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In the multifamily space, many property management companies go through phases of acquiring other properties, adding these properties to their portfolio and vice versa. For residents, the new turnover can be a bit confusing as there may be new changes that take place such as a new staff, a new property name and new policies. Rather than seeing this as daunting for both a resident and leasing professionals, these changes should be seen as refreshing opportunities to enhance and strengthen the line of engagement. In this #FRMSChat, you’ll learn how use social media to:
- Establish instant trust with your residents
- Shift negative sentiment
- Create a sense of community culture
- Add convenience to your resident's living experience
- And more!
If you are a leasing professional and your property management company has either just taken over a new property or your property has undergone new ownership, this webinar is for you!