1. CMCCMC
Joanne Tjahyana, S.Kom, M.Mm

2. CMC is communication
that takes places between
human beings via the
instrumentality of
computers
(Susan Herring, 1996)
CMC is communication
that takes places between
human beings via the
instrumentality of
computers
(Susan Herring, 1996)
Computer Mediated
Communication (CMC)

3. CMC
Technology
• Internet
• Going Multimodal
– Emoticons
– Web Cam
– Video Call
– Facebook applications

4. Face to Face
Comparisons and contrasts according to
DeVito (2007)
CMC
Interpersonal
communication
elements
Interpersonal
Communication
Elements
Interpersonal
Communication
Elements

5. Face to Face
• Disguise is
difficult
CMC
• Disguise or
anonymity is
difficult
Sender

6. Face to Face
• One or a few
who are in the
same visual field
CMC
• Receivers are
virtually unlimited
• Messages can be
forwarded to other
receivers
Receiver

7. Face to Face
• In the same
physical space
• Communication
is synchronous
CMC
• Separated in space
• Synchronous or
Asynchronous
Context

8. Face to Face
• Auditory + visual
+ tactile
CMC
• Depends on
multimodality
Channel

9. Face to Face
• Spoken words,
gestures, smell,
touch
• Nonverbal cues
CMC
• Written ( depends
on the
multimodality)
• Emoticon
• Permanent unless
erased
Messages

10. Face to Face
• Some may be easier
to achieve :
affection & support
CMC
• Some may be
easier to achieve :
information
Purposes &
Effect

11. Face to Face
• Conveyed verbally
or non verbally
early in the
interaction
CMC
• Conveyed in
headings or
subheadings of
information
Feedforward

12. Face to Face
• Usually immediate
CMC
• Easily delayed
Feedback

13. Face to Face
• Grammatical errors
• Pronunciation
• Physiological
• Psychological
CMC
• Grammatical errors
• Pronunciation
• Physiological
• Psychological
• Technology barriers
Noise

14. Face to Face
• Deception is
difficult
CMC
• Deception becomes
easier to execute
• Cybercrime
Ethics &
Deception

15. Face to Face
• Speaking & writing
techniques
CMC
• Speaking & writing
techniques
• Technological skills
Competence

16. References
• Thurlow, Lengel, and Tomic.
Computer Mediated
Communication, Social Interaction
on The Internet. London: Sage
Publication, 2004.
• DeVito. The Interpersonal
Communication Book, 5th
Edition.
Boston: Pearson Education, 2007