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How Personalized Business Answering Service Solutions Can Increase Your Efficiency


Published on | Learn how business answering services from AnswerMTI can improve any company's efficiency, streamline appointment setting, and save on labor costs.

Published in: Business
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How Personalized Business Answering Service Solutions Can Increase Your Efficiency

  1. 1. • A business answering service is a system of live representatives that will answer calls for your company. • AnswerMTI call answering services can be customized to meet your unique business requirements, regardless of industry.
  2. 2. • Business answering service agents are available 24/7, allowing your customers to call at any time without having to worry about your business hours. • This round-the-clock availability means that your business will never miss another call, ensuring that customers have their needs met and don't have to be on hold forever.
  3. 3. • Using an outside business answering service allows your in-house employees to focus on other work rather than answering phones. • With your staff freed up to perform other duties, your call volume still has room to increase without ever causing you problems in the office.
  4. 4. • Unlike an automated answering system, business answering services from AnswerMTI uses live agents rather than pre-recorded messages and computerized menus. • Using live agents means your customers will be able to have questions answered, make purchases and set appointments more quickly and efficiently than they might otherwise, and all with a personal touch.
  5. 5. • Day and night availability means that clients/customers/patients will be able to call and set appointments whenever they have the time (no missed calls means appointments can be made without having to call back or wait on hold). • Using a shared appointment scheduling system, both your in-house staff and your business answering service can view/edit appointments so that everyone is on the same page.
  6. 6. • Answering service agents can also provide callers with any information you provide, such as updated policies, event reminders and sale alerts. • Save the time and money you might otherwise spend on printing various mailings and pamphlets by informing customers of news and sales over the phone.
  7. 7. • By outsourcing your call answering, you won't have to add to your on-site team or pay for extra hours spent monitoring phones or setting appointments. • Business answering services from AnswerMTI are affordably priced and can be customized to suit any budget (you'll never pay extra for what you don't need). • Improved customer service and extended business hours for calls equal increased potential leads and financial success.
  8. 8. AnswerMTI provides custom business answering services for small and medium-sized businesses and organizations across the United States. Businesses can improve efficiency and save money using our live agent call services. For more information or to start your free trial, visit our website at