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Latest Resume

  1. 1. (Anna) May Kriegel Ankeny, IA 50021 515-494-5330 RE :Job Opportunity Dear Sir or Madam I work very well with other people and have the drive and willingness to learn new Jobs. Working with the public is a job I take very serious and with a dedication to please that customer. I believe the experience I have gained in Retail over the past few years can only benefit my employer. For the last 20 years I have worked in the retail business. During this time I have had a wide range of responsibilities and duties. Some of my responsibilities include customer service, computer work, answering the phone, greeting customers, sending bills out, invoicing customers, filing, pricing retail, managing the store, opening and closing the store, along with organizing special events and getting along well with my co-worker. I have owned my own business, along with hiring employees and managing the accounting end of a business. I get along with all kinds of different people and handle each one as a special individual. I would appreciate the opportunity to speak with you about the current position. Thank you for your time and consideration. Sincerely, (Anna) May Kriegel 411 SE Delaware Unit #107 Ankeny, Iowa 50021 515-494-5330 Objective: The opportunity to join a rapid growth organization that has need for customer service.
  2. 2. Major Accomplishments: I have owned my own business, along with hiring employees and managing the accounting end of a business. I have always played an important part of greeting customers and making them feel welcome. I treat other people like I would like to be treated. Everyone needs to be treated as if they were the only customer. I also have been involved with interior design and decorating. Professional Experience: Flowerama, Assistant Manager- (06/08-present) Boesen the Florist, Manager- (01/04-06/08) Hy-Vee floral shop, Ankeny, Ia: Clerk and Designer (10/03-3/04) Wait on customers, answer the phone, design flowers, along with opening and closing the store. Bates Flowers, Grinnell Ia: Clerk and Florist (03/01 - 10/03) I wait on customers as they enter the store, also answer the phone, send out wire orders to different towns, states, and countries, I have done some ordering of product, price retail merchandise, Console customers in there time of sympathy, Make flowers arrangements and also handle complaints with problem customers. Inter county Cable Co., Brooklyn Ia: Receptionist (05/00 - 03/01) Working with the public, bookkeeping, invoicing, billing, filing, advertising on cable channel, customer service, along with computer work and answering the phone.Flowers Express, Inc., Brooklyn Ia: co-owner (11/89 - 05/96) Was incorporated in the Florist Business, with my partner Kathy Van Tomme, whom I sold my business to over 10 years ago. At the store, I also answered the phones, waited on customers, flower arrangement, did billing, invoicing, pricing, ordering product for retail. Sent Wire orders, and managed the store. Billing was done on the computer. Customer service and friendly one on one service, is what we strived in. Education: From B-G-M Community School, Brooklyn, Ia (1966) Keyword Summary: Manager, receptionist, Customer relations, florist, and interior design. May Kriegel Encl: resume