e-commerce

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e-commerce and m-commerce detailed ppt with models and animations..

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  • AdvantagesWorldwide business which implies reaching unlimited numbers of customersCan display all needed information about the products online without having to pay for expensive advertising costs: product/service description, pictures, and pricesEasier ordering process can process more sales with less resources than the conventional methodSavings in costs: decreased, little or no overhead costs associated with online businessDisadvantagesCustomers do have more options from where they can purchase goods/servicesThe more competition, the more challenging it may be to pursuade customers to buy from your siteTechnology problems with the online site can cause you to lose customers and sales
  • Advantages:Convenience is a big advantage! Being able to shop anywhere at anytime, even in your underwear or on your mobile phone is a big plus! Customer reviews can really help an individual decide whether an item is worth it or if they will continue shopping around.Customers can shop for any item or service from an abundance of different sites. Less hassle: No driving involved, saves you from finding a parking spot and fighting crowds in the mall. Also saves an individual the frustration of having to travel to 10 different places for one item.DisadvantagesPossible identity theft, scams, and frauds. “If it sounds to good to be true, it probably is”Customer service- companies may not respond to customer’s requests or complaints in a timely and efficient manner. Can be very frustrating for both parties.
  • e-commerce

    1. 1. DISCUSSION TOPICS ↗ ↗ ↗ ↗ ↗ ↗ Introduction Categories of e-Commerce Model Functions Benefits Pros & cons
    2. 2. What is e-Commerce ?  Electronic Commerce OR e-commerce  Buying and selling of products or services via the internet.  e-commerce is the process of paying for services using Laptops & Computers.
    3. 3. Information Communication Technology e-Commerce
    4. 4.     B 2 B (Business to Business) B 2 C (Business to Customer) C 2 B (Customer to Business) C 2 C (Customer to Customer)
    5. 5. EXAMPLES B2C: AMAZON C2C: eBay B2B: CISCO C2B: PRICELINE
    6. 6. MODEL
    7. 7. FACILITATION AGGREGATION MATCHING
    8. 8. ONE STOP SHOPPING AGGREGATION SINGLE PLATFORM PRICING PROCESS
    9. 9. DYNAMIC TRADING MATCHING PRE DETERMINED PRICING MATCHING
    10. 10. LOGISITICS FACILITATION PAYMENT SERVICE
    11. 11. BENEFITS OF e-COMMERCE
    12. 12. Buyer Benefits Credibility of seller Assortment width Review of product Comparison shopping Nuts and bolts of product Refunding/replacement Price negotiation
    13. 13. Seller Benefits Easy expansion Affordable Extra channel 24x7 Effective database management Cost reduction Empowering customers
    14. 14. PROS v/s CONS-BUSINESS Advantages No/Worldwide business Less advertising costs Easier order process Savings in cost Disadvantages More competition Technology problems
    15. 15. PROS v/s CONS-CUSTOMER  Advantages  Convenience  Endless  Less choices hassle  Disadvantages  Security issues  Customer service
    16. 16. DISCUSSION TOPICS ↗ ↗ ↗ ↗ ↗ Introduction Benefits Model Services & Applications available Advantages & Disadvantages
    17. 17. What is m-Commerce ?  Mobile Commerce OR m-commerce  Buying and selling of products or services through wireless handheld devices.  m-commerce is the process of paying for services using a mobile phone or personal organizer
    18. 18. m-Commerce Benifits  Your Internet offerings are easier and more convenient to access  You get considerable flexibility while conducting business  Transaction and personnel costs are reduced due to widespread automation of back-office operations  Field staff is more effective as they have flexible access to back-office data
    19. 19. MODEL
    20. 20. M-Commerce Services and Applications available:
    21. 21. MOBILE TICKETING Tickets can be sent to mobile phones using a variety of technologies. Users are then able to use their tickets immediately, by presenting their phones at the venue. Tickets can be booked and cancelled on the mobile device with the help of simple application downloads
    22. 22. CONTENT PURCHASE AND DELIVERY  Mobile content purchase and delivery mainly consists of the sale of ring-tones, wallpapers, and games for mobile phones.  The convergence of mobile phones, portable audio players, and video players into a single device is increasing the purchase and delivery of full-length music tracks and video.
    23. 23. INFORMATION SERVICES • • • • • News Stock quotes Sports scores Financial records Traffic reporting MOBILE PURCHASE oSome merchants provide mobile websites that are customized for the smaller screen and limited user interface of a mobile device.
    24. 24. MOBILE BANKING Banks and other financial institutions use mobile commerce to allow their customers to access account information and make transactions, such as purchasing stocks, remitting money MOBILE BROWSING Mobile browser Using a mobile browser or a World Wide Web browser on a mobile device, customers can shop online
    25. 25. ADVANTAGES AND DISADVANTAGES OF m-COMMERCE Advantages      Offers many payment options Push advertising, direct marketing More efficient and extensive service offered The Internet is going mobile Can be easily setup Disadvantages  Expensive cost  Larger screens won’t be displayed is clear  Slow speed  Limited for longer message  It hard way to fill the data.  Security is not protected
    26. 26. WHY ONLINE BUSINESS ? Difficult to find new sales leads Limited audience Costly to maintain Dedicated sales team required Trouble leveraging social media phenomenon Automated sales generation through website Unlimited audience Sales leads find you on the internet Minimal cost of selling online New avenues for marketing and increasing sales – facebook, twitter

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