www.workingexamples.org @workingexamples
Building	
  a	
  founda,on	
  
for	
  impac1ul	
  work	
  –	
  	
  
a	
  design	
...
Workshop	
  agenda	
  
Define	
  the	
  problem	
  or	
  challenge	
  your	
  working	
  
to	
  address	
  
	
  
Determine	...
Example	
  
GeEng	
  an	
  MRI	
  is	
  scary	
  and	
  causes	
  stress	
  for	
  
children	
  and	
  their	
  caregivers...
The	
  Problem	
  
What	
  problem	
  are	
  you	
  trying	
  to	
  solve?	
  
	
  
Focus	
  on	
  a	
  challenge	
  someo...
What	
  problem	
  are	
  you	
  trying	
  to	
  solve?	
  	
  
Why	
  does	
  it	
  need	
  a	
  solu,on?	
  
	
  
Solo?	...
We	
  know:	
  
•  MRI	
  machines	
  look	
  big	
  
and	
  scary	
  
•  Sick	
  people	
  use	
  an	
  MRI	
  
machines	...
What	
  do	
  you	
  know	
  about	
  the	
  problem?	
  
	
  
1.  Write	
  down	
  what	
  you	
  know	
  about	
  the	
 ...
Are	
  you	
  making	
  any	
  assump,ons?	
  
What	
  you	
  know,	
  what	
  you	
  don’t	
  know	
  
	
  
	
  
Problem:	
  GeEng	
  an	
  MRI	
  is	
  scary	
  and	
 ...
Write	
  down	
  what	
  you	
  don’t	
  know	
  about	
  the	
  problem	
  in	
  the	
  form	
  of	
  a	
  
ques,on.	
  P...
Reflec,on	
  –	
  the	
  Problem	
  
	
  
Did	
  you	
  discover	
  something	
  unexpected?	
  
	
  
What	
  are	
  you	
 ...
Stakeholder	
  maps	
  
Create	
  two	
  lists:	
  	
  
1.  Who	
  is	
  most	
  effected	
  by	
  the	
  problem?	
  (target	
  
audience)	
  	
  ...
Persona	
  Profiles	
  
Choose	
  the	
  primary	
  stakeholder	
  and	
  create	
  a	
  
persona	
  profile.	
  Make	
  profiles	
  for	
  others	
...
About	
   Goals	
  
Fears	
  Mo/va/ons	
  
What	
  do	
  I	
  
look	
  like?	
  
What	
  do	
  I	
  do?	
  
	
  	
  
What	...
Reflec,on	
  -­‐	
  Audience	
  
	
  
Did	
  you	
  discover	
  something	
  unexpected?	
  
	
  
What	
  are	
  you	
  loo...
The	
  MRI	
  adventure	
  series	
  
Photo	
  from	
  hdp://opiniaorh.files.wordpress.com/2012/09/gepirata.png	
  	
  
Next	
  Steps:	
  Goals	
  
1.  Write	
  down	
  the	
  goals	
  for	
  the	
  project	
  on	
  individual	
  
s,cky	
  no...
Next	
  Steps:	
  Challenges	
  
Make	
  a	
  list	
  of	
  all	
  the	
  challenges	
  and	
  constraints	
  
you	
  face...
Next	
  Steps:	
  Think	
  about…	
  
What	
  are	
  some	
  assump,ons	
  you	
  might	
  be	
  
making?	
  About	
  your...
Next	
  Steps	
  
Narrow	
  down	
  your	
  idea	
  and	
  make	
  sure	
  it	
  
addresses	
  the	
  problem,	
  audience...
Congratula,ons!	
  You’ve	
  just	
  created	
  the	
  Seed	
  of	
  
an	
  Example.	
  Now	
  it’s	
  ,me	
  to	
  share	...
GLS 2014: WEx Design Jam - a foundation for work with impact
Upcoming SlideShare
Loading in …5
×

GLS 2014: WEx Design Jam - a foundation for work with impact

874 views

Published on

A hands-on workshop presented at the Games+Learning+Society (GLS) Conference 2014. Our slides are a toolkit for building a strong start for your work.

"Do you have a promising idea or a project-in-progress? Are you wondering how to make it a success? This design jam will help you dig into your work - answering the questions that help grow ideas and games that impact. It’s an opportunity to get better at what you do, through strategizing, clarifying ideas, and integrating new perspectives. In this session, you’ll focus on what you are(and are not!) trying to create, as you refine your audience and stakeholders, vision and goals and uncover your project’s unique path to success."

0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
874
On SlideShare
0
From Embeds
0
Number of Embeds
311
Actions
Shares
0
Downloads
6
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

GLS 2014: WEx Design Jam - a foundation for work with impact

  1. 1. www.workingexamples.org @workingexamples Building  a  founda,on   for  impac1ul  work  –     a  design  jam  
  2. 2. Workshop  agenda   Define  the  problem  or  challenge  your  working   to  address     Determine  your  audience  and  iden,fy  what  you   know  and  don’t  know  about  them     Discuss  next  steps:  goals,  challenges,   constraints,  &  assump,ons  
  3. 3. Example   GeEng  an  MRI  is  scary  and  causes  stress  for   children  and  their  caregivers.   Photo  by  Penn  State  is  licensed  under  CC  BY-­‐NC-­‐SA  2.0.  Photo  by  Dom  Sagolla  is  licensed  under  CC  BY-­‐NC-­‐SA  2.0.  
  4. 4. The  Problem   What  problem  are  you  trying  to  solve?     Focus  on  a  challenge  someone  else  faces  (not   what  you  want  to  make).       Why  is  this  is  an  important  problem  to  solve?    
  5. 5. What  problem  are  you  trying  to  solve?     Why  does  it  need  a  solu,on?     Solo?  Write  down  the  most  important  problem   you’re  trying  to  solve.  Share  it  with  the  person   next  to  you.     Team?  Come  to  a  consensus  on  the  most   important  problem  your  team  is  trying  to  solve.   Write  it  down.  
  6. 6. We  know:   •  MRI  machines  look  big   and  scary   •  Sick  people  use  an  MRI   machines   •  Children  are  oYen   sedated   •  Parents  worry  about  their   kids         •  Some,mes  appointments   are  cancelled  if   anesthesiologists  aren’t   available   •  Doctor’s  offices  are  oYen   cold,  sterile  and  not  very   friendly  or  comfor,ng.   Problem:  GeEng  an  MRI  is  scary  and  stressful  for   children  and  their  caregivers.         What  you  know,  what  you  don’t  know    
  7. 7. What  do  you  know  about  the  problem?     1.  Write  down  what  you  know  about  the   problem.  (2  min)   2.  Create  a  web  of  what  you  know  and  show   rela,onships  and  themes.  (4  min)      
  8. 8. Are  you  making  any  assump,ons?  
  9. 9. What  you  know,  what  you  don’t  know       Problem:  GeEng  an  MRI  is  scary  and  stressful   for  children  and  their  caregivers.     We  don’t  know:   •  How  children  perceive  the  MRI  machine.   •  How  children  interact  with  the  MRI  machine.   •  What  children  want  or  need  when  geEng  an  MRI.   •  What  parents  and  children  are  told  about  the  MRI  machine.        
  10. 10. Write  down  what  you  don’t  know  about  the  problem  in  the  form  of  a   ques,on.  Post  ques,ons  on  the  wall  using  separate  s,cky  notes.     Next,  post  any  answers  you  have  on  s,cky  notes.  There  can  be  mul,ple   answers  (or  none!)  for  each  ques,on.     Read  the  ques,ons  and  answers  out  loud.  Iden,fy  which  ques,ons  s,ll   need  to  be  answered.     Discuss  and  document:   •  How  will  we  answer  these  ques,ons?   •  Where  can  we  get  more  informa,on?   •  Who  can  help  us?   •  What  skills/resources  do  we  need?   •  How  will  we  document  informa,on?   What  you  know,  what  you  don’t  know    
  11. 11. Reflec,on  –  the  Problem     Did  you  discover  something  unexpected?     What  are  you  looking  forward  to  exploring   more?  
  12. 12. Stakeholder  maps  
  13. 13. Create  two  lists:     1.  Who  is  most  effected  by  the  problem?  (target   audience)     2.  Who  else  is  related  to  the  problem?     With  your  team  or  neighbor:  Discuss  your  target   audience  and  begin  to  sketch  out  your  stakeholder   map.   •  Draw  a  symbol  of  a  person  for  each  different  type  of  stakeholder.   •  Write  a  label  describing  their  role  or  ,tle   •  Draw  lines  with  arrows  connec,ng  the  stakeholders.   •  Write  a  label  on  the  line  to  describe  rela,onships.   •  Circle  and  label  related  groupings.   Stakeholder  maps  
  14. 14. Persona  Profiles  
  15. 15. Choose  the  primary  stakeholder  and  create  a   persona  profile.  Make  profiles  for  others  who   you  expect  will  impact  your  project.       Write  a  personal  descrip,on  for  each  including   a  name,  a  picture,  and  descrip,ve  quali,es.   •  What  are  their  needs  and  goals?   •  Summarize  their  mindset  with  a  memorable  quote.   •  Tips:  avoid  stereotypes,  use  illustra,ons,  ask  for  other’s  input  and   feedback     Persona  Profiles  
  16. 16. About   Goals   Fears  Mo/va/ons   What  do  I   look  like?   What  do  I  do?       What  are  my  interests?       What  is  my  life  like?   What  do  I  want  to   achieve?       What  is  important   to  me?   What  are  my  values?     What  guides  my  decisions?     Who  are  the  important  people   in  my  life?   What  nega<ve  forces  affect  my   decisions?     What  consequences  would  affect   my  life  nega<vely?   What’s  my  name?     What’s  my  favorite  quota<on?  
  17. 17. Reflec,on  -­‐  Audience     Did  you  discover  something  unexpected?     What  are  you  looking  forward  to  exploring   more?  
  18. 18. The  MRI  adventure  series   Photo  from  hdp://opiniaorh.files.wordpress.com/2012/09/gepirata.png    
  19. 19. Next  Steps:  Goals   1.  Write  down  the  goals  for  the  project  on  individual   s,cky  notes.  Use  as  many  as  you  need  and  make  sure   you  include  personal,  team  and  client  goals.   2.  Read  all  the  goals  aloud  and  begin  to  organize  them   based  on  common  themes.    Draw  circles  around   themes  and  label  them.     3.  Team  members  then  put  a  star  next  to  their  two   most  important  goals.   4.  Look  at  the  statements  that  didn’t  get  stars.  Discuss   why  no  one  voted  for  them.   5.  The  statement  with  the  most  stars  is  your  primary   goal.  The  ones  with  the  second  most  number  of  stars   are  your  secondary  goals.      
  20. 20. Next  Steps:  Challenges   Make  a  list  of  all  the  challenges  and  constraints   you  face  with  your  idea.  Discuss  how  they  could   be  addressed.   •  What  challenges  do  you  an,cipate?   •  What  are  you  missing?     •  What  support/resources  do  you  need?   •  Who  would  oppose  the  idea?     •  What  will  be  most  difficult?   •  What  ques,ons  do  you  have  about  your   audience,  needs,  goals,  etc?  
  21. 21. Next  Steps:  Think  about…   What  are  some  assump,ons  you  might  be   making?  About  your  team  or  audience?   About  your  solu,on?     How  will  you  document  progress,  success,   failures  as  individuals  and  as  a  team?       How  will  you  know  if  you’ve  achieved  your   goals?  What  are  your  measures  of  success?  
  22. 22. Next  Steps   Narrow  down  your  idea  and  make  sure  it   addresses  the  problem,  audience  needs,  and   goals.    
  23. 23. Congratula,ons!  You’ve  just  created  the  Seed  of   an  Example.  Now  it’s  ,me  to  share  your  ideas   and  process  and  get  some  feedback.     workingexamples.org   Ques,ons?  Email  info@workingexamples.org.  

×