibilidad de personal representante de cada departamento dedicado al proyecto  Equipo tecnológico competente
  7. 7. Enfoque Metodológico Factores críticos de éxito (FCE)  Adopción de una metodología de desarrollo de proyectos BI  BI Governance  Agile BI Approach  Gestión orientada a los datos  Identificar sistemas de provisión adecuados. (Síndrome de Diógenes)  Calidad de los datos. Conciliación y estandarización  Planificar y asignar recursos  Selección cuidadosa de las herramientas y plataformas de desarrollo BI  Seguridad  Soporte, formación y entrenamiento
  8. 8. Profesional BI  Cada día se generan en el mundo 2,5 trillones de bytes de información que se almacena cada vez más de modo disperso.  información proveniente de procesos de negocio, bases de datos tradicionales, redes sociales, dispositivos móviles, audio, vídeo, sistemas GPS, sensores digitales (posicionamiento, movimiento, temperatura) etc.
  9. 9. Profesional BI  Competencias informáticas tratamiento de datos para el  Competencias estadísticas , matemáticas  Habilidades investigadoras  Competencias en visualización de datos  Creativo e innovador comunicación y
  10. 10. Profesional BI
  11. 11. Profesional BI
  12. 12. Conclusiones Negocio  Definir una estrategia clara  Objetivos medibles  Visión holística Tecnología  Tecnologías tradicionales  NoSQL ( MapReduce, Hadoop)  BBDD de procesamiento paralelo masivo (MPP)  Cloud BI, Mobile BI, etc… Personas  Centro de Competencia BI (BICC)  Apoyo de la dirección. Sponsors  Implicación de todos los “actores”

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