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E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

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Annabelle's presentation at Tranoi Paris in January 2016: check it out here!

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E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

  1. 1. Tranoï, Paris, 23 & 24 January 2016 E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?
  2. 2. New EU consumer contracts legislation: are you compliant?
  3. 3. 3 Transposition of Directive 2011/83/EU on consumer rights: by 13 June 2014!! Achieving a real business-to- consumer (B2C) internal market, striking the right balance between a high level of consumer protection & competitiveness of businesses. E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?
  4. 4. 4 10 most important changes for consumers buying online 1. Elimination of hidden charges and costs on the internet 2. Increased price transparency 3. Banning pre-ticked boxes on websites 4. 14 days to change your mind on a purchase 5. Better refund rights 6. Introduction of a EU-wide model withdrawal form 7. Eliminating surcharges for the use of credit cards and hotlines 8. Clearer information on who pays for returning goods 9. Better consumer protection in relation to digital products 10.Common rules for businesses will make it easier for them to trade all over Europe E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?
  5. 5. 5 Practical implications of the new EU consumer contracts regulations for the fashion sector • Cancellation rights in the fashion world: how to deal with these when selling on consignment? •Sales at fashion fairs: off-premises or on-premises sales? •Cross-border fashion sales: do the regulations apply if consumer outside the EU or if fashion dealer is outside the EU? E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?
  6. 6. New EU regulation on online dispute resolution for consumer disputes: did you see it coming?
  7. 7. 7 Introduction of EU regulation 524/2013 on online dispute resolution for consumer disputes: by 9 January 2016!!• Online dispute resolution platform • Fashion businesses engaging in online sales or service contracts with consumers must provide consumers with accessible electronic link to ODR platform on their websites E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?
  8. 8. 8 E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online? Annabelle Gauberti Ialci president contact@ialci.org @ialci1901 on Twitter E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

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