Case presentation ‘attitude is everything’

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Case presentation ‘attitude is everything’

  1. 1. Case Presentation- ‘Attitude is everything’
  2. 2. Case Description.Albertsons – into problem. Entry of Johnston. Foreman’s Training. Impact
  3. 3. Logic of Foreman’s 3-day course: Albertsons profitability  Bringing of a thing called Change’ Early start & yoga keeps mind fresh and relax- Healthy body. Generating strong self believe.
  4. 4. Foreman’s Contd. Attitude changeGroup hugs & team activities- Enhance team building & familiarity. Closing differences. High determination- Improves productivity.
  5. 5. Positive Attitude: Imperative to BusinessPositive attitude increases confidence & has positive effect on job.More adaptable to handle problems/pressure.Positive effect on the environment as wells as among peers.
  6. 6. Positive Attitude: Contd. Bridge better relations b/w employees & customers.Enhancing working ability by best use of potential- uplifts business
  7. 7. Evaluate EffectivenessGoal of Training- Mental, Physical, Emotional well being. Provide Attitude Training. Motivation Training.
  8. 8. Evaluation criteria  Did employee learn during training?Has it enhanced performance in working? What have the trainee learned?
  9. 9. Techniques for Evaluation: Evaluating benefit of training. Conducting a test before training, during & after the program is completed. Questionnaire given after completion to get the feedback. Through interviews. Progress graph determines change occurring is successful or not.
  10. 10. As an Employee Positive outlook as a whole, helps deal with customers. Enhancement in personality. Optimistic approach to every situation.Compassionate to provide better customer service. Mental alertness leads to increased efficiency.
  11. 11. Thank you.

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