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Nga master corporate_introduction_2010


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Nga master corporate_introduction_2010

  1. 1. Welcome to NorthgateArinso Delivering HR Excellence
  2. 2. Our Mission To be the world’s number one provider of global HR solutions and the trusted partner of HR decision makers. Copyright NorthgateArinso. All rights reserved.
  3. 3. HR service delivery pain points ‘A S I S ’ S I T U A T I O N ‘T O B E ’ S I T U A T I O N Strategy & Planning Make HR Strategic 10% Services Improve quality & efficiency 30% Administration Reduce cost 60% Self- Service Service Center Drive down Improve delivery Create a more cost quality agile organization Copyright NorthgateArinso. All rights reserved.
  4. 4. Questions from our customers • Global HRIS deployment • e-HR & self-service rollout Can you help us lower the cost deploy a Can you help us • Multi-country payroll global HR & delivery quality of and improve payroll solution in deploy integrated Talent improve transparency & • Application maintenance a uniform way delivery our HR servicewith maximum • Offshored HR services Management? facilitate HR reporting? user adoption? organization? • Comprehensive HR BPO • Workforce analytics • OnDemand HR solutions Drive down Improve delivery Create a more cost quality agile organization Copyright NorthgateArinso. All rights reserved.
  5. 5. All around HR Copyright NorthgateArinso. All rights reserved. 5
  6. 6. All around HR HR Outsourcing HR Technology Consulting HR Consulting • Comprehensive • euHReka core • Project & Program outsourcing • (deployed OnDemand or OnPremise) SAP-centric Management • Managed services • euHReka accelerators • Consulting & Development • Processing services • euHReka workspace • Training & Documentation • euHReka ecm • QA & Testing • Application maintenance • euHReka scm outsourcing o Business Consulting o SAP HCM o Oracle/Peoplesoft Practices o HR Analytics & Reporting • ResourceLink Aurora HR Self-Service Best-of-breed o • Empower o HR Service Center • RewardSuite Technology o HR Document & Knowledge • Preceda Management 6
  7. 7. We cover a wealth of HR processes Copyright NorthgateArinso. All rights reserved. 7
  8. 8. Global services, local delivery Global reach, local delivery A unique HR-centric business model Scale In HR Outsourcing, our total footprint now • c. 8,000 staff in 35 countries includes 16 global service centers and over 100 comprehensive HR BPO contracts.We • Global HR service delivery network : are now able to deliver HRO services in 25 • 16 HR shared service centers worldwide languages in over 100 countries around the • clients in over 100 countries speaking world. 25 languages • over 100 HR BPO customers In HR Technology, we can provide the widest • over 1,000 ERP-based HR choice in software options available in the implementations globally marketplace. We are innovators in platform- based BPO. • supporting over 1/3 of the UK workforce Scope In HR Consulting, we’ve established the • Unique HR-centric business model: HR world’s leading HR technology consulting Outsourcing, HR Consulting & HR Technology practice, with over 3,000 HR technology • Unique HR process capabilities: from HR specialists. We are focused on providing a administration, over payroll, to talent wide portfolio of HR services to both local management and HR analytics and global customers. Copyright NorthgateArinso. All rights reserved.
  9. 9. Industry recognition • Named hottest SaaS provider in the industry by ERP Executive • 2010 SAP Pinnacle Award – BPO Provider of the Year • 2010 BPO Provider of the Year • 2009 Winner Top HR Product of the Year by HR Executive • 2009 HROA Awards for Technology Partnership & Thought leadership • 2008 Named Major Outsourcer of the Year by the IPP • 2008 SAP Pinnacle Award – BPO Provider of the Year • 2006 SAP Pinnacle Award – Global Customer Satisfaction • Ranked as top 3 HRO player by HRO Today • Largest SAP HCM consultancy practice globally with over 3,000 experienced consultants Copyright NorthgateArinso. All rights reserved.
  10. 10. Supporting global leaders 10
  11. 11. Senior Leadership Team Mike Ettling CEO Americas Simon Caunce Kobe Verdonck Trey Campbell Darcy Lalonde UK & Ireland Europe & LatAm North America APMEA Malcolm Aldis Joe Kenny Products & HR Software Peter Bouten Products Rudy Vandenberghe Consulting Strategic Sales Jerome Losson Michael Hunt Outsourcing Finance 11
  12. 12. Convergys HRM acquisition: stronger together This acquisition is key to NorthgateArinso achieving its global vision for growth and worldwide service delivery. In joining with Convergys’ HRM division, we are: • Creating the world’s number one company providing HR software and services • Strengthening our position and brand in the key US marketplace and around the world • Enabling our staff to provide a world-class service to our customers wherever they are based, so they can provide world- class delivery to their workforce • Creating a deal that is transformational, exciting and historic
  13. 13. Stronger together Based on Gartner’s 2009 HR BPO Magic Quadrant, both companies are complementary and are stronger together Convergys HR NorthgateArinso Very strong HR BPO customer base in Flexibility & focus on customer orientation North America Successfully obtained significant contract HR technology & SAP HCM cited as renewals excellent Global focus on delivery to more than 70 Broad global delivery in 70 countries and countries 25 languages Payroll heritage & additional HR BPO Breadth of comprehensive HR BPO services including WFA offering including benefits admin, learning, Great potential to leverage euHReka recruiting OnDemand The global HR leader in both scale & scope Copyright NorthgateArinso. All rights reserved. 13
  14. 14. Welcomed by industry experts “ I don’t mean to sound like a CEO giving a speech to make customers and employees feel good, but as a result of this acquisition customers will have more “ This looks to us like a good deal for Northgate-Arinso. The company is paying just 0.4 times revenues for a profitable business. This deal […] looks, well services choices in more countries. They will considered and low-risk: Northgate-Arinso already has also have their choice of technology, including an an internal network and is well used to managing far- ERP system such as SAP or Oracle PeopleSoft, a flung subsidiaries, and the company has already built NorthgateArinso system, such as its SAP-based an experienced and all-American leadership for the euHReka platform, or a SaaS solution, with or Americas. […] But most of all this is a deal that is without BPO. built in financial terms on cost synergies, not on revenue synergies. […] That sounds right to us: Gary Bragar - Lead HRO Analyst – NelsonHall US “ revenue synergies should be the icing on the cake, not the cake itself. So, overall, this looks a good deal for Leading niche BPO analyst firm both NorthgateArinso and the existing Convergys HR outsourcing customers. Of course, much will depends on the execution, but the model and rationale of the deal looks strong. “ “ The merger effectively moves them above IBM, Accenture, ACS and Hewitt into the leading position in the market from an employees-served perspective; not Douglas Hayward – IDC Lead BPO analyst EMEA for IDC a bad day's work from a British payroll firm that acquired an upstart Belgian SAP-payroll integration shop. This also elevates NorthgateArinso firmly into the high-end of the enterprise HRO business, […] The “This is an excellent fit for NorthgateArinso. Bottom-line: great buy for NorthgateArinso at a great price, but the hard work begins now. “ They go from being a well-known HRO-provider, but not at the top of the market, to being at the high-end of the market.” Phil Ferst – Founder – Horses For Sources Leading BPO industry analyst (ex-AMR) “ Naomi Bloom – Bloom & Wallace (US) “ Leading analyst in the US HRO industry 14
  15. 15. What makes NorthgateArinso unique? 5 commitments to our customers 1. We are 100% focused on HR: our business model blends HR Consulting, HR Technology and HR Outsourcing skills 2. We are close to you through offices in 35 countries around the world, and through a truly global Service Delivery Network 3. Through maximizing the use of technology and standardizing HR processes, we successfully deploy platform-based HRO 4. From Enabling to Talent Management processes, we focus on maximizing simplification, user adoption, and ease of use. 5. We put our customers & users at the heart of what we do with a drive & commitment to overachieve Copyright NorthgateArinso. All rights reserved. 15 15