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Outsourced Billing – Many Shades of Green Webinar for CMA Members CompleteBilling Service
About Billtrust <ul><li>Mitch Rose, VP Marketing </li></ul><ul><li>Billing Specialist founded in 2001 </li></ul><ul><li>Ov...
<ul><li>Cliff Nehamen, Credit Manager, NACM/Mentor  </li></ul><ul><li>Regional industry leader, distributing a wide range ...
Billtrust CompleteBilling     Service Invoice Gateway (EIPP) Email Billing A Complete Business To Business Solution Paper...
How Does CompleteBilling Work? Billing information is entered  into your ERP system as usual. 1 Instead of printing, foldi...
SmartRouting    Mail speed is optimized based on location of bill recipient Portland, OR Northwest Processing Chicago, IL...
Evaluating the Cost Savings <ul><li>Materials </li></ul><ul><ul><li>Paper/Preprinted Forms </li></ul></ul><ul><ul><li>Ink ...
Evaluating the Cost Savings Materials Volume purchasing of materials, no pre-printed forms required Postage Certified and ...
Batching Combining different bills destined for the same billing address into one envelope to reduce postage and envelope ...
Bullpenning Holding bills that are below a dollar threshold for a specified number of days to reduce postage and materials...
B&K Electric Wholesale
Using the Right Envelope at the Right Time 1-5 pages  6-12 pages 13-55 pages # 10 6 x 9  Flat 6 x 9 envelopes save 67 cent...
Quality Starts with a Well-Designed Bill Variable logos for different divisions Billtrust forms make customization a snap ...
Mail Piece Integrity Bar-coding on each bill contains a count of pages per envelope and a sequence check to prevent incorr...
Bill Marketing with Billtrust Dynamic Bill Message Pre-Printed Inserts Insert 360
Email with Easy Import “ We love getting our invoices and statements by email with the downloadable file. I can access the...
Advanced Fax Billing One fax per day for each customer Schedule delivery during the day or night Customer names, fax numbe...
Invoice Gateway: Web Access for Customers Quickly find individual invoices Electronic payments via ACH or credit card Easi...
CustomerCare: Web Access for Credit Managers Easily view a PDF copy of any bill Quickly Lookup Customers By Name, Account ...
B&K Electric Wholesale <ul><li>e-Adoption rate for Billtrust B2B clients averages 35%. </li></ul><ul><li>Free program with...
Avoid Future Postal Hikes With the May ’09 postal hike, postage has increased 33% over the past ten years.
Immediate Reward with Minimal Effort <ul><li>20-35% savings from Paper Billing </li></ul><ul><li>Double those savings in 2...
Billtrust Partial Client List
<ul><li>Questions? </li></ul>Q&A
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Outsourced Billing

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This presentation covers the Complete Billing Service as a method outsourced billing.

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Outsourced Billing

  1. 1. Outsourced Billing – Many Shades of Green Webinar for CMA Members CompleteBilling Service
  2. 2. About Billtrust <ul><li>Mitch Rose, VP Marketing </li></ul><ul><li>Billing Specialist founded in 2001 </li></ul><ul><li>Over 400 customers </li></ul><ul><li>Proud Supporter of NACM National, CMA </li></ul><ul><li>Recognized for rapid growth and environmental benefits </li></ul><ul><li>HQ in Jamesburg, NJ </li></ul><ul><li>6 Print and Mail Facilities </li></ul>
  3. 3. <ul><li>Cliff Nehamen, Credit Manager, NACM/Mentor </li></ul><ul><li>Regional industry leader, distributing a wide range of electrical, automation and energy solution products throughout Southern California. </li></ul><ul><li>Full line stocking locations in Los Angeles, Orange, Riverside, and San Bernardino Counties. </li></ul><ul><li>Billtrust customer for 3 ½ years. </li></ul>About B&K Electric Wholesale
  4. 4. Billtrust CompleteBilling  Service Invoice Gateway (EIPP) Email Billing A Complete Business To Business Solution Paper Billing
  5. 5. How Does CompleteBilling Work? Billing information is entered into your ERP system as usual. 1 Instead of printing, folding, stuffing, and mailing bills; billing data is sent to Billtrust for processing 2 Billtrust’s Smart Routing™ technology determines the preferred way to deliver the bill to your customer: mail, email, fax or web. 3 Billtrust machines print bills; fold, insert, and seal envelopes; deliver to post office in one day, Monday - Saturday - guaranteed 4 Confirmation report is sent to customer detailing total items processed by delivery channel (mail, email, fax, web) 5
  6. 6. SmartRouting  Mail speed is optimized based on location of bill recipient Portland, OR Northwest Processing Chicago, IL Midwest Processing Jamesburg, NJ Eastern Processing Jacksonville, FL Southeast Processing Sacramento, CA Southwest Processing Toronto, Canada Canadian Processing
  7. 7. Evaluating the Cost Savings <ul><li>Materials </li></ul><ul><ul><li>Paper/Preprinted Forms </li></ul></ul><ul><ul><li>Ink </li></ul></ul><ul><li>Postage </li></ul><ul><li>Equipment </li></ul><ul><ul><li>Printers </li></ul></ul><ul><ul><li>Folders </li></ul></ul><ul><ul><li>Inserters </li></ul></ul><ul><ul><li>Postage Machines </li></ul></ul><ul><li>Labor </li></ul><ul><li>Management Time </li></ul>
  8. 8. Evaluating the Cost Savings Materials Volume purchasing of materials, no pre-printed forms required Postage Certified and bar-coded addresses qualify for maximum postage discounts Labor Mail process almost entirely automated utilizing high speed printing and insertion equipment Technology Maximized Page Layout, Bill batching, Bullpenning Email / Ebill Billtrust advanced technology and adoption programs deliver even bigger savings over time Why is Billtrust more cost effective?
  9. 9. Batching Combining different bills destined for the same billing address into one envelope to reduce postage and envelope costs Without Batching Cost Estimate 2 x $.50 $ 1.00 Invoices Per Envelope Total Charges INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 With Batching 1 x $.50 $ 0.50 1 x $.05 $ 0.05 $ 0.55 Invoice Per Envelope First Bill Charge Additional Page Per Page Fee Extra Pages Charge Total Charges INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 Cost Estimate
  10. 10. Bullpenning Holding bills that are below a dollar threshold for a specified number of days to reduce postage and materials costs With Bullpenning 1 x $.50 $ 0.50 1 x $.05 $ 0.10 $ 0.60 Invoice Per Envelope First Bill Charge 2 Additional Pages Per Page Fee Extra Pages Charge Total Charges Cost Estimate Monday Tuesday Wednesday < $250 < $250 You control: Dollar Threshold, Maximum Hold Days, Maximum Pages, Accounts to Exclude, Statement Day(s) to Mail All Without Bullpenning Cost Estimate 3 x $.50 $ 1.50 Invoices Per Envelope Total Charges INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 INVOICE ABC ELECTRIC ANYTOWN, USA $475.99 INVOICE ABC ELECTRIC ANYTOWN, USA $15.26 INVOICE ABC ELECTRIC ANYTOWN, USA $125.47 INVOICE ABC ELECTRIC ANYTOWN, USA $125.47 Monday Tuesday Wednesday INVOICE ABC ELECTRIC ANYTOWN, USA $475.99
  11. 11. B&K Electric Wholesale
  12. 12. Using the Right Envelope at the Right Time 1-5 pages 6-12 pages 13-55 pages # 10 6 x 9 Flat 6 x 9 envelopes save 67 cents per envelope, and move faster through the USPS
  13. 13. Quality Starts with a Well-Designed Bill Variable logos for different divisions Billtrust forms make customization a snap Easily incorporate captured signatures USPS Certified and bar coded addresses Clear titles for invoices and credit memos
  14. 14. Mail Piece Integrity Bar-coding on each bill contains a count of pages per envelope and a sequence check to prevent incorrect inserts
  15. 15. Bill Marketing with Billtrust Dynamic Bill Message Pre-Printed Inserts Insert 360
  16. 16. Email with Easy Import “ We love getting our invoices and statements by email with the downloadable file. I can access the data files from different places and it has saved us countless hours of manual data entry.” - Patty Webb, Webb Electric, an electrical contractor client of Stoneway Electric  Only ONE e-mail per day per customer Exact replicas of each bill in a SINGLE PDF file Easy Import files let your customers import invoices instead of re-keying them Invoices and statements clearly summarized in the body of the email.
  17. 17. Advanced Fax Billing One fax per day for each customer Schedule delivery during the day or night Customer names, fax number, and notes automatically sent with your billing files. Exact replicas of each invoice and statement included Terms and conditions can be faxed as the last page
  18. 18. Invoice Gateway: Web Access for Customers Quickly find individual invoices Electronic payments via ACH or credit card Easily view a PDF copy of any bill
  19. 19. CustomerCare: Web Access for Credit Managers Easily view a PDF copy of any bill Quickly Lookup Customers By Name, Account Number, PO Number, Invoice Number or Email Integrated fax and email capability makes sending reprints a snap!
  20. 20. B&K Electric Wholesale <ul><li>e-Adoption rate for Billtrust B2B clients averages 35%. </li></ul><ul><li>Free program with 12 proven best practices </li></ul><ul><li>Product + Process + People </li></ul>
  21. 21. Avoid Future Postal Hikes With the May ’09 postal hike, postage has increased 33% over the past ten years.
  22. 22. Immediate Reward with Minimal Effort <ul><li>20-35% savings from Paper Billing </li></ul><ul><li>Double those savings in 2 years with more e-billing </li></ul><ul><li>Faster collections with online billing & payment </li></ul><ul><li>Sell more to existing customers </li></ul><ul><li>Low impact on your IT and Credit resources </li></ul>Key Benefit: Lets You Focus on Your Business!
  23. 23. Billtrust Partial Client List
  24. 24. <ul><li>Questions? </li></ul>Q&A

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